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Ravenwood Hall Country Hotel

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Traveller (163)
Dining (38)
Room & Suite (36)
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Overview
  • Excellent56%
  • Very good24%
  • Average10%
  • Poor6%
  • Terrible4%
Travellers talk about
“mews room”(38 reviews)
“st edmunds room”(14 reviews)
“classic menu”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (681)
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368
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70
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29
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LanguageEnglish
368
170
70
42
29
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All reviewsmews roomst edmunds roomclassic menushetland poniesfour poster bedthe main housewedding receptiona la carte menusecret escapes dealsloping floorslovely groundscream teacourse dinnerafternoon tealovely venuesuperb foodlog fire
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131 - 135 of 679 reviews
Reviewed 29 October 2016

We were given our overnight stay and dinner as a Christmas present. It was a pleasant, relaxing stay with a good meal. Breakfast was also very good. The building has great character. The staff were friendly, if a bit lackadaisical. Overall, I would be happy...More

Thank NickT1961
Response from Craig1313, Public Relations Manager at Ravenwood Hall Country HotelResponded 14 November 2016

Dear Guest, Thank you for taking the time to write your review and leave the feedback. We take all comments on board and pride ourselves on dealing with issues if brought to our attention. I am sorry you felt deceived regarding the voucher, this should...More

Reviewed 27 October 2016 via mobile

Enjoyable stay, for my daughters wedding which was held at the hotel. One or two downsides, the road which you had to walk on to get to the pavilion we quite rough, and very dark. Resulting in being quite wheelchair unfriendly as you couldn't really...More

Thank Alan W
Reviewed 24 October 2016 via mobile

Although this hotel has a good score, my experience doesn't exactly mirror that. Beautiful grounds and lovely looking hotel but staff seem to vary from attentive but uninformed ( what's your house red? Well, we have Pinot Grigio, Sauvignon Blanc, etc) to a bit unhelpful...More

1  Thank Trigonomica
Response from Craig1313, Public Relations Manager at Ravenwood Hall Country HotelResponded 14 November 2016

Dear Guest, Thank you for your comments and I am sorry our normal exceptional service was not evident when you visited us. I have passed your comments on to our front of house team and I can assure you action has been taken. Best Wishes

Reviewed 21 October 2016

I have stayed at the hotel on several occasions and this is the only time I experienced a problem in one of the rooms. I contacted the staff on reception and when I explained the situation they did not say "we'll come and take a...More

Thank lbar2n
Response from Craig1313, Public Relations Manager at Ravenwood Hall Country HotelResponded 14 November 2016

Dear Guest, I am pleased to read that the team dealt with your first issue swiftly. I was also thrilled to read you had such an enjoyable stay with us. The whole team pride themselves on giving exceptional customer service. Best Wishes

Reviewed 21 October 2016

I needed an hotel near Rushbrooke church where it was my intention to unearth my ancestors, and Ravenwood Hall is only a mile and a half from the church. We arrived early and didn’t expect to have our room ready, but we were warmly welcomed...More

Thank Colebag01
Response from Craig1313, Public Relations Manager at Ravenwood Hall Country HotelResponded 14 November 2016

Dear Guest, I would like to say thank you for taking the time to write such a lovely review. I really enjoyed reading the reason for your recent visit and that the whole team took care of you throughout the stay. We look forward to...More

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Best Value Properties in Bury St Edmunds, United Kingdom
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Banquet Room
Laundry Service
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$ 147 - US$ 206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 147 - US$ 206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (163)
Dining (38)
Room & Suite (36)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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Paul J
17 January 2017|
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Response from OldSchoolStandards | Reviewed this property |
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Votes
Room Tips
"If you like lovely quirky hotel rooms with a four poster bed...book now!"
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"All rooms good, if you have a dog ground floor mews with easy access to the garden is a must"
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"St Edmonds room was stunning."
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"I think any room would be fine. Its more expensive in the main house, but you get what you pay for."
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