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Francis Hotel Bath - MGallery by Sofitel

2,389 reviews
#17 of 34 Hotels in Bath
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Traveller (638)
Room & Suite (276)
Dining (38)
Overview
  • Excellent54%
  • Very good32%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“brasserie blanc”(133 reviews)
“feature room”(98 reviews)
“queen square”(69 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from Francis Hotel Bath - MGallery by Sofitel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,389)Write a Review
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All reviewsbrasserie blancfeature roomqueen squarecar parklovely hotelafternoon teasuperior roomclassic roomcentral locationnespresso machineper nightbed was very comfortablethird floorwalk in showerroyal crescentwithin easy walking distancemain attractions
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1 - 5 of 2,292 reviews
Reviewed yesterday via mobile

Gorgeous hotel in the heart of Bath. Great car park at the rear of the hotel, once we had parked there was no need to use the car for the rest of our stay as everything is in walking distance. Great location to bars, restaurants...More

Thank Mandybusby30
Hotel's Favourite
Reviewed 10 January 2018

We loved this hotel!! The room was clean, spacious and comfortable. Our room was located on the back of the hotel, so there was no noise. The bed was comfy and the bathroom was new and updated. The staff were courteous and accommodating. The breakfasts...More

3  Thank Doris D
Response from FrancisHotelBath, Manager at Francis Hotel Bath - MGallery by SofitelResponded 16 January 2018

Dear Doris D Thank you very much for taking the time to provide feedback following your recent stay at The Francis Hotel. I'm delighted that you enjoyed your trip to Bath and that you found the Hotel's location to your satisfaction. It was also a...More

Reviewed yesterday

We stayed here last weekend for two nights and had a lovely time in bath. The hotel was very close to everything and was a short walk from the train station. A couple of minor complaints, the bathroom was very small with everything tightly packed...More

Thank EmilyR92
Reviewed 2 days ago via mobile

The Francis is a hidden tranquil gem in the centre of Bath for a quiet Saturday afternoon tea or glass of chilled champagne - fabulous, attentive service with excellent choice of teas, coffee, champagne, wines, etc. The afternoon tea & bar snacks menu should suit...More

Thank Zoe S
Reviewed 6 days ago via mobile

Our second visit to the Francis Hotel. We received excellent customer service from the staff and the rooms are well presented and very clean. We highly recommend the hotel! Also, the hotel is in a great location, near to many cafes and restaurants.More

Thank Tim A
Response from FrancisHotelBath, Manager at Francis Hotel Bath - MGallery by SofitelResponded 3 days ago

Dear Tim A Thank you very much for re-visiting us recently. I was delighted to read of your feelings toward the hotel's cleanliness, facilities and of course the customer service you experienced during your stay. Thank you so much for your personal recommendation. We hope...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Business Centre with Internet Access
Conference Facilities
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
US$ 136 - US$ 325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Bath
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 136 - US$ 325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Bath
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (638)
Room & Suite (276)
Dining (38)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
John C
19 December 2017|
AnswerShow all 5 answers
Response from jackiea923 | Reviewed this property |
Sorry about the delay only just seen your question. If the car park is full there is Charlotte Street not too far away, the charge during the day is about £8.00 to £10 for all day. I think they may do an evening charge but... More
0
Votes
Zilh3645
19 November 2017|
AnswerShow all 4 answers
Response from Susan C | Reviewed this property |
I didn’t see any pets in the hotel. It didn’t seem to me to be somewhere to take a pet. I’m not sure I would take my dog to Bath as a destination though. Not much scope for them to come with you into anywhere in town
0
Votes
jackie p
20 August 2017|
AnswerShow all 2 answers
Response from Tandore | Reviewed this property |
I don't know the answer, sorry. We came by train and took a cab to the hotel because w had luggage. The city is walking-friendly and the hotel is very convenient to sites.
0
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Room Tips
"ask for a room facing the square- its great for people watching!"
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"2nd floor was lovely."
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"We chose a Luxury suite and the extra space was very appreciated."
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"higher rooms have less road noise"
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