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Best Western Priory Hotel

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Traveller (89)
Room & Suite (25)
Dining (15)
Overview
  • Excellent31%
  • Very good35%
  • Average19%
  • Poor11%
  • Terrible4%
Travellers talk about
“main building”(40 reviews)
“garden room”(30 reviews)
“chalet rooms”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (579)
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Traveller rating
180
193
109
66
27
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180
193
109
66
27
Show reviews that mention
All reviewsmain buildinggarden roomchalet roomswestern hotelslovely groundstown centregood sizeold housestayed here for two nightsgood nights sleepexcellent breakfastbiscuitsenjoyable stayshort breakstefanweddingannex
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21 - 25 of 575 reviews
Reviewed 29 April 2018

We stayed for a weekend in April . When we booked the receptionist was very helpful and gave a good impression of the hotel mentioning ' some ' refurbishment and that it was a 20 minute walk to town and the restaurant was very nice...More

1  Thank Bees7
Response from Kim D, General Manager at Best Western Priory HotelResponded 1 May 2018

Dear Bees, Thank you for taking the time to review your stay with us at the Priory Hotel. First may I apologies for what occurred during your stay with us. I would like the opportunity to speak with you regarding your concerns following your stay...More

Reviewed 8 April 2018

Stayed for 4 nights . courtyard room was good size , and great bathroom , with excellent hot water / pressure . most rooms are outside the main building - as it rained every day we needed to take raincoat to every meal . found...More

Thank paulthecoach
Response from Kim D, General Manager at Best Western Priory HotelResponded 9 April 2018

Dear Paulthecoach, Thank you for taking the time to review your stay with us at the Priory Hotel. Part of the build will include the creation of an internal corridor to link the garden rooms with the main building. This will be done when we...More

Reviewed 5 April 2018 via mobile

Looks cab definitely be deceiving. Checked in to room 6 at first glanced all is nice, Until the restaurant kitchen opens up under the room. So loud with bangs and crashes all the heating didn't work. I asked reception for a move and the lady...More

Thank r3wbb
Response from Kim D, General Manager at Best Western Priory HotelResponded 6 April 2018

Dear r3wbb, Thank you for taking the time to review your stay with us at the Priory Hotel. Your concerns regarding the heating will be taken to my Maintenance teams while we review the hotel during our building work. This build will include a refurbishment...More

Reviewed 1 April 2018

We stayed here for 2 nights Easter weekend, the staff were very polite and helpful. The room was very nice warm and comfortable. Lovely grounds in the hotel which was great as we were able to take our dog with us as they are a...More

Thank Steve C
Response from Kim D, General Manager at Best Western Priory HotelResponded 2 April 2018

Dear Steve, Thank you for taking the time to review your stay with us at the Priory Hotel. I am glad to hear that you found your stay relaxing and enjoyable; your kind comments will be passed onto my teams (and the Easter Bunny!). I...More

Reviewed 29 March 2018

I have visited Bury St Edmunds on numerous occasions and had often thought of staying here. ( I have another favorite place to stay in this area ) but was with quite a few work colleagues and we could all stay here. I didn't book...More

Thank Stephen P
Response from Kim D, General Manager at Best Western Priory HotelResponded 30 March 2018

Dear Stephen P, Thank you for taking the time to review your stay with us at the Priory Hotel. If I may ask for you to contact me directly at the hotel so that I may look into your booking and review what happened with...More

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About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 80 - US$ 165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 80 - US$ 165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (89)
Room & Suite (25)
Dining (15)
Business Centre & Event Rooms (16)
Questions & Answers
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kas01uk
19 August 2017|
AnswerShow all 6 answers
Response from MWC-UK | Reviewed this property |
Hi I stayed with a group of 25 so we had rooms all around the hotel. My room in main building was room 3, a very large comfortable room with a large bathroom. It was fine for me but the rear window overlooked the... More
1
Vote
Michelle C
10 June 2016|
Answer
Response from Kelly K | Property representative |
We do have a gym. We do not have a swimming pool I'm afraid.
-1
Votes
Michelle C
10 June 2016|
Answer
Response from Kelly K | Property representative |
Unfortunately we don't but out sister Hotel The Brome Grange at Diss does.
0
Votes
Room Tips
"The garden annexe was quiet and pleasant"
Read review
"Book a court yard room"
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"Ask for views not facing the building site"
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"Main hotel is best"
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