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Best Western Plus Swan Hotel

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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Located directly opposite Wells Cathedral, parts of this historic building date back to at least 1422. Today, the hotel offers guests modern amenities in a beautiful and relaxed setting. There are 49 bedrooms, a luxurious suite and 5 self-contained apartments to choose from. For a real treat, stay in the award-winning Cathedral Suite (complete with free standing brass bath). Swan Mews provides a peaceful retreat, ideal for small families or individuals on business. These self-contained apartments are situated in the middle of Wells, amongst a host of shops and restaurants. During the summer, al fresco dining is available on Swan Terrace (with a magnificent view of the West Front of Wells Cathedral) or in our peaceful Walled Garden Cafe. The hotel's award-winning kitchen (2 AA Rosettes) uses only the finest seasonal ingredients, locally sourced wherever possible.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Spa
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Concierge
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Historic Hotel
Great View
HOTEL CLASS
Reviews & more
1,109Reviews
520Photos
6Q+A
100Room tips
Traveller rating
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  • 29
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We had 3 courses I a work Christmas party crayfish, turkey ,cheesecake and the food was great - as was the service, other options were available and looked very tasty .
Hopefully we’ll be going back next year ,
Thanks
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Met family for some Christmas time together in lounge. It was pleasant enough but would have been nice if the fire was lit like it has been other years. I sat here awaiting others for a good 25 mins but nobody came to ask if I would like anything, however, somebody arrived at ano
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Well I can’t say a bad thing about the hotel, or the staff, or the food, everything was excellent!! Our room was very spacious with a large comfy bed, the hotel is very clean, and a lovely place to stay, the staff were great, very smart and very friendly, always there if you need
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Review collected in partnership with Best Western
Response from Mark T, General Manager at Best Western Plus Swan Hotel
Responded 2 weeks ago
Dear Reviewer, Thank you very much for your lovely review about our property. We are delighted that you enjoyed yourself and look forward very much to welcoming you back to the Swan again soon. Kind regards Mark Tobin General Manager
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We returned to Wells for an annual reunion of old friends. The location of the Swan is excellent, right near the market which was being held on Wednesday (& Saturdays) when we arrived. There is private parking right next to the hotel, but drive slowly as you come down Sadler Stre
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This is the third time we have stayed in this hotel. Previously we have been very pleased with the rooms. However on this occasion we had a very small room with a very small bathroom. However it will not stop us staying there again, The service was excellent. The breakfast was c
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Review collected in partnership with Best Western
Previous
Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Swan Hotel
The Standard Two Bed at the Best Western Plus Swan Hotel
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Swan Hotel
The Cathedral Suite at the Best Western Plus Swan Hotel
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Swan Hotel
The Cathedral Suite at the Best Western Plus Swan Hotel
Photo provided by managementBest Western Plus Swan Hotel
Swan Terrace at the Swan Hotel in Wells.
Photo provided by managementBest Western Plus Swan Hotel
Double Superior overlooking Wells Cathedral at the Swan Hotel in Wells.
Previous
I understand that there are two ground floor rooms - what is their location, do they have walk in showers are there steps to access these rooms?
Best to Call the hotel
0 votes
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Can I review this hotel again as my last stay was n 2009 and this hotel has really changed since we stayed last.
Yes! Defenitely, still one of the nicest hotels in Wells. I stayed there for 3 weeks. Perfect stay.
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Have Already booked a de luxe room, in view of some reviews, are the rooms of a good size? Thanks
Deluxe rooms tend to be abbot bigger, standard room are better suited to one adult, both are beautiful furnished Enjoy your stay
1 vote
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I am going to be on a cycling holiday with my son. have you got somewhere secure that we can store a couple of bikes overnight please?
Dear Sir Thank you for your query, we do of course have secure locations on site that your bikes can be stored on site, it will be no problem at all. We look forward to welcoming you to the swan. Kind regards Mark Tobin General Manager
0 votes
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Restaurant food
Great food , especially the freshly cooked breakfast, not the serve yourself rubbish you get in Some places 👍
0 votes
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Previous
12
"Cathedral views"
"The rooms on the road side have great views of the Cathedral Green."
"love the coach house rooms"
"If you can try and upgrade to the front of the house with the wonderful view of the Cathedral"
"We had a four poster bed in a quiet room to the rear of the hotel."
Previous
PRICE RANGE
US$ 102 - US$ 207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western wellswells best western
LOCATION
United KingdomEnglandWells
NUMBER OF ROOMS
55
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