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Tollgate Hotel & Leisure

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1 room 2 adults 0 children
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181 Reviews from our TripAdvisor Community

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There are newer reviews for Tollgate Hotel & Leisure
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Showing 175: English reviews
Reviewed 22 June 2016 via mobile

I stayed overnight and my stay was definitely less than average. Check in was ok, sent back outside and round the building to room 110. Door to room opens directly onto carpark and the dated decor and bathroom with hole in the wall reminded me of Bates Motel (see photos). Luckily the hole was on an inner wall and there...

Thank Louise M
Adeold, Owner at Tollgate Hotel & Leisure, responded to this review

Thank you for taking the time to leave a review Louise. We are most perplexed about the points you raise and we wish to respectfully answer all of them. We apologise for the small hole under your shaver light. As you state, this was not on an outside wall nor through to another room and it was due to a...

Stoke, United Kingdom
Reviewed 17 June 2016 via mobile

Having stayed here through work I can honestly say it's the best hotel I have stayed at , the friendliness of the staff and cleanliness was second to none. A real family orientated hotel epitomised by the owner and his son being at your beckon call. Bathroom was immaculate and looked like it had been recently refurbed. The food was...

Thank m4rkh3
Durham, United Kingdom
Reviewed 6 June 2016

Last minute booking so case of turn up and take what you get. This is Hotel/Motel/Sports Club!. The Hotel part looks after the food, the motel is what it looks liked so I parked my car outside my room and the sports club, because thats what it is. Locals come and go, their is a local cricket club using the...

Thank Wob64
Stoke-on-Trent, United Kingdom
Reviewed 5 June 2016

After a long journey getting lost and arriving late the staff at the tollgate hotel were an absolute god send , helpful beyond helpful , polite and very accommodating , the room was lovely , the breakfast superb and yet again I can not praise the staff enough , I will be definantly recommending here in the future and staying...

Thank cam1ll3
Birmingham, United Kingdom
Reviewed 3 June 2016

Booked the buungalow/lodge for family as we were attending a wedding nearby. although we arrived early (just wanted to pay and let them know we'd be back later), it was an added bonus that the bungalow was all ready and we were given the keys enabling us all to park, unload and enjoy the wedding without the hassle of having...

Thank MarshalLawLaw
Bury St Edmunds, United Kingdom
Reviewed 31 May 2016 via mobile

Stayed here for one night for work. Staff very friendly, hotel room nice and spacious clean and comfortable plus some unexpected nice touches like a complimentary bottle of water. Good value for the money. Would have no hesitations staying again.

Thank Nick W
Stoke-on-Trent, United Kingdom
Reviewed 22 May 2016

It never fails to impress me how welcoming staff are at this venue. Although they were catering for Christening party they had no hesitation in welcoming our party of 5 plus 2 children for Sunday lunch. Needless to say the front of house bar staff are as well mannered as ever and extremely efficient. Nothing it seems is too much...

1Thank edwin l
Birmingham, United Kingdom
Reviewed 17 May 2016

Have just spent a weekend in the "bungalow" accommodation of this hotel and really enjoyed my stay. It was my Mother's 80th birthday and she has mobility problems so we needed ground floor accommodation. We were going to book two rooms in the hotel but when we explained our needs to reception they suggested that we use the bungalow and...

Thank Kay M
Stoke-on-Trent, United Kingdom
Reviewed 15 May 2016

Booked a group of work colleagues into this hotel and they could not have been more helpful. Would highly recommend to anyone who want good value for money and attentive staff. Plenty of free parking and quiet location

Thank TriggerDH
South Yorkshire
Reviewed 13 April 2016

I've stayed at the Tollgate a few times in recent months. The warmth of welcome and the friendly staff are what make Tollgate outstanding in my opinion, especially as a solo female traveller. The food is excellent as are the rooms. I tend to go for a family room simply because I like the size and comfy settee! Will be...

1Thank gabriella1

27 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms

Additional Information about Tollgate Hotel & Leisure

Address: Ripon Road, Stoke-on-Trent ST3 3BS, England
Region: United Kingdom > England > Staffordshire > Stoke-on-Trent
Price Range: ₹ 3,908 - ₹ 6,651 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tollgate Hotel & Leisure 3*
Number of rooms: 27
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Also Known As:
Tollgate Hotel And Leisure
Tollgate Hotel & Leisure Stoke-On-Trent, Staffordshire
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Questions & Answers

Here's what travellers have asked, with answers from Tollgate Hotel & Leisure staff and other travellers.
3 questions
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Bath, UK
4 months ago

See all questions (3)

Questions? Get answers from Tollgate Hotel & Leisure staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are spacious and comfortable, so take your pick !”
 of 5 bubbles Doffydel, 4 Jan 2017 | Read review
“Book the lodge if you are a larger party!”
 of 5 bubbles LBowers, 9 Dec 2016 | Read review
“the rooms are all accessed from outside the hotel, so that means that you'll not be disturbed by functions in the hotel.”
 of 5 bubbles NGMAccountants, 13 Nov 2016 | Read review
“All rooms are of a similar standard, they do have a couple of larger family rooms with extra beds.”
 of 5 bubbles michaelhF4808NS, 1 Nov 2016 | Read review
“first floor would be our preference”
 of 5 bubbles 53farmers, 19 Sep 2016 | Read review
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