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The Vaults

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66 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Liverpool, United Kingdom
Reviewed 4 weeks ago via mobile

After reading some of the reviews I decided to stay, don't make the same mistake it is disgusting! We arrived and immediately noticed the lack of loo roll and toilet was dirty. I thought I would just clean it and found the brush covered in excrement. Not nice but we would not have found anywhere else. After returning from a...

2Thank John P
Reykjavik, Iceland
Reviewed 26 October 2016

The rooms for four of us were very comfy and clean. And no noice from pub was disturbing us. Cheap and fine. Close to shops and restaurants. Parking available behind the railway station just down the hill. Thanks.

Thank hildigunnurt
Reviewed 24 October 2016 via mobile

Plus points. Location great for Town Centre and train station. Bed linen clean, crisp and fresh. The rest...Room small, tired and tatty, up rickety, uneven, flights of stairs. Bed mattress terribly uncomfortable, dipped in the middle and lumpy. Bars on the window are a total fire hazard, could not have been opened from the inside. We would not have got...

Thank joannep04
Wolverhampton, United Kingdom
Reviewed 2 October 2016 via mobile

I stayed over for 2 nights at the vaults with family and found the room a little out dated but clean and comfortable. The only real big issue was the room we were in (room 1) was absolutely freezing cold. In fact I had to sleep in extra clothing on Saturday as i just couldn't get warm and the heating...

1Thank Chonk77
Reviewed 19 September 2016 via mobile

Very friendly staff, we were in room 8 which is lovely and big. Room very clean and tidy, table fan was provided as it was hot. Even though its above a pub there was no problem with noise at all. Very close to town. Would stay here again.

1Thank Nichola A
Reviewed 14 August 2016 via mobile

Friendly staff, excellent location to station, rooftop garden. Improvements - TLC in rooms needed, bar area needs a bit more light. Dj night(hardstyle) not for couples finishes too late at 230, need to revise the night for more success and inclusiveness . Front rooms exposed to Shrewsburys Saturday night kids Street parties at 4am! Albeit flowers still intact but it...

2Thank Lee G
Reviewed 29 July 2016

Friendly welcome and good verbal instructions like where to walk round the pub in the morning so you don't set the alarm off! Clean room with good bathroom facilities. Very comfy bed. One main warning point. My room (4) was overlooking the garden and sleep before 2.30am was IMPOSSIBLE due to the music playing downstairs in the pub. This is...

2Thank Ros H
Cardiff, United Kingdom
Reviewed 24 July 2016

Room reasonable size, clean and smelled fresh. It was a very hot day and the window was open and a fan available for our use. The bathroom was small and a little quirky in shape and design but clean and the basin had lovely waterfall tap, however it was impossible to fill the kettle from it. Someone needs to rethink...

Thank Welshlearner
Wolverhampton, United Kingdom
Reviewed 17 July 2016 via mobile

Room was a comfortable size , very clean down side was shower was a bit worn and needs replacing " even though in the end we didn't get to use it as water wouldn't warm up". Even though room is above the pub itself I was surprised to not hear much noise but was shocked when open curtains to people...

Thank Ei222
Reviewed 30 May 2016

Another bar we called in when in Shrewsbury. Good bar, good musis, good staff and a good choice of beers. Nice and local for the train station. Worth a call. Didnt realise it was a hotel too, but the bar was OK


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  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Room Service

Additional Information about The Vaults

Address: 16 Castle Gates, Shrewsbury SY1 2AB, England
Region: United Kingdom > England > Shropshire > Shrewsbury
Price Range: ₹ 3,519 - ₹ 4,535 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Vaults 2.5*
Number of rooms: 8
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Also Known As:
The Vaults Shrewsbury, Shropshire
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Questions & Answers

Here's what travellers have asked, with answers from The Vaults staff and other travellers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be aware that there is no parking but parking awailable behind the railwaystation down the road and not expensive.”
 of 5 bubbles hildigunnurt, 26 Oct 2016 | Read review
“Not room 4 on a Saturday night.”
 of 5 bubbles rosh483, 28 Jul 2016 | Read review
“if your elderly the stairs are a nightmare room 6 has broken bathroom door so can see in .”
 of 5 bubbles fionawhitfield, 23 Jul 2015 | Read review
“Twin room are on the third floor so travel light!”
 of 5 bubbles lizzy2mellow, 19 Jul 2015 | Read review
“Stay right at the top.”
 of 5 bubbles Sarah_Hornsey, 5 Jan 2015 | Read review
5 of 5
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