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We travelled as a family group (3 generations) to Bath for a very special birthday celebration. After reading mixed reviews about the hotel I was a bit unsure what to expect.
We were overwhelmed with the amazingly cheerful, kind, patient, helpful staff. Nothing was too...More
We stayed here for a 2 night break, the room was lovely (room 303 overlooking the garden) it was tastefully decorated, the shower was powerful and hot, we had all the amenities we needed for our break, we phoned reception and fresh milk was delivered...More
Have just come back from a brilliant 5 night stay here. Having read some previous reviews we were concerned about what it was going to be like but can safely say we would return. The hotel is beautifully refurbished throughout and a stunning building.
Having stayed for 2 nights and expecting good things from a Country Living hotel we were disappointed with certain aspects. The quality of our evening meal was well below standard. I can only describe it as mediocre pub food and overpriced. Also the cooked breakfast...More
This was a lovely hotel, and as it had just opened was decorated very nicely and was very clean. The staff were very polite and 1st impressions were great.
When you looked a bit deeper, we were unable to open the window in our room,...More
Thank Vickie H
Management response:Responded 4 days ago
Hi there, thank you so much for this review, it's great to see that you appreciated the new décor and the friendliness of the team. I am so sorry about the room not being serviced and the team not auctioning this quickly. We have already...More