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Holiday Inn Express Stoke-on-Trent

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Traveller (95)
Room & Suite (52)
Dining (10)
Overview
  • Excellent44%
  • Very good37%
  • Average14%
  • Poor4%
  • Terrible1%
Travellers talk about
“football stadium”(37 reviews)
“alton towers”(240 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Pets Allowed
3 Star Hotel
All hotel details
Offers from Holiday Inn Express Stoke-on-Trent
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Offers from Holiday Inn Express Stoke-on-Trent
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (975)
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Traveller rating
406
358
135
43
16
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406
358
135
43
16
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All reviewsbritannia stadiumfootball stadiumalton towersstayed hereharvester restaurantscrambled egg and beansthe sofa bedthe breakfast areamatch daysfootball groundfootball matchhot breakfastyogurtfree wififamily roomhot itemscar park
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1 - 5 of 958 reviews
Reviewed yesterday via mobile

Had a few issues at the hotel, room being unclean, poor hygiene in the bathroom, poor customer service and breakfast took forever to come out. I emailed the hotel to resolve and the guest manager “Toby,” emailed me a standard response, when advised that this...More

1  Thank Danny35352
Response from DGMSOT, Manager at Holiday Inn Express Stoke-on-TrentResponded yesterday

Dear Guest. Thank you for taking time to leave feedback for your recent stay here with us at the Holiday Inn Express Stoke-On-Trent. I'm sorry to hear that there were problems with your stay. I hope this won't discourage you from staying with us in...More

Hotel's Favourite
Reviewed 16 October 2017

We stayed here saturday evening after being at alton towers (half an hour away) all day and planning on going to warwick castle (50 minutes away) on sunday with our merlin passes we have. Turned up late evening and called to advise, welcomed by two...More

3  Thank catwar2011
Response from DGMSOT, Manager at Holiday Inn Express Stoke-on-TrentResponded 17 October 2017

Dear Guest. Thank you for taking time to leave feedback for your recent stay here with us at the Holiday Inn Express Stoke-On-Trent. Great to hear that you found our facilities suitable and you enjoyed your stay. Many thanks for staying and we hope to...More

Reviewed 1 week ago

Hotel was clean at all times, Our room was faultless, breakfast beautiful and night manager Toby made all the difference in making it extra special. So glad we booked here! Thank you so much TOBY! Would definitely book again!More

Thank Megan S
Response from DGMSOT, Manager at Holiday Inn Express Stoke-on-TrentResponded 1 week ago

Dear Guest. Thank you for taking time to leave feedback for your recent stay here with us at the Holiday Inn Express Stoke-On-Trent. Great to hear that you found our facilities suitable and you enjoyed your stay. Many thanks for staying and we hope to...More

Reviewed 1 week ago via mobile

2 stairs as breakfast was ok. Family room so small you couldn't get to window unless you stood on a bed same to use the kettle . Only place to put your bags was near the door no actually floor space . Was so small...More

Thank Maryamyandy
Response from DGMSOT, Manager at Holiday Inn Express Stoke-on-TrentResponded 1 week ago

Dear Guest. Thank you for taking time to leave feedback for your recent stay here with us at the Holiday Inn Express Stoke-On-Trent. I'm sorry to hear that there were problems with the size of your room. I hope this won't discourage you from staying...More

Reviewed 2 weeks ago via mobile

Placed oin a twin room in a bed I can't even sleep in despite paying for a double. Asked for help and a explanation - was given neither. Was staying for grandads funeral, couldn't sleep and ruined my trip. Will be going trentham premier inn...More

Thank adam n
Response from DGMSOT, Manager at Holiday Inn Express Stoke-on-TrentResponded 1 week ago

Dear Guest. Thank you for taking time to leave feedback for your recent stay here with us at the Holiday Inn Express Stoke-On-Trent. I'm sorry to hear that there were problems with your room. I hope this won't discourage you from staying with us in...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Bar/Lounge
Hotel Amenities
Breakfast included
Business Centre with Internet Access
Free Parking
Meeting Rooms
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
US$ 67 - US$ 174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 67 - US$ 174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (95)
Room & Suite (52)
Dining (10)
Questions & Answers
Ask a question
Nazmie Y
10 October 2017|
AnswerShow all 4 answers
Response from Jan C | Reviewed this property |
I am not sure, but the staff will be able to tell you . I know taxi services are very good, but do not have any idea of prices I'm afraid....
1
Vote
Leahxw
19 September 2017|
AnswerShow all 4 answers
Response from Simon W | Reviewed this property |
Yes, there is a Harvester right nextdoor
1
Vote
Room Tips
"Accessible rooms available for wheelchair users, wet room with stool and plenty of grab rails. Lifts to all..."
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"our room on the first floor looked out to the motorway ,we didn't hear a thing, the room was quiet and..."
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"If you know well in advance book ASAP. And you could get a great bargin"
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"higher floors take longer to get to from Reception"
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