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Cheddar Woods Resort & Spa

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Cheddar Woods Resort & Spa
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778 Reviews from our TripAdvisor Community

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Showing 777: English reviews
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middlesex
Reviewed yesterday NEW

Lovely setting for resort, great location for most of tourist attractions and a great modern cabin, just a shame about the dishonesty of some members of staff....would've given this a much better review because we did have a lovely time, BUT as my problem isn't resolved and never will be,I won't......

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Helpful?
1Thank triggerMiddlesex
Bournemouth, United Kingdom
Reviewed 4 days ago NEWvia mobile

We stayed here at the end of january for 4 nights. We stayed in a mendip premier 2 lodge. Amazing accommodation and well worth paying slightly more to have a private hot tub. We did have a slight problem with the lodge on the second morning but it was resolved very quickly by the maintenance manager. All staff were very...

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Helpful?
Thank lovesholidays25
CheddarWoods, Public Relations Manager at Cheddar Woods Resort & Spa, responded to this review

Thank you for taking the time to let us know about your stay back in January, we are pleased to hear that you enjoyed yourselves, however we would like to take this opportunity to apologise for the maintenance issue found on your second morning. It is good to know that this was resolved quickly for you by our friendly team....

Reviewed 5 days ago NEWvia mobile

We arrived at this place and we're very happy with location, facilities and luxurious lodges. We had a lovely time until it came to the evenings/nighttimes. What we experienced was awful - totally disrespectful neighbours up till all hours making lots of unnecessary noises. We complained and unfortunately we're treated like we had something wrong and that we were lying....

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Helpful?
Thank sgaw1988
CheddarWoods, Guest Relations Manager at Cheddar Woods Resort & Spa, responded to this review

Thank you for taking the time to leave feedback following a recent trip. Firstly, we are delighted to hear that you enjoyed the location of our park and your accommodation. It is also great to hear that you made the most of our facilities and enjoyed a hot stone massage. However, we would like to take this opportunity to apologise...

Reviewed 5 days ago NEWvia mobile

We visited Cheddar Woods in the February half term, 2 adults and three boys (11, 9 and 6). The lodge was excellent, clean, spacious and comfortable. The kids loved the activities provided on site and the staff were brilliant with them. We used the pool every day and the football pitch. The only negative was the amount of time we...

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Helpful?
1Thank KroneyBrown
CheddarWoods, Public Relations Manager at Cheddar Woods Resort & Spa, responded to this review

We are so pleased to hear that you enjoyed your half term break at Cheddar Woods, thank you for taking the time to provide feedback. We are glad that the children enjoyed the activities and that they made the most of the pool and football pitch too! Thank you for your patience at the bar, when we are busy on...

Reviewed 5 days ago NEWvia mobile

Just arrived back from a family weekend away at Cheddar Woods and what a lovely weekend it was. Welcomed super warmly by Donna when we arrived, everything went swimmingly from there and just got better with every activity we did on site. Our lodge had a stunning view and was so well stocked it could have been home. The hot...

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Helpful?
1Thank Rikki H
CheddarWoods, Public Relations Manager at Cheddar Woods Resort & Spa, responded to this review

Thank you for your fab review! Donna will be delighted to hear your comments as will the rest of the team! It is great to hear that the lodge had everything you required and that you made the most of the on site activities! We are glad that you also enjoyed your hot tub and the Sunday roast, we love...

Althorne
Reviewed 6 days ago NEW

We had a three bedroom lodge, which was immaculately clean and well spaced from neighbours. We took our 11 year old granddaughter and had a fantastic week. So many activities and we loved the pool. Cheddar Woods is very nicely situated for visiting so many places.

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1Thank Sharon P
CheddarWoods, General Manager at Cheddar Woods Resort & Spa, responded to this review

Firstly we would like to thank you for taking the time to leave a review following a stay with us! It is great to hear that you found your lodge to be immaculately clean and well spaced from your neighbours. We look forward to welcoming you and your granddaughter back again soon!

Reviewed 6 days ago NEWvia mobile

Just spent Feb half term at CHEDDER , the accommodation was first class , we had a 2 bed with a hot tub. It had everything you neededfor a family. The only downside was the bar area. The sitting was very uncomfortable and the service was average. The bar closed at 10pm which I thought was early especially as it...

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Helpful?
1Thank Natalie J
CheddarWoods, Guest Relations Manager at Cheddar Woods Resort & Spa, responded to this review

Thank you for your feedback! We are so pleased to hear that you and your family enjoyed your time at Cheddar Woods! Thank you for your comments regarding the bar area, these will be addressed with the Food & Beverage Manager. We look forward to welcoming you back again soon!

middx
Reviewed 1 week ago via mobile

Wow, what a wonderful place. Family of 4 with two teenagers stayed for the February half term. We stayed in the cheddar lodge, all furnishings very good quality, very spacious, wonderful kitchen, beds really comfortable, lovely plush towels and bath robes and wonderful pillows. Spotlessly clean and so warm too! Even had a little room off the lounge which I...

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1Thank coupleMiddx
CheddarWoods, Guest Relations Manager at Cheddar Woods Resort & Spa, responded to this review

Thank you for you review. We're pleased that the whole family found your Lodge to be as comfortable as we would hope and enjoyed using the facilities in the club house and exploring the local area. Please accept our apologies for any inconvenience caused by the steam room being out of action during your stay - unfortunately we are waiting...

Whitstable, United Kingdom
Reviewed 1 week ago

We were looking for a nice quality lodge with good facilities and excellent location. We found all this at Cheddar Woods Resort and Spa. The accommodation was immaculate, good quality, furniture smart, beds were comfortable and heating splendid. The park itself was clean, nicely landscaped and the facilities excellent. The Spa was magnificent, but you must pre-book before arrival or...

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Helpful?
1Thank LifewithWesley
CheddarWoods, Guest Relations Manager at Cheddar Woods Resort & Spa, responded to this review

Thank you for your wonderful review following your stay with us here at Cheddar Woods. We're delighted to hear how much you enjoyed your visit, both whilst relaxing using the facilities or in your Lodge and making the most of our beautiful countryside location. We will look forward to seeing you again soon.

Reviewed 1 week ago via mobile

On arrival we were welcomed by very helpful staff and given a glass of bubbly. We booked some activities for the kids and went to our lodge. We stayed in an Axminster premium lodge. On first glance it looked very modern and well kept but after a few hours we noticed it was a bit shabby. The wallpaper was peeling...

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Helpful?
1Thank Kirsty F
CheddarWoods, Guest Relations Manager at Cheddar Woods Resort & Spa, responded to this review

Thank you for taking to time to leave your review. I'm so sorry to hear that you noticed a few general maintenance issues in your Lodge and we will endeavour to attend to these as soon as possible. However, I'm glad to hear that this did not detract from your time with us and that you especially enjoyed relaxing in...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
Nestled in the beautiful Mendip Hills, Cheddar Woods is the perfect place to relax and unwind. Breath taking scenery awaits you at our state of the art park - brand new for Summer 2013. Cheddar Woods is the ideal location for family holidays. Set in an area of Outstanding Natural Beauty, our fabulous park boasts beautifully furnished lodges both to purchase and to book for holidays. ... more   less 

Additional Information about Cheddar Woods Resort & Spa

Address: Axbridge Road, Cheddar BS27 3DB, England (Formerly Cheddar Woods Holiday Home Park)
Region: United Kingdom > England > Somerset > Cheddar
Price Range: ₹ 3,084 - ₹ 14,613 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cheddar Woods Resort & Spa 5*
Number of rooms: 400
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Also Known As:
Broadway House Holiday Park Hotel Cheddar
Cheddar Woods Resort & Spa Somerset
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Questions & Answers

Here's what travellers have asked, with answers from Cheddar Woods Resort & Spa staff and other travellers.
58 questions
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over a year ago
SOMERSET ENGLAND
2 months ago

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Questions? Get answers from Cheddar Woods Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cannot comment as we hired a lodge which was fantastic.”
 of 5 bubbles SharonP460, 18 Feb 2017 | Read review
“Pre-book Spa”
  • View from above the lodge park, look closely you can see the lodges
 of 5 bubbles LifewithWesley, 14 Feb 2017 | Read review
“Lodges on the left as you enter, are quieter, away from the road noise”
 of 5 bubbles HelmarkCardiff, 11 Feb 2017 | Read review
“Ask for site plan to aid choosing your lodge number. Try to opt for the front facing south west to enjoy the sunsets.”
  • Kitchen area
 of 5 bubbles Pinkperil59, 5 Feb 2017 | Read review
“you will be delighted with any of the lodges as they are all great,”
 of 5 bubbles c0dalmighty, 21 Jan 2017 | Read review
5 of 5