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Best Western Sheffield City Centre Cutlers Hotel

199 reviews
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Traveller (20)
Dining (9)
Room & Suite (8)
Overview
  • Excellent18%
  • Very good37%
  • Average28%
  • Poor11%
  • Terrible6%
Travellers talk about
“car park”(19 reviews)
“city centre”(27 reviews)
“false ceiling”(2 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
3.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (199)Write a Review
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LanguageEnglish
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All reviewscar parkcity centrefalse ceilingjohn paulbook direct with the hotelarundel gatemain shoppingfuture staysnight porterwe booked a family roombreakfast room isdecent bathroomcrucible theatrebreakfast was freshly cookedupgraded to an executivestaff were friendly and efficientgreat central location
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1 - 5 of 196 reviews
Reviewed 1 week ago via mobile

What appears to be a very pleasant high end hotel at first sight soon exposes its failings. It’s not the cheapest in town & the staff are super friendly but that doesn’t get you a good nights sleep, no for that you need a half...More

Thank ian g
Response from Natalie C, Interim Hotel Manager at Best Western Sheffield City Centre Cutlers HotelResponded 1 week ago

Dear Ian G, Thank you for your feedback, I was saddened to hear that you did not enjoy your stay with us. Firstly thank you for your kind words regarding the staff, it pleases me to see their efforts recognised. I have handed over your...More

Reviewed 1 week ago

This hotel is perfectly placed to enjoy the city centre shopping and nightlife. The rooms are modern and comfortable and the staff are lovely. Really enjoyed my stay and will definately come back again. No parking at the hotel but discounted car parking on the...More

1  Thank 600HD
Response from Natalie C, Interim Hotel Manager at Best Western Sheffield City Centre Cutlers HotelResponded 2 days ago

Dear 600HD, Thank you for your fantastic five star review. It summarises exactly the high level of guest experience we strive to deliver, and your acknowledgement is appreciated by both myself and the team. Our city centre location places us perfectly in the heart of...More

Reviewed 2 weeks ago

This is by far the best hotel I've stayed at and will continue to book future stays. The manageress and staff are courteous, warm, and pay attention to detail and go above and beyond the their everyday duties to please. The location is perfect in...More

1  Thank Tania T
Response from Natalie C, Interim Hotel Manager at Best Western Sheffield City Centre Cutlers HotelResponded 1 week ago

Dear Tania T, I cannot express how touched both myself and the whole team were to read your kind words. Your feedback highlights the whole teams continuous hard work and efforts in providing the best guest experience, and I thank you personally and on behalf...More

Reviewed 3 weeks ago via mobile

My husband and I were visiting our new grandchild and instead of staying at my daughters we thought this hotel would be ideal with the added treat of a full English breakfast on Christmas Day We were in an executive room which was somewhat disappointing....More

Thank Hyacinth_12
Response from Natalie C, Interim Hotel Manager at Best Western Sheffield City Centre Cutlers HotelResponded 2 weeks ago

Dear Hyacinth_12 I was saddened to read your feedback and can assure you that improvements will be reviewed in light of this. The guest experience is extremely important to us and I am disheartened that on this occasion it was not delivered. Your feedback regarding...More

Reviewed 4 weeks ago

We do come to Sheffield a few times a year for nostalgic reasons but this was our first stay at this hotel. Although it doesn't have it's own car park you get discounted parking for overnight stays at the Arundel Gate park directly opposite. The...More

Thank AleksHuddersfield
Response from Natalie C, Interim Hotel Manager at Best Western Sheffield City Centre Cutlers HotelResponded 2 weeks ago

Dear AleksHuddersfield Thank you for your recent review. I was delighted to hear you enjoyed your stay with us and the team would love the opportunity to welcome you back again when you are next in Sheffield. We look forward to your return and would...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Room Service
Laundry Service
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 46 - US$ 173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 46 - US$ 173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (20)
Dining (9)
Room & Suite (8)
Hotel & Grounds (20)
Bathroom (2)
Questions & Answers
Ask a question
CLAIRE B
3 November 2017|
AnswerShow all 3 answers
Response from Roger Y | Reviewed this property |
Contact the hotel and get detailed directions has the one way system in this area can be confusing. There is no vechicle access from High Street
0
Votes
Amy F
2 October 2016|
Answer
Response from Green1scotland | Reviewed this property |
Yes, less than 10 minutes
1
Vote
dhat2016
13 June 2016|
Answer
Response from MatthewMoggridge | Reviewed this property |
I'd imagine the usual time, best to ask them.
0
Votes
Room Tips
"Have stayed on various floors over several stays, all quiet and location perfect."
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"Our room 303 was excellent"
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"We only tried one on the first floor which was very good."
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"Ask for one where you can open the windows.... as there is no aircon."
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