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Certificate of Excellence
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Good location for town and the tram to get around Sheffield. Decent breakfast. We used the pull out settee as 2 single friends. Warm welcome from reception. Only downside is the Pillows could be softer for a 5 star sleep.
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank blackies11
Response from Karen C, Rooms Division Manager at Novotel Sheffield CentreResponded 2 weeks ago
Thank you so much for your feedback, we really appreciate it.
I am pleased that you enjoyed your stay and we will certainly look into offering different pillows on your next stay.
Kind Regards
Karen
Had our ball event here. The staff Amalia and Sian were really helpful throughout the whole organising process. Wide range of food selection and possible arrangement for any dietary requirements. Attentive waiters during the event. amazing services
Thank Xiao R
Response from Karen C, Rooms Division Manager at Novotel Sheffield CentreResponded 2 weeks ago
Thank you so much for your comments and feedback on your recent event.
We look forward to welcoming you back again in the future.
Kind Regards
Karen
Ridiculously overpriced for a 1980’s style travel motel. Impersonal staff, rooms need a serious upgrade, thin towels, and quite generally didn’t much enjoy spending £160 for one night. Breakfast is £11 each if pre booked but not half as good as a premier inn breakfast!...More
Thank PrettypinkBlackpool
Response from Karen C, Rooms Division Manager at Novotel Sheffield CentreResponded 2 weeks ago
Thank you for your feedback, I am disappointed that you did not enjoy your stay.
Please rest assured we strive to continuously improve our facilities.
Kind Regards
Karen
I've stayed at many Novotels in the past and was really disappointed with this one. The room was grubby with a very hard bed. Nowhere near the standard of other Novotels.
The reception staff were very friendly and helpful which is why it gets some...More
Thank LMB0716
Response from Karen C, Rooms Division Manager at Novotel Sheffield CentreResponded 3 weeks ago
Thank you for your comments about the friendly and helpful staff and I am pleased that you also enjoyed your breakfast.
Kind Regards
Karen
We chose this hotel as it was close to the station and easy to get to the University from there too. The hotel is nice and the staff are very friendly and helpful but the rooms need some work. The beds were comfy and the...More
Thank Jo C C
Response from Karen C, Rooms Division Manager at Novotel Sheffield CentreResponded 3 weeks ago
Thank you for your comments.
I will share them with the team to endeavour to improve your experience should you stay with us again in the future.
Kind Regards
Karen