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Francis Hotel Bath - MGallery by Sofitel

2,364 reviews
#17 of 34 Hotels in Bath
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Traveller (624)
Room & Suite (203)
Dining (38)
Overview
  • Excellent54%
  • Very good32%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“brasserie blanc”(128 reviews)
“feature room”(97 reviews)
“queen square”(68 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
4.0 Star Hotel
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Rooms
4 Feb5 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,364)Write a Review
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All reviewsbrasserie blancfeature roomqueen squarecar parklovely hotelsuperior roomafternoon teaclassic roomcentral locationnespresso machineper nightbed was very comfortablethird floorwalk in showerroyal crescentwithin easy walking distancemain attractions
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11 - 15 of 2,268 reviews
Reviewed 6 days ago via mobile

Just returned from an overnight stay with friends on a Secret Escapes deal. Extremely good value for B&B and a nice bottle of wine in the room. Our room was lovely (23) with huge comfortable bed, large sofa and excellent bathroom with a rain shower...More

Thank jane53England
Response from FrancisHotelBath, Manager at Francis Hotel Bath - MGallery by SofitelResponded 3 days ago

Dear jane53England Thank you for sharing your thoughts regarding your recent stay at The Francis. I'm delighted that you had a comfortable nights sleep (despite the storm!) and you found our location handy for Bath's many attractions. I have to agree, The Secret Escapes deal...More

Reviewed 1 week ago

We really enjoyed our few days at the Francis hotel. It is a lovely Georgian period building, with the high ceilings, period artwork, and sash windows, but all the features and fittings you would expect from a modern hotel.The staff were all very courteous, and...More

Thank richwritereviews
Response from FrancisHotelBath, Manager at Francis Hotel Bath - MGallery by SofitelResponded 3 days ago

Dear richwriterreviews Thank you so much for posting a TripAdvisor review following your recent trip to Bath. I'm really pleased you enjoyed your visit and you found everything to your satisfaction. With so much to see and do in the city, I hope it won't...More

Reviewed 2 weeks ago

This is not the cheapest hotel in bath but it is probably the classiest.. Like most MGALLERY hotels the service is first rate. With very few children staying (I think we had the only baby guest!) you might think this is not a family friendly...More

1  Thank JulianofNorwich
Response from FrancisHotelBath, Manager at Francis Hotel Bath - MGallery by SofitelResponded 1 week ago

Dear JulianofNorwich Thank you so much for posting your lovely Trip Advisor review! I'm really pleased that you enjoyed your visit and everything went smoothly. At the Francis we pride ourselves on providing top class service whether you are a seasoned traveller or spending your...More

Reviewed 2 weeks ago

Booked via Secret Escapes so v good value, easily located, parking is at the rear and not easy to find but if you stop at the front in the square then someone from reception will drive the car around and park - a good service,...More

1  Thank j w
Response from FrancisHotelBath, Manager at Francis Hotel Bath - MGallery by SofitelResponded 2 weeks ago

Dear j w Thank you for letting us know how things went during your recent stay with us. Whilst I was delighted to read of your check-in experience, I share your disappointment with regard to your encounter at breakfast. I've passed your comments on to...More

Reviewed 2 weeks ago via mobile

A very well located hotel with onsite parking and walking distance to the shops and bars. The room was great, staff were very attentive and breakfast in Brassiere Blanc in the morning was very nice. Highly recommend for a mini break in this great city.More

Thank SpencerHanlon
Response from FrancisHotelBath, Manager at Francis Hotel Bath - MGallery by SofitelResponded 2 weeks ago

Dear SpencerHanlon. Thank you very much for taking the time to share your thoughts following your recent trip to Bath. I'm glad you enjoyed your time with us and that our staff served you well. I couldn't agree more!, The Francis is an ideal base...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Business Centre with Internet Access
Conference Facilities
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
US$ 131 - US$ 292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Bath
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 131 - US$ 292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Bath
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (624)
Room & Suite (203)
Dining (38)
Hotel & Grounds (412)
Bathroom (71)
Business Centre & Event Rooms (2)
Questions & Answers
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John C
19 December 2017|
AnswerShow all 4 answers
Response from Susan C | Reviewed this property |
There is a square facing the hotel and large public car park on the far side of the square. You will need to go left and then first right. Don’t know the cost sorry. To be honest I’ve never failed to be able to park at... More
0
Votes
Zilh3645
19 November 2017|
AnswerShow all 4 answers
Response from Susan C | Reviewed this property |
I didn’t see any pets in the hotel. It didn’t seem to me to be somewhere to take a pet. I’m not sure I would take my dog to Bath as a destination though. Not much scope for them to come with you into anywhere in town
0
Votes
jackie p
20 August 2017|
AnswerShow all 2 answers
Response from Tandore | Reviewed this property |
I don't know the answer, sorry. We came by train and took a cab to the hotel because w had luggage. The city is walking-friendly and the hotel is very convenient to sites.
0
Votes
Room Tips
"Ask for a room in the back of the hotel"
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"Save money by parking in Charlotte Street car park nearby"
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"Third floor views were great"
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"The superior rooms are in my opinion worth the extra money."
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