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Macdonald Bath Spa Hotel

4,695 reviews
#22 of 34 Hotels in Bath
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Traveller (967)
Room & Suite (414)
Dining (65)
Overview
  • Excellent44%
  • Very good28%
  • Average16%
  • Poor8%
  • Terrible4%
Travellers talk about
“ice room”(122 reviews)
“imperial suite”(88 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,695)Write a Review
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4,652 results
Traveller rating
1,986
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774
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1,986
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774
376
203
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1 - 5 of 4,652 reviews
Reviewed yesterday via mobile

Beautiful hotel in a great location, but let down by the service. At a 5* hotel you expect 5* service. Rooms aren’t available until 3:30pm. Which I think is far too late. The room itself was beautiful. Comfortable bed and very clean. However, our room...More

2  Thank Fiona A
Reviewed 2 days ago

Arrived, first room very close to kitchen extractor fans, ill fitting windows didn’t help disguise the noise. Offered another room, but heating didn’t work, so offered some portable heaters, really? Third room ok, but decor tired, needed decoration, and mattress worn out. Unable to book...More

3  Thank rickyrickrick
Reviewed 2 days ago via mobile

Unfortunately although this a beautiful looking hotel and in a great location the quality of the Service is very poor. Check in was at 3.30pm which is fairly late in the first place but were told that the room was not ready and would be...More

2  Thank ALewis2013
Response from Federico A, General Manager at Macdonald Bath Spa HotelResponded yesterday

Dear ALewis2013 I was saddened to read your review and I do apologise for the shortfalls in service received on this occasion. These issues will be addressed immediately with my Heads of Department so that we are able to put immediate action into place. My...More

Reviewed 2 days ago via mobile

Stayed here for work in the local area. Great facilities with gym being recently re done and the outside heated pool epic on a star lit night. The dining room is absolutely massive and it’s ceiling is so high. Good parking for a Bath hotel....More

Thank Jonathan J
Response from Federico A, General Manager at Macdonald Bath Spa HotelResponded yesterday

Dear Jonathan J Thank you for your very positive review about us here at Macdonald Bath Spa Hotel. Many of the features here at the hotel are magnificent! I am happy to read that we are your first choice when staying in Bath. See you...More

Reviewed 2 days ago via mobile

On arrival at the (5*) Macdonald Hotel and Spa, we were informed that our room was “still dirty” and were offered a ‘twin room’ instead of the ‘executive double room with a view’ that I had already paid for, however, as it was 14:15 and...More

4  Thank Hannah T
Response from Federico A, General Manager at Macdonald Bath Spa HotelResponded yesterday

Dear Hannah T Thank you for your most recent review here on TripAdvisor. Please may you contact me directly here at the hotel so that I may speak to you personally. Thank you. Yours sincerely Federico Aresti General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 161 - US$ 475 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Bath
#5 Spa Hotel in Bath
#8 Romantic Hotel in Bath
#15 Luxury Hotel in Bath
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 161 - US$ 475 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Bath
#5 Spa Hotel in Bath
#8 Romantic Hotel in Bath
#15 Luxury Hotel in Bath
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (967)
Room & Suite (414)
Dining (65)
Pool & Beach (9)
Amenities (32)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Lewis4Cherie
15 February 2018|
AnswerShow all 6 answers
Response from cintybell | Reviewed this property |
Yes, we arrived at 2pm for 4pm check in and used the spa.
1
Vote
Lewis4Cherie
19 January 2018|
AnswerShow all 3 answers
Response from djs_godfather | Reviewed this property |
We were in the spa early, sure it was 8am,, as went in before Breakfast. pretty sure it was 9pm or so in the evening. Hope that helps.
1
Vote
akhullar17
1 January 2018|
AnswerShow all 7 answers
Response from graychris87 | Reviewed this property |
Yes, included in your stay.
2
Votes
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Room Tips
"Go somewhere else"
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"Upper floor, away from lifts!"
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"Go somewhere else"
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"Front rooms on higher floors !"
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