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Malmaison Reading

0.8 km from Reading centre
  • Free Wifi
  • Restaurant
  • Room Service
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Apr 9 Apr 10
1 room, 2 adults, 0 children
18-20 Station Road, Reading RG1 1JX, England
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09/04/2017 10/04/2017
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    Standard Room

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    09/04/2017 10/04/2017
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    All reviews wooden bath mallard suite orient express opposite the train station superior room low lighting mini bar reading station huge bathroom dvd player four poster bed ncp car park one way system an upgrade only gripe fantastic stay brasserie rocket gwr rosie
    Reviewed 3 April 2016 via mobile

    I booked for my partners birthday. We were really exited to stay here as it looks great. First impressions weren't good. A member of staff was loudly telling the receptionist how hung over she was! The Room was OK. I paid more for a club...More

    Helpful?1
    Response from Marie W, General Manager at Malmaison Reading

    Dear HampshireVictoria_H, Firstly thank you for taking the time to write your review. I do apologise that your recent stay at our hotel failed to meet your expectations. If these is anything that myself or a member of my team can do to make up...More

    Reviewed 30 March 2016 via mobile

    Stayed for 1 night in January in the Orient Express room. The room itself was lovely. Although a little bit dark. The four poster bed was very comfortable and the giant bath in the bay window was a special treat. The only down side was...More

    Helpful?0
    Response from Marie W, General Manager at Malmaison Reading

    Dear NinaKcKrazy, Thank you for taking the time to write your review. I’m sorry to hear that you experience noise disturbance whilst staying in the Orient Express suite, whilst this room is a great suite in the hotel its location has both advantages (such as...More

    Reviewed 28 March 2016 via mobile

    I recently stayed at the Malmaison with my husband and loved it. The staff were really friendly and helpful, especially the bar staff and the two girls serving breakfast. The bed was really comfortable so we had a great sleep. Id recommend the hotel to...More

    Helpful?0
    Response from Marie W, General Manager at Malmaison Reading

    Dear Snemma R, Thank you for taking the time to write your review. I’m very pleased to read that you enjoyed your stay with us and thank you for your positive comments on the staffs’ service in the Bar and Brasserie. We look forward to...

    Reviewed 23 March 2016

    Stayed Monday night, room 120. First up, When I plugged the iron in, it sparked and caught fire. Managed to put it out. Phoned reception and they brought up a new one straight away, very matter of fact as if it was perfectly normal for...More

    Helpful?1
    Response from Marie W, General Manager at Malmaison Reading

    Dear pauldS6529BR, Thank you for taking the time to write your review. I’m sorry to read that your experience with us failed to meet your expectations and I was mortified to read that it has put you off staying at Malmaison Reading again. I believe...More

    Reviewed 21 March 2016

    I stayed at the Malmaison for one night when on business. The hotel is very conveniently located in the centre of Reading, directly opposite the Train Station. If you are driving, then be warned as you will have to deal with the one way system,...More

    Helpful?0
    Response from Marie W, General Manager at Malmaison Reading

    Dear Robesi, Thank you for taking the time to write your review. I’m very pleased to read that you enjoyed your stay with us! As you mentioned the hotel is on a one way system right in the very centre of Reading. To avoid getting...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Photos
    Room/Suite (80)
    Bathroom (38)
    Dining (10)
    Hotel & Grounds (4)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Beverley R
    Hi, I am looking at booking your hotel for my husband's 60th Birthday, on the 19th of November , my daughter lives in the area and I was wondering if I could pay for 4 extra people to have breakfast with us.
    16 November 2016|
    Answer Show all 3 answers
    Response from James O | Reviewed this property |
    It's a normal restaurant as well, so anyone can walk in and pay to have breakfast / lunch / dinner.
    0
    Votes
    SAMUISEAGULL
    Is it possible to leave one bag with the hotel after check-out and return to pick it up the same evening between 6pm - 7pm ???
    2 August 2016|
    Answer
    Response from Marie W | Property representative |
    Good afternoon, It is of course possible, all you need to do is to ask reception and they will organise the safe keeping of your luggages for you. Kind regards, Marie
    0
    Votes
    HoptonRedjoe
    Are dogs allowed at this hotel either to stay or in the bars.
    1 June 2016|
    Answer
    Response from LeBigD | Reviewed this property |
    Yes i believe they are
    0
    Votes
    Room Tips
    "Book elsewhere"
    Jamie L, 5 days agoRead review
    "Basement rooms are usually suites (So you pay the premium) but are quite and great to just get on with some..."
    Littlebroad, 27 days agoRead review
    "Room 211 is the biggest room in the hotel!"
    missjohnsoncv, 1 month agoRead review
    "If you stay here, get a room on as high a floor as possible to get away from the loud bar music that plays..."
    TheENTJ, 1 month agoRead review
    "Ours was a business meeting in the corporate meeting rooms"
    Joanne C, 1 month agoRead review
    "stay in the hotel but not room 316 ;-p"
    Gordon W, 1 month agoRead review
    "Maybe have a room at the back the hotel 202 was very quiet"
    Shirley C, 2 months agoRead review
    "Room 101 end of corridor tucked away was quite."
    Posh423, 2 months agoRead review
    "treat yourself have a suite"
    Paul B, 3 months agoRead review
    "Take advantage of the great Sunday night deals"
    TerryandJane, 3 months agoRead review
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