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Hilton Bath City

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Hilton Bath City
Hilton Bath City
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2,569 Reviews from our TripAdvisor Community

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Showing 2,471: English reviews
Ubud, Indonesia
Reviewed yesterday NEWvia mobile

On arrival at the Hilton after booking into our room we discovered that the air conditioning was not working in that section of the building, now I would have thought that they wouldn't put you in there in the first place. We were offered a heater, but after declining the heater, we were upgraded to another room. Which was definitely...

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Helpful?
Thank Treeangel5
Cardiff, United Kingdom
Reviewed 2 days ago NEW

Stayed here for 1 night whilst on a trip to bath, a very conveniently located hotel offering standard Hilton rooms for the night with breakfast in the price. It’s got paid car parking so if you’re spending the following day out and about its perfect. Rooms are of Hilton standard and what you would expect, staffs on reception are very...

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Thank Nathaniel-Richards
Sandwich, United Kingdom
Reviewed 5 days ago NEW

I stayed here due to working locally and took advantage of the corporate rate. This is a hotel of two halves in terms of a review. The plus points: Grate front desk and restaurant team - it is a Hilton so expect nothing different. Nice touch was that the team knew my name within two weeks of visiting. The not...

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Helpful?
1Thank Alisdaire
Cardiff, United Kingdom
Reviewed 6 days ago NEW

On arrival the staff were very friendly and helpful, unfortunately, our room was on the small side, as my shins can testify with the bruises, after knocking them on the edge of the bed on more than one occasion! the mattress was too small for the bed and was rock hard and very uncomfortable. Air con complimented the room, however,...

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1Thank Neil J
West Sussex
Reviewed 1 week ago

We stayed here on a Spa break just after the New Year celebrations for some relaxation. . The hotel didn't disappoint, great location, easy parking (car park next to the hotel), helpful staff, quiet lovely large room and clean throughout. Use of nearby Thermea Spa was a real treat. Restaurant was good but empty, so lacked a little atmosphere (probably...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Karl S
HiltonBathCity, General Manager at Hilton Bath City, responded to this review

Dear Karl S, Thank you for writing a response on Tripadvisor regarding your stay at the hotel and for giving us a 4 star review! I am thrilled to see that you enjoyed the room and the convenient car park. I am also pleased you found the staff to be helpful and enjoyed the central location of the hotel. We...

Merthyr Tydfil, United Kingdom
Reviewed 2 weeks ago via mobile

My daughter booked an overnight stay here with a view to shopping and sightseeing. We arrived at 12.00 to check if we could leave our bags till check in at 3.00 pm. The friendly staff member on desk said she would have a look just in case room was ready and it was therefore allowing us to check in early...

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Helpful?
1Thank MaddieF1993
HiltonBathCity, General Manager at Hilton Bath City, responded to this review

Dear MaddieF1993, Thank you for writing a response on Tripadvisor regarding your stay at the hotel and for giving us a 5 star review! I am thrilled to see that you enjoyed the quiet and clean room and that you were able to check in to the hotel early. I am pleased you found the service to be excellent and...

London
Reviewed 2 weeks ago

This hotel with its city centre location and its convenient car park adjacent to the property can do better. I was given an upgrade on check in which was gratefully received but was given the wrong key card and had to traipsed backwards and forwards to get the correct one. If one word could be used to describe the room..it...

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Thank vbm6
Torquay, United Kingdom
Reviewed 2 weeks ago

While this hotel is in a wonderful location for the city centre that's all I can be positive about. Our booking was incorrect, our room wasn't ready, we were given a door entry card to our room when we went in someone was already in it!! We then had to wait a further hour until they could find us a...

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Helpful?
Thank Jane G
HiltonBathCity, General Manager at Hilton Bath City, responded to this review

Dear Jane G, Thank you for taking the time to complete a review of the Hilton Bath City on Tripadvisor and for your feedback. I apologise that there were issues with your booking, the room was not ready and there was someone in the room you were assigned. I also apologise that the shower was not clean. I have since...

Dover, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed here from the 30th of December until 2nd of January for a New Year break. We had a really good room looking out onto the Avon, nice and comfortable but the hotel seems to now no longer supply biscuits in the tea tray. Breakfasts are excellent, good quality bacon and sausage and also crumpets were available.For our gala...

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Helpful?
Thank Paul N
HiltonBathCity, General Manager at Hilton Bath City, responded to this review

Dear Paul N, Thank you for writing a response on Tripadvisor regarding your stay at the hotel, for your 4 star review and for your feedback. I am thrilled to see that you enjoyed the room, staff and the breakfast that the hotel has on offer. I am also glad to hear that you enjoyed the dinner and the entertainment...

Grantham, United Kingdom
Reviewed 2 weeks ago

Room very small. No hot water one morning. Breakfast cold. Came back one evening for a coffee and told could only have black coffee because machine was broken.? Whilst hotel was very clean and warm the staff whilst being very friendly were not efficient and communication was poor when trying to sort out problems.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Robert H
HiltonBathCity, General Manager at Hilton Bath City, responded to this review

Dear Robert H, Thank you for taking the time to complete a review of the Hilton Bath City on Tripadvisor and for your feedback. I apologise that you felt the communication in the hotel is poor. I have since passed your comments onto the Manager's of the hotel so that the appropriate action can take place and re-training issued where...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Comfortable 173 bedroom hotel with an excellent city centre location, located 10 minutes from the railway station and close to Bath Rugby Ground. Beautiful views from our Restaurant of Pulteney Bridge, overlooking the River Avon. Please kindly note the hotel does not own a car park. Parking is available in the local vicinity and there are 3 Park & Ride options, please speak with our Reception Team for details. Facilities available in the hotel are gym, meeting rooms, restaurant, room service, lounge and bar area. ... more   less 

Additional Information about Hilton Bath City

Address: Walcot Street, Bath BA1 5BJ, England
Region: United Kingdom > England > Somerset > Bath
Price Range: ₹ 7,851 - ₹ 17,410 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Bath City 3.5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Hilton Bath City Hotel Bath
Bath Hilton Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Bath City staff and other travellers.
13 questions
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East Sussex, United Kingdom
wisconsin
5 months ago
5 months ago
Glasgow, United Kingdom

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Questions? Get answers from Hilton Bath City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay at the back of the hotel but do not pay the surcharge”
 of 5 bubbles Alisdaire, 17 Jan 2017 | Read review
“Definitely choose a river view room.”
 of 5 bubbles vbm6, 8 Jan 2017 | Read review
“The room size is really small. Service at reception desk was not up to expectation.”
 of 5 bubbles lianfey, 6 Jan 2017 | Read review
“Rooms on the East side have a better view”
 of 5 bubbles Green-David-Green, 4 Jan 2017 | Read review
“Book ahead, and ask questions !”
 of 5 bubbles jbutler47, 1 Jan 2017 | Read review
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