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Holiday Inn Guildford

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Holiday Inn Guildford
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660 Reviews from our TripAdvisor Community

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Showing 648: English reviews
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Reviewed yesterday NEWvia mobile

I'm not that familiar with the holiday inn chain but was expecting travelodge standards. The venue is nice, staff are friendly and helpful, and the breakfast range surprisingly good too. Was surprised to see black pudding as an option and they had seeds to add to your cereal - little things but they help make it feel like they don't...

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Helpful?
Thank Roderick H
Doncaster, United Kingdom
Reviewed 2 days ago NEW

Easy enough to find and lots of parking. Only 1 receptionist for a queue of people so very slow to book in. Room was fine but a total lack of useful information was very frustrating. We had to ask about breakfast times and location as well as check out time - usually on a leaflet in the room and at...

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Thank Steve A
Telford, United Kingdom
Reviewed 3 days ago NEWvia mobile

This is a reasonable example of a Holiday Inn in a very good location. Like many of the hotels from this era they are getting old and tired and this shows here. Breakfast was discernibly cooked in a way to reduce the oil and fat content which is a very positive step although the black pudding isn't so tolerant of...

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Helpful?
Thank Andy810
Michelle G, Hotel's PA at Holiday Inn Guildford, responded to this review

Dear Guest, thank you for taking the time to post a review. Guest feedback forms a vital part of our business and it is through constructive comments we are able to improve the service we offer our guest, so thank you. I do hope we have the pleasure of welcoming you back in the near future. Kind regards Michelle Gillham,...

London
Reviewed 1 week ago NEW

Having already spent several nights in the Holiday Inn group this year, I would say this is one of the best "older style" Holidays Inn's out there. However what makes this different is the staff attitude - which was lovely. Every member of staff that I came across on a Sunday evening greeted me and had knowledge about their product...

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Helpful?
Thank NickBestwick
Michelle G, Hotel's PA at Holiday Inn Guildford, responded to this review

Dear Guest, thank you for your kind comments regarding our staff. It is always motivating for all members of the team to receive positive feedback about the levels of service that have been delivered. I will of course share your comments with the team, I know they will be very pleased. I do hope we have the pleasure of welcoming...

Canton of Vaud, Switzerland
Reviewed 1 week ago

Convenient, clean, free parking, easy and short drive to town centre. Only accessible by car as it is located out of the centre and off two major roundabouts. Pleasant dining room and good food, if a little over priced, service charged added automatically. Comfortable spacious room. Will stay again as there are, bizarrely, not many options in or near Guildford...

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Helpful?
Thank Vaudexpatlife
Michelle G, Hotel's PA at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to post a review. Guest feedback forms a vital part of our business and it is through constructive comments we are able to improve the service we offer our guests, so thank you. I will ensure your comments are forwarded to the relevant managers. With regards to the Starbucks sign, I am...

Reviewed 1 week ago

Myself and best friend decided as part of my friends hen do we would treat her to an evening in the hotel after a long day at the races. We checked in fine the morning of the hen do and I left my car there. When you check in you have to give your registration number to reception so you...

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Helpful?
Thank Sam S
Michelle G, Hotel's PA at Holiday Inn Guildford, responded to this review

Dear Guest, Thank you for taking the time to write a review, I am delighted to hear you enjoyed your stay following your friend's hen do celebrations. I do hope we have the pleasure of welcoming you back to the hotel in the near future. Kind regards Michelle Gillham, Hotel's PA

Reviewed 1 week ago via mobile

Had a really lovely stay at this hotel. I must admit I did not expect the standard to be so high but I was really pleasantly surprised. The atmosphere was really welcoming, my room was spotlessly clean and comfortable and breakfast was delicious!The staff were really lovely as well and even offered to book me a taxi to the station...

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Helpful?
Thank Hannah N
Michelle G, Hotel's PA at Holiday Inn Guildford, responded to this review

Dear Guest, thank you for taking the time to post a review, it's great to hear how much you enjoyed your stay. I will of course forward your feedback on to our Food & Beverage Manager regarding the service in our restaurant, please accept my sincere apologies. I am pleased you will be staying with us again, on a future...

Reviewed 2 weeks ago via mobile

Stayed in this hotel for 5 nights as it's close and convenient for Surrey Sports Park and the Hospital. Food is good with a good menu and prices are typically slightly overpriced. Breakfast is Buffet style, so can get a bit dry under the heat lamps, particularly the black pudding which on occasion resembled the sole of a shoe. Bedroom...

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Helpful?
1Thank Nik R
Michelle G, Hotel's PA at Holiday Inn Guildford, responded to this review

Dear Guest, thank you for taking the time to post a review following your recent stay at the hotel. I am sorry to hear you found the breakfast a little dry, I will of course ensure your feedback is forwarded to our Head Chef for his review. It was also disappointing to hear you did not have a good nights...

London, United Kingdom
Reviewed 4 weeks ago

Location more suited for exploring the area with a car, but if you need a cab the hotel will order for you and the cab firm are prompt. A spacious hotel with fireplace and wood panelling in large reception area. Staff very helpful and when the maintenance team were unable to fix our bathroom extractor fan we were left a...

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Helpful?
Thank Veronica T
Michelle G, Hotel's PA at Holiday Inn Guildford, responded to this review

Dear Guest, thank you for taking the time to post a review following your recent stay. It's great to hear you were impressed! I am pleased to confirm our gym and pool is complimentary to guests staying at our hotel. I do hope we have the pleasure of welcoming you back in the near future. Kind regards Michelle Gillham, Hotel's...

Britain
Reviewed 4 weeks ago

Asked for quiet room-got one-but 1st night I was cold-the room was a route march from Reception with 3 outside walls.2nd night asked(twice) for another duvet-so was O.K. Have fruit and pastries for breakfast-there were no prunes/grapefruit/oranges+only 3 sorts of pastries-poor for a Holiday Inn .

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Helpful?
Thank liz1910
Michelle G, Hotel's PA at Holiday Inn Guildford, responded to this review

Dear Guest, thank you for taking the time to post a review following your recent stay. I was most concerned to hear you felt cold in your room and had to ask twice for a duvet. I can offer no excuse, only my sincere apologies. We do usually offer a choice of fruit and pastries at breakfast and I am...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Holiday Inn Guildford Restaurant
Holiday Inn Guildford Restaurant
Cuisines: British, Bar, International, European, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to The Holiday Inn Guildford, a modern full-service hotel, close to Guildford Town Centre and only 29 miles from London with easy access via the M25/ A3 and by train. The hotel is located near the Guildford Business Parks & FIVE Exhibition Centre . The hotel offers 168 air conditioned bedrooms including accessible (4) & family rooms. The hotel has high speed internet access available throughout and WIFI in the public areas. Stay at the Holiday Inn Guildford hotel & enjoy breakfast, lunch & dinner in the Restaurant or have a 'light bite' in our Bar/Lounge. Kids eat, Stay free!* Holiday Inn Guildford is a Legoland hotel , and also close to other local attractions such as Chessington World of Adventures, Thorpe Park & Wisley Gardens. The Academy Conference Centre at the hotel is a leading Meetings venue in Guildford offering superb meeting rooms accommodating up to 180 delegates with extensive on-site car parking available. The hotel is also a premier Wedding venue in Guildford, Surrey. 'Spirit' at Holiday Inn Guildford is an excellent fully equipped health club with an indoor swimming pool, fitness studio and gym with a wide range of Beauty treatments available. *Terms & Conditions apply ... more   less 

Additional Information about Holiday Inn Guildford

Address: Egerton Road, Guildford GU2 7XZ, England
Region: United Kingdom > England > Surrey > Guildford
Price Range: ₹ 5,400 - ₹ 13,254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Guildford 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Holiday Inn Guildford Hotel Guildford
Guildford Holiday Inn
Holiday Inn Guildford Surrey
Hotel Style:
#2 Luxury Hotel in Guildford
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Guildford staff and other travellers.
8 questions
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Chennai, Tamil Nadu, India
Cardiff, United Kingdom
Cardiff, United Kingdom
Malvern, United Kingdom
7 months ago

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Questions? Get answers from Holiday Inn Guildford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from Reception, as some bedroom windows over look Reception, and might be noisy”
 of 5 bubbles NickBestwick, 19 Mar 2017 | Read review
“Ask for one without a connecting door to another room.”
 of 5 bubbles Vaudexpatlife, 16 Mar 2017 | Read review
“It can be a bit of a walk to reception so ask for one nearer when checking in.”
 of 5 bubbles veronicatrew, 25 Feb 2017 | Read review
“Close to the uni !”
 of 5 bubbles Sevenperrys, 1 Dec 2016 | Read review
“Executive rooms are good”
 of 5 bubbles 517janeb, 20 Nov 2016 | Read review
5 of 5