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Premier Inn Stoke/Trentham Gardens Hotel

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Premier Inn Stoke\/Trentham Gardens Hotel
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1,319 Reviews from our TripAdvisor Community

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Showing 1,312: English reviews
Stoke-on-Trent, United Kingdom
Reviewed yesterday NEW

When we checked in after an 8 hour journey, as tired adults with tired children, it was very frustrating that neither of the rooms we booked were set up correctly and the man who checked us in had to make up children's sofa beds in both rooms. The whole point of selecting room types and listing occupants on the website...

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Helpful?
Thank beccydaish877
Felixstowe, United Kingdom
Reviewed 2 days ago NEWvia mobile

Booked into a room by reception with no heating except a portable oil heater. Security doors in corridor of ground floor not working - no protection for vulnerable guests. Evidence of poor maintenance.

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Helpful?
Thank mcsquirtee
Solihull
Reviewed 3 days ago NEW

The place itself was exactly what you expect from Premier Inn although we're not keen on having the washbasin within the sleeping area. However the condition of the bed and the night's sleep it gave us was beyond a Lenny Henry joke or advertising. The bed creaked every time you turned and the mattress sagged in the middle and gave...

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Helpful?
Thank GoodTimesSolihull
South Devon, United Kingdom
Reviewed 4 days ago NEW

Lovely hotel well located. Efficient and friendly staff. Shame about the he bathroom/toilet/basin design. Frosted glass with door that didn't shut properly. You need to get back n the extremely well will with the person you are sharing the room with. Have been here a couple of times before so I did know about this already.

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Thank Maggiemay4212
Birmingham, United Kingdom
Reviewed 4 days ago NEW

We stayed at this particular hotel due to the location as were at Trentham Gardens for Christmas shopping, excellent location. Clean hotel, staff were friendly and helpful. The only thing I found a problem that the beds were too soft for me personally, however I would definitely stay here again and recommend to others.

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Helpful?
Thank aj_broomhall
Tamworth, Staffs
Reviewed 5 days ago NEW

Check in was quick and efficient, the staff were very friendly & helpful. The room was spacious, it overlooked the bowling green/ car park. The only negative was the ensuite which was the shower & toilet were behind a translucent glass door, if anyone used the toilet during the night the whole of the bedroom was 'lit up' obviously disturbing...

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Thank Tamwolf
Staffordshire, United Kingdom
Reviewed 5 days ago NEW

We stayed here for two nights and really enjoyed it. we didn't eat their as the prices were high but we went to the local Harvester and had a really good meal and good value. We had a room on the top floor that was on the side of the main road its a busy road but we didn't really...

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Thank tommy_jojo
Banbury, United Kingdom
Reviewed 5 days ago NEW

Stayed here so I could see my family the overall stay was excellent the staff very friendly and helpfull room very nice and clean and spacious could not fault it will stay here again when visiting family again

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Thank stephen w
Birmingham, United Kingdom
Reviewed 6 days ago NEW

Best night's sleep I have had in years. Lovely clean room. Huge bed with the most amazing mattress. Beautiful location and excellent staff. Would definitely recommend. Joe's Kitchen next door served excellent food.

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Helpful?
Thank 955barbara
notts
Reviewed 6 days ago NEW

poor rooms and not to the usual standard for premier inn. The smallest tv screen that they could possibly have put in the room. The shower had a very fusty smell. tea and coffee supplied in the room was not enough for two people. just glad the room only cost £31 I was looking to come back next year to...

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Helpful?
Thank ssdavis76
WhitbreadHotels, Premier Inn Team at Premier Inn Stoke/Trentham Gardens Hotel, responded to this review

Hello and thanks for taking the time to review your recent visit. It's disappointing to hear that we fell short of your expectations on this occasion and would like to apologise that you were dissatisfied with your room. We want to ensure that our guests can enjoy every aspect of their stay and I have forwarded your comments onto the...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This 119 bedroom $10 million hotel is based within the 650 acre Trentham Estate. Family rooms, access rooms and double rooms are available for all business and leisure guests. All rooms are onsuite with Coffee and Tea making facilities, Hairdryers, Lcd Tv with freeview and air conditioning. Costa Coffe is available within the bar lounge and the Barest restaurant serves great value contemporary food. The Trentham Estate hosts a 60 outlet retail village, Italian Gardens, Garden centre,Monkey Forest, Church, and 650 acres of Woodland walks. Alton Towers , Wedgewood and Waterworld are great family attractions within close proximity to the hotel. ... more   less 

Additional Information about Premier Inn Stoke/Trentham Gardens Hotel

Address: Trentham Gardens Stone Road, Stoke-on-Trent ST4 8JG, England
Region: United Kingdom > England > Staffordshire > Stoke-on-Trent
Price Range: ₹ 3,712 - ₹ 6,952 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Stoke/Trentham Gardens Hotel 3*
Number of rooms: 238
Reservation Options:
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Also Known As:
Premier Inn Stoke/Trentham Gardens Hotel Stoke-On-Trent, Staffordshire
Premier Inn Trentham Gardens
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Stoke/Trentham Gardens Hotel staff and other travellers.
9 questions
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Questions? Get answers from Premier Inn Stoke/Trentham Gardens Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a front facing room if light sleepers.”
 of 5 bubbles beccydaish877, 10 Dec 2016 | Read review
“Our room faced the car park and was on an upper floor, it was very quiet”
 of 5 bubbles 769trudyw, 26 Oct 2016 | Read review
“park facing rooms will be quieter and have a better view”
 of 5 bubbles jandmuj, 19 Oct 2016 | Read review
“Ground Floor Room”
 of 5 bubbles 464dianei, 21 Sep 2016 | Read review
“Try to get a room facing the bowling green because the A road can be very noisy if you leave the window open.”
 of 5 bubbles richardsS3408SC, 15 Sep 2016 | Read review
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