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Premier Inn Stockton-On-Tees West Hotel

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Premier Inn Stockton-On-Tees West Hotel
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350 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Stockton-On-Tees West Hotel
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Showing 350: English reviews
Reviewed 3 September 2016

Receptionists were helpful and friendly upon arrival. The room was clean and tidy. Food at the adjoining pub/restaurant was good although slower than expected. A good place to stay which we will do again in October

Thank Christopher J
A TripAdvisor Member
Level Contributor
12 reviews
5 hotel reviews
3 helpful votes
Reviewed 31 August 2016 via mobile

Stayed here for a couple of nights to meet up with family I have not seen for a while. Have stayed here before but it was 11 years ago when I used to stay regularly with children. The hotel has expanded since I last stayed into what was a car park area at the front so it is much bigger...

Thank A TripAdvisor Member
Hermanus, South Africa
Reviewed 30 August 2016

We have stayed at this hotel on numerous occasions over the past ten years or so and have always found it to be good value for money with friendly and helpful staff, ability to get a good night's sleep, and an excellent value breakfast.

Huddersfield, United Kingdom
Reviewed 30 August 2016

We were warmly welcomed and our rooms were clean and comfortable. Receptionist was very helpful and we booked the dinner/breakfast deal. Dinner was inconsistent: one meal arrived well before the others (we were offered a free drink as compensation), lamb shank was well cooked and tasty but fish and chips were poor. Why do they ask customers to order their...

Thank Stella C
Reviewed 23 August 2016

After a long 6.5 hour drive from the south coast, we received a lovely warm welcome from the staff at the Premier Inn Stockton West. We had requested a disabled room with a wet room and were not disappointed. The room was spacious and the wet room was big enough for a small party to be held in. Very good...

Thank JennyandKeith66
Carlisle, United Kingdom
Reviewed 22 August 2016

As a couple we have used premier inns on many occasions but have been badly let down for the first time. Everything was to the usual good standard until it came to the breakfast. Went down looking forward to a full breakfast to be confronted with , no plates no black pudding or eggs, bubble and squeak dry, half dozen...

Thank Gary M
Reviewed 15 August 2016

First time at a Premier Inn and we were pleasantly surprised by the good spec of the facilities and the care taken by the staff. There was a noisy festival crowd around that kept 2 of our party awake for a time and the response was immediate apology and a refund on 2 of our 3 rooms. I had read...

Thank richarddudley
Rushden, United Kingdom
Reviewed 13 August 2016 via mobile

We had a two night stay for a friends wedding nearby. We arrived late on a Friday night around 10pm to find a queue of people trying to book in to be told the system had crashed and the receptionist couldn't book people in. She was happy to show you to your room but needed you to return later to...

Thank phastings87
WhitbreadHotels, Online Customer Service at Premier Inn Stockton-On-Tees West Hotel, responded to this review

Hi phastings87 Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay and the breakfast service fell far short of your expectations. Your feedback is very much appreciated as it...

Boston, United Kingdom
Reviewed 1 August 2016

Very good price. Comfortable bed in a clean room. Lovely power shower the next day. Despite being on a busy road there was no traffic noise. Staff were polite. I had a very good night's sleep and will definitely stay here again.

Review collected in partnership with premierinn.com
Thank Rachel400
Reviewed 28 July 2016

As always Premier Inn came our expectations rooms clean, staff were very helpful, food was well presented, hot and priced competitively with other restaurants in the area. The bed was comfortable although could have done with king size as opposed to the double.

Thank Edward H

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  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Free Internet
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Parking
Official Description (provided by the hotel)
Near Preston Hall and Park, with its 100 acres of beautiful public parkland on the banks of the Tees. ... more   less 

Additional Information about Premier Inn Stockton-On-Tees West Hotel

Address: Yarm Road | Cleveland, Stockton-on-Tees TS18 3RT, England
Region: United Kingdom > England > Stockton-on-Tees
Price Range: ₹ 3,741 - ₹ 6,650 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Stockton-On-Tees West Hotel 3*
Number of rooms: 68
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Questions & Answers

Questions? Get answers from Premier Inn Stockton-On-Tees West Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay in the new block - see the review”
johnjennygodfrey, 24 Mar 2017 | Read review
“Quiet rooms are good”
gordonmaximus, 5 Dec 2016 | Read review
“Rooms with odd numbers should be away from the bar entrance and road noise and possible kitchen smells.”
377stevep377, 2 Oct 2016 | Read review
“i find the ground rooms well cosy and quiet”
270edwinac, 5 Sep 2016 | Read review
“If you want a disabled room but don't need a wet room there may be ones nearer to reception.”
JennyandKeith66, 23 Aug 2016 | Read review
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