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Mercure Box Hill Burford Bridge Hotel

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1 room 2 adults 0 children
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Mercure Box Hill Burford Bridge Hotel
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509 Reviews from our TripAdvisor Community

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Showing 496: English reviews
London, United Kingdom
Reviewed 1 week ago via mobile

Stayed here overnight in December, booked on the phone, without any problem. Booked in on arrival without any problem either. But that's where the problems started. The room we were given was so cold when we opened the door that we actually couldn't use it for the first hour until the oil heater in the room had warmed up. We...

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Thank mogadorgk
Reviewed 1 week ago

We visited Burford Bridge hotel for afternoon tea as a treat over Christmas. We ordered the champagne choice, nothing too grand, it meant you had a glass of fizz with your tea. That was the first mistake, the champagne was stale, barely a bubble, but when we asked the waiter if the champagne was good we got a very huffy...

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Thank Peter C
Guildford, United Kingdom
Reviewed 1 week ago

We celebrated New Years Eve at "the barn" at Burford Bridge. Beautiful location and a very nice venue. But.... The service was non existant! Here is a list of some of the things that were not up to standard: - no drinks service at the table. Had to haul buckets with wine bottles myself from the bar next door! So...

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Thank Peter C
Alicante, Spain
Reviewed 1 week ago

We visited here again as we were very impressed with the Christmas package last year. This year we decided to stay for Christmas and New year. A friendly greeting from Alice and Julie on reception,who informed us that our room was ready. We had asked for more clothes hangers and these were given speedily. Christmas eve. A very good afternoon...

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1Thank donaldbovill
London, United Kingdom
Reviewed 2 weeks ago

Overall the Christmas package was very good and we enjoyed our stay. Staff were very friendly but seemed a little overworked. We were expecting to be entertained by a local choir on Christmas eve as the brochure stated "come and join us and join in the traditional carols". There was NO us, We were entertained by somebody who claimed he...

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1Thank fundindelve2016
Reviewed 2 weeks ago via mobile

We attended a wedding here yesterday The room. Venue. Staff and food were amazing. Our only problem was that when I made the booking I told the staff we was disabled and would need a room low down i.e. With no stairs etc We was given a beautiful room but it was miles away and a lot of walking was...

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2Thank Foxyone2
Reviewed 2 weeks ago via mobile

We stayed for one night at this hotel and whilst the room was nice (apart from the hair in the bathroom), the furniture was a bit dated and looked like it had seen better days. The room was booked by my partner and had been booked as 'mrs' rather than 'mr' with no apology when handed the room card as...

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2Thank Stephen T
Bristol, United Kingdom
Reviewed 2 weeks ago via mobile

Very happy to return with my friends from haslemere for an excellent festive Christmas lunch Can only say beautiful venue superb food served on warmed plates I'm a slow eater Enjoy the atmosphere created by the amazing team A faultless experience Entertain from other guest adjacent to my table ...... She was moaning about cold plates Well she should of...

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2Thank lemonblonde
Epsom, United Kingdom
Reviewed 2 weeks ago

We have just returned from a wonderful Christmas break at the Burford Bridge Hotel. The whole experience was just what we wanted. Comfortable accommodation, newly refurbished lounge and very good food. Our thanks go to a hard working and friendly front of house team and the brigade in the kitchen who made everything just right.

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2Thank 62-69redbutton
Banstead, United Kingdom
Reviewed 2 weeks ago

This is the third time we have spent Christmas at Burford Bridge. The first one was excellent, the second one (the first after the flood) had its problems, but this time it was just what you wanted and expected. The room (Privilege) was superb, the food was excellent - but there was too much of it!! There were loads of...

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2Thank Bob93v

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The 4 star Mercure Burford Bridge sits at the foot of Box Hill, with the Mole River running at the bottom of the spectaculargardens. With 57 en suite rooms, the hotel is ideal for visiting the historic town of Dorking and the scenic surroundings. Easilyaccessible via the M25, Junction 9, the hotel is 12 miles from London Gatwick Airport, 1 mile from Dorking train station. 2 AA Rosette winning restaurant, cocktail bar and lounge. 7 conference and banqueting rooms, outdoor swimming pool. Free parking. ... more   less 

Additional Information about Mercure Box Hill Burford Bridge Hotel

Address: At the Foot of Box Hill, Dorking RH5 6BX, England (Formerly Mercure Burford Bridge Boxhill)
Region: United Kingdom > England > Surrey > Dorking
Price Range: ₹ 7,815 - ₹ 12,804 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Box Hill Burford Bridge Hotel 4*
Number of rooms: 57
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Also Known As:
Mercure Burford Bridge Boxhill Hotel Dorking
Mercure Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Dorking, Surrey
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Box Hill Burford Bridge Hotel staff and other travellers.
3 questions
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London, United Kingdom

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Questions? Get answers from Mercure Box Hill Burford Bridge Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As far away from the Barn (late night music) as possible and at the rear for no traffic noise.”
 of 5 bubbles Alison49, 7 Nov 2016 | Read review
“Ask for a room on garden side (very loud on the road side according to an unlucky colleague)”
 of 5 bubbles Winchris, 22 Oct 2016 | Read review
“Rooms facing the back should have less noise...we think?”
 of 5 bubbles Akwandrews, 17 Oct 2016 | Read review
“Not sure what a good room is!!”
 of 5 bubbles DavidA162, 10 Oct 2016 | Read review
“Choose a garden room for a quieter night”
 of 5 bubbles emmabW1054UX, 2 Oct 2016 | Read review
5 of 5
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