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    Best Western Plus Stoke-On-Trent Moat House

    Etruria Hall | Festival Way, Stoke-on-Trent ST1 5BQ, England
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    8/10/2017 9/10/2017
    US$ 92
    US$ 85
    SAVE US$ 7
    US$ 92
    US$ 85
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    US$ 92
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    Traveller (173)
    Room & Suite (54)
    Dining (4)
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    Overview
    • Excellent43%
    • Very good32%
    • Average16%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “alton towers” (199 reviews)
    “bunk beds” (54 reviews)
    “swimming pool” (58 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Travelodge Newcastle-under-Lyme Central
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,488)
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    1 - 5 of 1,469 reviews

    Reviewed yesterday

    We have recently returned from a weekend stay at the Moat House. The rooms were spotless and well equipped. Both food and service were excellent and all the staff were very friendly and efficient both in reception and in the restaurant. On one evening our...More

    Thank jclews142
    Reviewed 2 days ago via mobile

    An amazing conference venue. The diversity of the hotel in particular the meals offered - lunch was spectacular and really different! The bedroom was large and comfortable and the WiFi easy to connect to and stay connected to. The staff were all so friendly. thank...More

    Thank Hotelaholic8
    Reviewed 3 days ago via mobile

    Reception superb. Waiting staff good. Bar staff slow/understaffed. Quite how you can order a prosecco and it's from a tap is beyond me. V v poor. Bed equally poor, soft and duvet cover too small for duvet. Plug sockets by mirror unusable. Each room is...More

    Thank Candyman33
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded yesterday

    Hey Candyman33 Many thanks for the review. So pleased you found reception superb. Did you try the prosecco it's really good and saves you having to buy the bottle! Sorry about the mattress did you let us know while you were with us perhaps we...More

    Reviewed 5 days ago

    The location is excellent and very close to the city centre and other restaurants. The staff were very friendly, especially the welcome we received. The gym is good and the pool small but sufficient. The room was excellent with a bunk bed meaning it is...More

    Thank Richardf100000
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 3 days ago

    Hi Richardf100000 Thanks a million for the 5star review I'm so pleased you found us excellent value and were very impressed. Its just great receiving such fab feedback Please do come back and visit again soon Clare

    Reviewed 1 week ago via mobile

    I've just spent four nights at this hotel whilst working nearby. I can't comment on the price as this was all handled by work Hotel is starting to show it's age in some areas and my room looked like it would need a refresh soon....More

    Thank tigger449
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 1 week ago

    Hi tigger449 Many thanks for the great review. So pleased you found your room clean and everything in working order. Point taken re cracked tiles and linen. None of our rooms have trouser presses now. Would welcome some suggestions re breakfast - we have as...More

    Premier Inn Stafford North (Spitfire) Hotel
    532 reviews
    #6 of 11 hotels in Stafford
     
    Wheatsheaf Hotel
    1 review
    #8 of 12 hotels in Stoke-on-Trent
     
    Travelodge Newcastle-under-Lyme Central
    400 reviews
    #3 of 5 hotels in Newcastle-under-Lyme
     
    Premier Inn Newcastle Under Lyme Hotel
    625 reviews
    #1 of 5 hotels in Newcastle-under-Lyme
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Breakfast included
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 80 - US$ 155 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 147
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Booking.com, Hotels.com, Agoda, Orbitz, TripOnline SA, Cancelon and HotelQuickly so you can book your Best Western Plus Stoke-On-Trent Moat House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Staffordshire >
    • Stoke-on-Trent
    • Also Known As
    • Best Western Stoke-On-Trent Moat House Hotel Stoke-On-Trent ,
    • Stoke-On-Trent Best Western ,
    • Best Western Plus Stoke-On-Trent Moat House Staffordshire
    Add Photo Photos
    Traveller (173)
    Room & Suite (54)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (129)
    Bathroom (15)
    Business Centre & Event Rooms (11)
    Nearby
    Travelodge Newcastle-under-Lyme Central
    400 reviews
    2.86 km away
     
    Premier Inn Newcastle Under Lyme Hotel
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    4.35 km away
     
    Premier Inn Stafford North (Spitfire) Hotel
    532 reviews
    22.04 km away
     
    Wheatsheaf Hotel
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    1.15 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    John L
    10 June 2017|
    Answer
    Response from Traveller3737 | Property representative |
    Hi John Many thanks for the enquiry we have disabled access etc Is there a number we can call you on please? Many thanks
    0
    Votes
    Tra1985
    2 May 2017|
    AnswerShow all 4 answers
    Response from Traveller3737 | Property representative |
    Hi TripAdvisor wont let me send it to you as an email address so I've written at revenue at bwstoke co uk thanks Clare
    0
    Votes
    Michelle M
    9 October 2016|
    AnswerShow all 3 answers
    Response from Traveller3737 | Property representative |
    Hi I'm sorry we don't have any play stations in the bedrooms. Thanks Clarev
    1
    Vote
    Room Tips
    "Get rooms away from parking lot as smoker congregate there"
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    "top floor is adults only however this is reflected in the price"
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    "Matthew's Suite is a fantastic family room"
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    "Get the Club Sandwich!"
    Read review
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