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    Best Western Plus Stoke-On-Trent Moat House

    Etruria Hall | Festival Way, Stoke-on-Trent ST1 5BQ, England
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    3/9/2017 4/9/2017
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    US$ 81US$ 106
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    Traveller (163)
    Room & Suite (54)
    Dining (4)
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    Overview
    • Excellent43%
    • Very good32%
    • Average16%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “alton towers” (194 reviews)
    “bunk beds” (53 reviews)
    “swimming pool” (58 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Offers from Best Western Plus Stoke-On-Trent Moat House
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    Holiday Inn Express Stoke-on-Trent
    910 reviews
    #3 of 12 hotels in Stoke-on-Trent
     
    Holiday Inn Express Stafford M6 Jct. 13
    618 reviews
    #3 of 11 hotels in Stafford
     
    Wheatsheaf Hotel
    1 review
    #8 of 12 hotels in Stoke-on-Trent
     
    Travelodge Newcastle-under-Lyme Central
    386 reviews
    #3 of 5 hotels in Newcastle-under-Lyme
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Reviews (1,459)
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    1 - 5 of 1,440 reviews

    Reviewed 3 days ago via mobile

    I travel a lot and I have stayed at a lot of hotels.... this is by far my worst!!!! I checked in to Best Western Plus Stoke-On-Trent Moat House on the 18th of August and I was allocated room 418.... after a long trip, all...More

    Thank Linda E
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded yesterday

    Oh dear Linda E Were we really disgusting? We did try extremely hard to meet your needs. I am sorry there really are no excuses for poor customer service, be rest assured the relevant depts will sort these issues out. Re the internet we have...More

    Reviewed 4 days ago

    I went here to meet Family - Daughter lives here. This is very good Hotel. Bar in is just No great but the Restaurant serving Dinner and Breakfast services are excellent. We had family dinner here and service was excellent. Breakfast is well laid our...More

    Thank MADHUKAR K
    Reviewed 6 days ago via mobile

    Nice hotel great service lovely breakfast no complaints room very clean and tidy. Comfy double bed with clean crispy sheet and a lovely choice of pillows. Nice and quiet on the 3rd floor I will be back for another stay

    Thank TrickyDickie72
    Reviewed 6 days ago via mobile

    We visited this hotel as a family with 2 children and a baby. Hotel was clean and in a good location- few restaurants about, shopping centre etc and waterpark next door however we didn't use this as we were using as a base for our...More

    Thank lilmissh
    Reviewed 1 week ago

    Have just returned from a weekend at this hotel, had a great time, we were upgraded to the 4th floor which is adults only, so no screaming kids, the staff were wonderful, happy in their jobs and very attentive which showed by the way they...More

    Thank shellybluebear192
    Holiday Inn Express Stoke-on-Trent
    910 reviews
    #3 of 12 hotels in Stoke-on-Trent
     
    Holiday Inn Express Stafford M6 Jct. 13
    618 reviews
    #3 of 11 hotels in Stafford
     
    Wheatsheaf Hotel
    1 review
    #8 of 12 hotels in Stoke-on-Trent
     
    Travelodge Newcastle-under-Lyme Central
    386 reviews
    #3 of 5 hotels in Newcastle-under-Lyme
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 79 - US$ 154 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 147
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Cancelon, Priceline, Travelocity, TripOnline SA and HotelQuickly so you can book your Best Western Plus Stoke-On-Trent Moat House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Staffordshire >
    • Stoke-on-Trent
    • Also Known As
    • Best Western Stoke-On-Trent Moat House Hotel Stoke-On-Trent ,
    • Stoke-On-Trent Best Western ,
    • Best Western Plus Stoke-On-Trent Moat House Staffordshire
    Add Photo Photos
    Traveller (163)
    Room & Suite (54)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (120)
    Bathroom (15)
    Business Centre & Event Rooms (10)
    Nearby
    Holiday Inn Express Stafford M6 Jct. 13
    618 reviews
    29.64 km away
     
    Travelodge Newcastle-under-Lyme Central
    386 reviews
    2.86 km away
     
    Holiday Inn Express Stoke-on-Trent
    910 reviews
    4.41 km away
     
    Wheatsheaf Hotel
    1 reviews
    1.15 km away
     
    Nearby Restaurants
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    Toby Carvery
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    John L
    10 June 2017|
    Answer
    Response from Traveller3737 | Property representative |
    Hi John Many thanks for the enquiry we have disabled access etc Is there a number we can call you on please? Many thanks
    0
    Votes
    Tra1985
    2 May 2017|
    AnswerShow all 4 answers
    Response from Traveller3737 | Property representative |
    Hi TripAdvisor wont let me send it to you as an email address so I've written at revenue at bwstoke co uk thanks Clare
    0
    Votes
    Michelle M
    9 October 2016|
    AnswerShow all 3 answers
    Response from Traveller3737 | Property representative |
    Hi I'm sorry we don't have any play stations in the bedrooms. Thanks Clarev
    1
    Vote
    Room Tips
    "top floor is adults only however this is reflected in the price"
    Read review
    "Matthew's Suite is a fantastic family room"
    Read review
    "Get the Club Sandwich!"
    Read review
    "Good place to stay as a stop off for Alton Towers"
    Read review
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