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Malmaison Reading

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945 Reviews from our TripAdvisor Community

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Showing 931: English reviews
Brisbane
Reviewed 1 week ago

Everything about this hotel is of a high standard but we were particularly impressed with all the extra help and support we received for a our party of wedding guests including bride and bridesmaids. We made lots of extra requests and all were met with efficient, friendly responses from Adi, Alfredo and Rebecca. Their flexibility helped everything go smoothly for...

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Helpful?
Thank GypsyJH_11
Marie W, General Manager at Malmaison Reading, responded to this review

Dear GypsyJH_11, Thank you reviewing your stay with us. We're so pleased that you decided to stay with us with your wedding party. It is great to read that the team were able to make your stay go smoothly and the Newly-weds enjoyed their extra touches! We hope to welcome you again to the hotel when you're next in the...

Tamworth, United Kingdom
Reviewed 1 week ago

Hotel is located in a great position of the town within walking distance to shops, bars etc. Reception staff very efficient and friendly. We upgraded to "Flying Scotsman" room. The size was great but the room is in need of an update. the bathroom tiles were marked and dirty as was the shower, the room was very dark even with...

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Thank Dave M
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Dave M, Thank you for taking the time to review your stay. I'm really pleased to read that you enjoyed the food and drink in the hotel. I'm disappointed to hear that you did not enjoy your room, I will feedback your comments to Housekeeping and Maintenance to see if we can improve the bathroom. Our suites will soon...

Aberdeen, United Kingdom
Reviewed 1 week ago via mobile

We stayed there 4 nights in 2 interconnecting rooms for 2 adults and 2 kids. The double room was for disabled people, so huge bathroom, but well adequate for us (non disabled). There was a normal bath with shower, lots of storage both the bathroom and in the room. The twin room had a bath and a separate shower. The...

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Thank The_4DDs
Marie W, General Manager at Malmaison Reading, responded to this review

Dear The_4DDs, Thank you so much for reviewing you stay with us. I'm so pleased that you had a great stay with us over a 4 day period. I'm particularly pleased to read that James was able to sort your window issue out on then night and then completely fixed the next day. I'm sure future guests will appreciate your...

Warrington
Reviewed 1 week ago via mobile

Stayed on one of the dinner bed and breakfast deals on Good Friday , paid a small supplement for room upgrade to larger room ( recommended ) . Could not fault any aspect of the hotel or the deal . Service at Reception , Restaurant and Bar was spot on , and I would particularly like to mention Rebecca and...

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Thank Frank W
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Frank W, Thank you for taking the time to review your stay with us. So pleased to read that you enjoyed your stay with us and that both Rebecca & Adi were able to look after you so well. We will hopefully see you again in the near future. Kind regards Marie

Manchester, United Kingdom
Reviewed 1 week ago

Just about the biggest hotel room I've ever stayed in, Large comfortable bed and nice sofa in the room & good food in the restaurant. Good location right by the Railway Station in centre of Reading and handy for shuttle bus to TVP if needed

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Thank Roger C
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Roger C, Thank you for taking the time to review your stay with us. Really pleased that you enjoyed your large room, the beds are rather comfy! We hope you will join us again for your next business trip! Kind regards Marie

Reviewed 1 week ago via mobile

Had a wonderful stay! The room was great and so were the staff especially Rebecca and odie on reception. We will definitely be visiting again! A lovely hotel in a really great location. The Mojitos were out of this world.

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Thank Jocoyle77
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Jocoyle77, Thank you very much for you review. We're so pleased to read that you had a wonderful stay and that both Rebecca and Adi were able to look after you. We hope you will stay with us again in the near future. Kind regards Marie

Portsmouth, United Kingdom
Reviewed 1 week ago

Malmaison were able to host a Personal Licence (APLH) training course for us yesterday (Wednesday 12th April) and the facility was superb. Right near the train station which was incredibly convenient. The staff could not be more helpful, and the price for the room was incredibly reasonable, especially for such fantastic facilities. We were incredibly pleased and will be delivering...

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Helpful?
Thank Ellen M
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Ellen M, Thank you for reviewing your meeting with us. So pleased to read that you felt the facilities were great value for money and that you were looked after so well by Daria! We look forward to seeing you soon. Kind regards Marie

London, United Kingdom
Reviewed 1 week ago

I have stayed here once before in the last 6 months and it was a nice experience but often come here when I am on business each month just to visit the bar for a coffee or a drink. each time I visit (and what keeps me coming back as opposed to visiting all the local bars and coffee shops)...

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Thank Orly G
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Orly G, Thank you for reviewing your bar experience. Yvette is a star and we are so pleased that she has been able to look after you so well. We hope to see you soon in the bar enjoying a Croissant! Kind regards Marie

Wokingham
Reviewed 2 weeks ago via mobile

We went to Malmaison for afternoon ta for a friend's hen party. The tea was amazing. Wraps, burgers, trifle, cakes, scones and all were really nice. The venue was great and they gave us a room so we could have a private party. I would definitely visit again.

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Thank Poppy-field6
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Poppy-field6, Thank you for reviewing your Afternoon tea with us. We hope you will join us again for another service of ours, maybe Sunday Brunch?! Kind regards Marie

Swansea
Reviewed 2 weeks ago via mobile

Great location, fantastic hotel, incredible restaurant and even better service. We stayed in the Orient Express Suite, lovely decoration, plenty of mod cons, large room with a big bay window for people watching, staff were helpful and attentive. By a country mile the best hotel in Reading. We'll definitely stay here again.

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Thank Green316
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Green316, Thank you for reviewing your weekend stay with us. We're really pleased that you enjoyed the Orient Express room, it is one of our special rooms! Please let us know next time you would like to stay with us and we will try our best to make sure the Orient is available for you. Kind regards Marie

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Malmaison
Malmaison
Cuisines: British, French, European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The brief encounter, that fleeting glance from across the platform, a longing to be with the one you shouldn't...Meet me outside the station at this gloriously converted rail hotel. You shouldn't have this much fun so close to Heathrow, but you will at Mal. You shouldn't find a train set in your room, or a bath big enough for two, for that matter. ... more   less 

Additional Information about Malmaison Reading

Address: 18-20 Station Road, Reading RG1 1JX, England
Region: United Kingdom > England > Berkshire > Reading
Price Range: ₹ 6,639 - ₹ 16,183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Reading 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Malmaison Reading Hotel Reading
Malmaison Hotel Reading
Reading Malmaison Hotel
Hotel Style:
#3 Luxury Hotel in Reading
#6 Business Hotel in Reading
#10 Romantic Hotel in Reading
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Reading staff and other travellers.
8 questions
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Questions? Get answers from Malmaison Reading staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Club room upgrades are very welcome when they are offered”
patrickjI6876IP, 21 Apr 2017 | Read review
“Room near the elevator was easy access”
roseward, 20 Apr 2017 | Read review
“You are in the center part of the city, the best part.”
H8739VOjoed, 6 Apr 2017 | Read review
“Book elsewhere”
jamiel356, 21 Mar 2017 | Read review
“Basement rooms are usually suites (So you pay the premium) but are quite and great to just get on with some work.”
Littlebroad, 27 Feb 2017 | Read review
5 of 5