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Francis Hotel Bath - MGallery by Sofitel

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#14 of 34 Hotels in Bath
Certificate of Excellence
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Francis Hotel Bath - MGallery by Sofitel
Francis Hotel Bath - MGallery by Sofitel
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2,079 Reviews from our TripAdvisor Community

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Showing 2,003: English reviews
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London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Nice hotel in a peaceful square in central bath. We were given a free upgrade which was nice; the room and bed were both very comfortable. Used the bar which was also very pleasant for a pre dinner drink. Would have given five stars, except the drinks options in the room were limited to 3 nespresso capsules (no tea and...

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Helpful?
Thank tintinfan2013
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear tintinfan2013 Thank you for posting your thoughts following your recent stay with us. Your personal recommendation is most welcome!. I'm sorry that no tea was left in your room. I've spoken to our head housekeeper who also wishes to pass on her apologies. Although 3 nespresso capsules may seem small to some coffee lovers, these can be complementary refreshed...

Blackpool, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 February 2017 via mobile

I booked myself and my husband in for his birthday when we arrived we were greated at the door where a lovely gentleman came out helped us in with our luggage when we went up to the reception again really nice greating and very helpful asking us what our plans was while staying there and giving us leaflets with info...

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Helpful?
2Thank Tracy K
About Hotel's Favourite Review
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Guest It is great to see that you chose to stay with us on your birthday trip to Bath and even better to see that you have had such a good time. We look forward to welcoming you back on your return visit. Kind regards Mads Nielsen

Greater London, United Kingdom
Reviewed 3 days ago NEW

We stayed in this lovely hotel, recommend by a friend, for my birthday 😊 Lovely small room nicely decorated! Staff were friendly especially the barman who made some excellent cocktails. Thank you very much for a memorable stay.

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Helpful?
Thank Popsicle69
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Popsicle69 Thank you for submitting your lovely review! I'm really pleased we helped make your birthday a memorable one. Our staff and barman wish to add their thanks too. Maybe we'll see you next year! Mads Nielsen.

Haywards Heath, United Kingdom
Reviewed 5 days ago NEWvia mobile

Lovely hotel perfectly located. Came for a weekend away. For not style & colours. Friendly staff. Love the bathroom. Didn't eat at the hotel so can't comment. Would highly recommend and definitely return.

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Helpful?
Thank LP29
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear LP29 Thank you for the fantastic review! I'm really pleased that you enjoyed your visit with us. We are pretty funky aren't we! Thank you too for your kind words about the staff and your recommendation is most welcome. See you next time. Mads Nielsen

New York City, New York
Reviewed 6 days ago NEW

Excellent location, beds, refurbished bathroom, bottled water, ironing board and many comforts. Staff were friendly and efficient. However the room was gloomy with very dark decor and little lighting.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank brendacD1413BC
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear brendacD1413BC Thank you for your wonderful feedback regarding your recent stay with us. I couldn't agree more, The Francis is ideally located for a visit to historic Bath. Just a few minutes walk from all the museums, shops and visitor attractions, there's something for everyone!. I'm glad you found your room comfortable, with all the features you would expect...

Halifax
Reviewed 6 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank noggin07
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

San Jose, California
Reviewed 1 week ago via mobile

We only stayed there one night but it was a memorable one. They provided warm and excellent service and the dinner we had was excellent. Because of my sometimes unpredictable food allergies, they made it a special point to talk to me about what I might have a problem with. That was so appreciated. Martin at the front desk was...

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Helpful?
Thank Tommy L
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Tommy L Thank you for the lovely review. I'm glad we were able to create some happy memories for you and your group. Thank you too for the special mention of Martin on the front desk. I know he was delighted to read your kind words. We hope to welcome you back one day! Mads Nielsen

Reviewed 1 week ago

Very stylish hotel. The room was decorated to a high standard and the staff were extremely helpful. Great breakfast with all sorts to choose from. Would definitely recommend to others. Ideally located right in the centre of Bath within walking distance to all restaurants and attractions.

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Helpful?
Thank James B
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear James B Thank you very much for this delightful review. I'll take pleasure in passing your kind comments to the team. Hope to see you again soon! Mads Nielsen

Reviewed 1 week ago via mobile

Lovely hotel very quirky decor. On arrival staff were exceptionally helpful making sure we had everything we needed and offering to make bookings for us. The rooms are clean and well kept with their own little coffee machines. Only had breakfast in the restaurant but was very happy with the service and food. Overall it's a pleasant hotel in a...

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Helpful?
Thank Kashmir G
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Kashmir G Thank you for posting this marvelous review! I couldn't agree more. The Francis is the perfect location for exploring historic Bath, with so much to see and do. I was especially pleased with the level of service you encountered during your visit. I shall pass on your kind comments to the team. Thank you too for the...

Pangbourne, United Kingdom
Reviewed 1 week ago

Politest & most helpful staff throughout the stay. Hotel is well decorated. Breakfast in Brasserie Blanc a little expensive, but very good quality. Room clean and beautifully fitted out. Bar could do with a few more staff, but overall no complaints.

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Helpful?
Thank Fuss1er
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Fuss1er Thank you for taking the time in passing on your feedback following your recent stay. It's an honour that you consider us your 1st choice in Bath. We hope to welcome you back in the near future so we may impress you again! Mads Nielsen

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
In the heart of the historic city of Bath, this historic Regency style 4 star townhouse hotel, a member of the MGallery collection boasts 98 individually designed bedrooms, many with four poster beds and views over the city. Our stylish bar and lounge offers a haven of tranquility after a day exploring the many attractions of this world heritage city. Enjoy dining in Brasserie Blanc which adjoins the hotel. ... more   less 

Additional Information about Francis Hotel Bath - MGallery by Sofitel

Address: Queen Square, Bath BA1 2HH, England
Region: United Kingdom > England > Somerset > Bath
Price Range: ₹ 9,630 - ₹ 21,462 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Francis Hotel Bath - MGallery by Sofitel 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
Accor Francis Bath
Mercure Bath
Bath Francis Hotel
Francis Hotel Bath
Hotel Style:
#10 Luxury Hotel in Bath
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Questions & Answers

Here's what travellers have asked, with answers from Francis Hotel Bath - MGallery by Sofitel staff and other travellers.
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Questions? Get answers from Francis Hotel Bath - MGallery by Sofitel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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