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Francis Hotel Bath - MGallery by Sofitel

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#13 of 33 Hotels in Bath
Certificate of Excellence
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Francis Hotel Bath - MGallery by Sofitel
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1,958 Reviews from our TripAdvisor Community

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There are newer reviews for Francis Hotel Bath - MGallery by Sofitel
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Showing 1,889: English reviews
Reviewed 4 June 2016 via mobile

My friend and I stayed here over the late May bank holiday and the hotel itself is lovely. Great location, comfy beds, nice decor and clean. My only grumble is that it was my 40th birthday and my husband phoned in advance and asked for a bottle of champagne to be put in the room. This was done, in an...

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Helpful?
Thank Emma H
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Emma H Thank you for sending in a review following your break to celebrate your ‘significant’ birthday. I am delighted that you liked the hotel. I am, however, extremely sorry indeed that you felt that we were trying to take the credit for the champagne that your husband had generously bought for you to enjoy with your friend. This...

Swindon, United Kingdom
Reviewed 31 May 2016

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Thank jeffsN3891WN
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Meppershall, United Kingdom
Reviewed 31 May 2016

Stayed here last weekend, great location, nice decor. Concierge excellent, especially the extremely tall guy, wished I had got his name, he was a credit to the hotel. Front of house staff polite, but do not have a clue where rooms are located. Which surely is a must, when you are allocating rooms, according to requests. We booked a superior...

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Helpful?
Thank TRAVELLOTS42
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear TRAVELLOTS42 Thank you for sending in a review following your stay with us. It is always beneficial to receive both positive and constructive feedback. Andrew (the tall Concierge) is delighted to have been mentioned in your review. All the Superior rooms with sofa beds are located on the wing of the hotel and not overlooking The Square; these rooms...

Adelaide, Australia
Reviewed 30 May 2016 via mobile

Great little hotel in the centre of Bath - easy with family and friends of all ages.;) lots of English character very comfortable couldn't ask for more - easy parking too! Located right on queens square near Jane Austen museum and walking distance to baths etc...

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Helpful?
Thank Amanda K
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Amanda K It is great to see that you have enjoyed your stay with us on your recent trip to Bath. Thank you for sending in a review and we hope it won’t be long before your next visit. Kind regards Mads Nielsen

Camberley, United Kingdom
Reviewed 29 May 2016

My husband and I spent last night in the Francis Hotel, which is in a superb location. Close to everything you want in Bath which is a gorgeous city, so beautiful. It was our wedding anniversary and we wanted a special room in a special place. The hotel reception staff were excellent so helpful and professional. The decor is gorgeous,...

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2Thank 595gaynorv
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear 595gaynorv Thank you for sending in a review following your celebratory stay with us. I am delighted that you found the Reception team to be professional and you liked the hotel; I hope you managed to see all that you wanted to in the city. I am very sorry indeed, however, that you were kept awake by a noisy...

Draycott, United Kingdom
Reviewed 26 May 2016

The Francis is a great hotel. The rooms are very good and the food top class. Our party of 37 (mainly Americans) were very satisfied. Well sited for sightseeing and a short stroll into the shopping areas of Bath.

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Thank maxdecatt
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear maxdecatt Thank you for sending in your feedback; we do appreciate you taking the time and we are delighted you enjoyed your stay with us. I hope you had a good time on your trip to the UK. Kind regards Mads Nielsen

London, United Kingdom
Reviewed 26 May 2016

Stayed here for a quiet weekend away. The room was very nice appointed, but it was a LONG way away from reception, winding through several knocked-through buildings and then back in on itself before you actually reached it. We got lost more than a few times. The view was uninspiring - the nearby car park - and it felt a...

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Helpful?
Thank Victoria H
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Victoria H Thank you for sending in a review following your recent stay with us. I am pleased that you liked your room although disappointed that you were unhappy with its location. If a guest requests a quiet room these are the rooms that we generally allocated as they are not overlooking the Square, which is a main road....

UK
Reviewed 24 May 2016

When you read that this hotel is created from seven townhouses knocked together in Victorian times, you might think it is a bit of a bodge job. But nothing could be further from the truth and the hotel is luxurious, elegant and each room is individualised and named. They have even made a feature out of the separate houses they...

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Thank allliemk
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear KJJLMF We are delighted that you had a great stay in Bath; thank you for sending in a review. I hope we have the pleasure of welcoming you back to The Francis on your next trip to Bath. Kind regards Mads Nielsen

Horgen
Reviewed 24 May 2016

We stayed 3 days in Bath an used this very central hotel as a base for walks around Bath and excursions (to Stonehenge, Wells etc). The room was very spacious we had all we needed. With its very special decoration this hotel clearly demonstrates its interesting history. Helpful and friendly staff and a very competent concierge.

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Helpful?
Thank KJJLMF
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear KJJLMF We are delighted that you had a great stay in Bath; thank you for sending in a review. I hope we have the pleasure of welcoming you back to The Francis on your next trip to Bath. Kind regards Mads Nielsen

Manchester, United Kingdom
Reviewed 21 May 2016

We stayed at the Francis for three nights and thoroughly enjoyed the experience. We had a "feature" room which had been very tastefully decorated and furnished. This elegance was reflected throughout the property, which adds to the enjoyment of such a picturesque city. Service was excellent throughout our stay. We were on a B&B rate, and the breakfast was better...

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Thank Pomonan
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Pomonan It is great to see that we exceeded your expectations and we do hope that you will return to The Francis some time soon. Kind regards Mads Nielsen

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
In the heart of the historic city of Bath, this historic Regency style 4 star townhouse hotel, a member of the MGallery collection boasts 98 individually designed bedrooms, many with four poster beds and views over the city. Our stylish bar and lounge offers a haven of tranquility after a day exploring the many attractions of this world heritage city. Enjoy dining in Brasserie Blanc which adjoins the hotel. ... more   less 

Additional Information about Francis Hotel Bath - MGallery by Sofitel

Address: Queen Square, Bath BA1 2HH, England
Region: United Kingdom > England > Somerset > Bath
Price Range: ₹ 7,873 - ₹ 22,494 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Francis Hotel Bath - MGallery by Sofitel 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
Accor Francis Bath
Bath Francis Hotel
Mercure Bath
Francis Hotel Bath
Hotel Style:
#9 Luxury Hotel in Bath
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Questions & Answers

Here's what travellers have asked, with answers from Francis Hotel Bath - MGallery by Sofitel staff and other travellers.
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over a year ago
Hong Kong, China
1 month ago
Hungerford, United Kingdom

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Questions? Get answers from Francis Hotel Bath - MGallery by Sofitel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you book a room in the 10-19 range - bring winter clothing”
 of 5 bubbles mark11111, 6 Dec 2016 | Read review
“Avoid standard room unless on a budget”
 of 5 bubbles roggilwyborn, 3 Dec 2016 | Read review
“Choose a different hotel”
 of 5 bubbles PeterD808, 20 Nov 2016 | Read review
“Suggest you check over room thoroughly before acceptance.”
 of 5 bubbles lirvalocin, 20 Nov 2016 | Read review
“Rooms at the front have nice view but of the square, but rear rooms probably quieter.”
 of 5 bubbles BenS297, 13 Nov 2016 | Read review
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