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    Best Western Plus Stoke-On-Trent Moat House

    Etruria Hall | Festival Way, Stoke-on-Trent ST1 5BQ, England
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 99
    US$ 80
    SAVE US$ 19
    US$ 82
    US$ 82
    Traveller (151)
    Room & Suite (51)
    Dining (4)
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    1,203 reviews
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    Overview
    • Excellent43%
    • Very good32%
    • Average16%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “alton towers” (192 reviews)
    “bunk beds” (53 reviews)
    “swimming pool” (58 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Quality Hotel & Leisure Stoke on Trent
    1,203 reviews
    #1 of 1 hotels in Hanley
     
    Holiday Inn Express Stoke-on-Trent
    898 reviews
    #3 of 12 hotels in Stoke-on-Trent
     
    Best Western Plus Stoke on Trent Alsager Manor House Hotel
    498 reviews
    #1 of 1 hotels in Alsager
     
    Travelodge Stoke on Trent Trentham
    131 reviews
    #4 of 12 hotels in Stoke-on-Trent
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,437)
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    There are newer reviews for Best Western Plus Stoke-On-Trent Moat House
    See the most recent reviews

    11 - 15 of 1,418 reviews

    Reviewed 2 weeks ago

    Very pleased with the room, which was spacious and well equipped. Evening meal wasn't a highlight, I'm afraid. Couldn't eat my risotto which was like a tasteless rice pudding. Looked forward to breakfast, but by 9.00am the scrambled egg was rubbery and just a bit...More

    Thank 797maggie
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 2 weeks ago

    Hi 797maggie Many thanks for your feedback I've noted your comments re dinner and breakfast - Chef is sorting this out! so pleased you found the team lovely Do come back and visit again Clare

    Reviewed 2 weeks ago

    More

    Review collected in partnership with Best Western GB
    Thank M8692IXdawng
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 2 weeks ago

    More

    Reviewed 2 weeks ago

    The plush hotel entrance gives you the sense it will be mirrored throughout and the pictures of the rooms on their website look nice. All I can say is they must have chosen their best rooms, that is assuming they even exist in the hotel....More

    Thank Kerry B
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 2 weeks ago

    Oh my Kerry B this doesn't read very well - I'm so sorry you had issues whilst staying with us. Perhaps you could get in touch with me at info@bwstoke.co.uk this will enable me to follow up your points more thoroughly. Thanks again for your...More

    Reviewed 2 weeks ago via mobile

    Had a lovely stay at this hotel, the rooms are very spacious and air conditioned. The bathroom was also very nice and clean, plus the little shower gels smelt good. There's no need to bring your own hairdryer as they supply one that can be...More

    Thank MeganRobs2000
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 2 weeks ago

    Hi MeganRobs2000 Many thanks for your feedback its great to read that you had a lovely stay with us. I follow up on the leisure club points. Do come back and visit us again soon Clare

    Reviewed 2 weeks ago

    It is really a good hotel from Best Western. Location wise it is good, rooms are big in size, good parking place, excellent bar. Location is also very good of this hotel. Breakfast choice is little less but it is okay. I enjoyed my stay...More

    Thank arindamdeb
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 2 weeks ago

    HI arindamdeb Many thanks for the great review, its just great receiving such positive comments. Please do come back and visit us again Clare

    Quality Hotel & Leisure Stoke on Trent
    1,203 reviews
    #1 of 1 hotels in Hanley
     
    Holiday Inn Express Stoke-on-Trent
    898 reviews
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    Best Western Plus Stoke on Trent Alsager Manor House Hotel
    498 reviews
    #1 of 1 hotels in Alsager
     
    Travelodge Stoke on Trent Trentham
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    #4 of 12 hotels in Stoke-on-Trent
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 78 - US$ 140 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 147
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Booking.com, Priceline, Travelocity, TripOnline SA, Cancelon and HotelQuickly so you can book your Best Western Plus Stoke-On-Trent Moat House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Staffordshire >
    • Stoke-on-Trent
    • Also Known As
    • Best Western Stoke-On-Trent Moat House Hotel Stoke-On-Trent ,
    • Stoke-On-Trent Best Western ,
    • Best Western Plus Stoke-On-Trent Moat House Staffordshire
    Add Photo Photos
    Traveller (151)
    Room & Suite (51)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (112)
    Bathroom (14)
    Business Centre & Event Rooms (10)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    John L
    10 June 2017|
    Answer
    Response from Traveller3737 | Property representative |
    Hi John Many thanks for the enquiry we have disabled access etc Is there a number we can call you on please? Many thanks
    0
    Votes
    Tra1985
    2 May 2017|
    AnswerShow all 4 answers
    Response from Traveller3737 | Property representative |
    Hi TripAdvisor wont let me send it to you as an email address so I've written at revenue at bwstoke co uk thanks Clare
    0
    Votes
    Michelle M
    9 October 2016|
    AnswerShow all 3 answers
    Response from Traveller3737 | Property representative |
    Hi I'm sorry we don't have any play stations in the bedrooms. Thanks Clarev
    1
    Vote
    Room Tips
    "Get the Club Sandwich!"
    Read review
    "Good place to stay as a stop off for Alton Towers"
    Read review
    "Ask for quiet room if you don't want to be woken up in the middle of the night!"
    Read review
    "Lift to all floors,very quiet."
    Read review
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