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Mercure Eastgate Oxford

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Mercure Eastgate Oxford
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1,007 Reviews from our TripAdvisor Community

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Showing 923: English reviews
Milton Keynes, United Kingdom
Reviewed yesterday NEW

This is definitely a restaurant Marco's New York Italian I can highly recommend whether you want to go all out intimate romantic dining or you just a sociable evening on a budget the quality food and service is excellent. The hotel itself fantastic location walking distance to key attractions well presented rooms with a large bathroom and big comfortable bed....

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Helpful?
Thank John D
Sedbergh, United Kingdom
Reviewed 3 days ago NEW

Had four nights here for business, early rises and late nights. Excellent well appointed suite (Ruskin suite?) spotlessly clean, lovely linen, towels and toiletries. Only ate breakfast in the hotel, but great service, interesting range of options, very well presented. Returned at approx midnight each night, the night porter doubled as barman, happily opened up for us and allowed us...

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Thank Andy N
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Andy Thank you so much for your kind review, I was pleased to read that you had enjoy your stay in the Mercure Oxford Eastgate Townhouse. We have recently been renovated and one of the goals we set as a company was to ensure everyone had a comfortable nights sleep - new beds throughout the hotel. I was pleased...

Exeter, United Kingdom
Reviewed 1 week ago

When we arrived to check in our room was not ready, apparently members of a wedding party had checked out late and this had put the housekeeping behind. We were given vouchers for drinks in the bar while we waited. A very nice apologetic member of staff (I wish I had noticed his name) kept us updated. At one point...

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Thank JulieJ48
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Julie148 Thank you so much for your kind review, greatly appreciated and suck a morale boost to the whole team. Oxford is a lovely city full of history, universities and shops, very vibrant at night with all the students out and about. The hotel was renovated in 2015, with the theme of Oxford and comfort being two of our...

Monterey, California
Reviewed 1 week ago

quet amd romantic excellent service. terrific food and selections at reasonable prices. spent 3 weeks in oxford and this one of the best places for dinner. highly recommended and center of town. whit tablecoths. candles. low lighting all + romantic and restful

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Thank mikefpc l
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Mikefpc Thank you very much for your kind review, really appreciated and such a morale boost to the team. I was pleased to note that you like the make-up of Marco's New York Italian, very formal in some aspects but open to everyone - a place to relax and enjoy. We look forward to welcoming you back in the...

Reviewed 1 week ago

Quality is what you'd expect from Mercure. Have stayed here several times as it's in a great location AND has parking (an extra £15 per night, but that's good value for parking in Oxford I think). Lovely building, standard rooms a little on the small side, but have everything you need. Excellent service. Always a little disappointed by their cooked...

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Thank Michelle B
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Michelle B Thank you for your kind review, I am pleased that you enjoyed your stay, our location in the city centre is ideal for sight seeing as well as shopping. I am afraid a couple of the rooms are small mainly down down the age and structure of a 100 year townhouses. I am continually looking at the...

Torquay, United Kingdom
Reviewed 2 weeks ago

This hotel is ideally located for shopping and site seeing. We stayed here for 3 nights to do just that. The traditional building is cosy, comfortable and contemporary. We had a beautiful room at the front of the hotel, with a large bathroom and big comfortable bed. The restaurant is good and has plenty of variety if you don't want...

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Thank Amanda W
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Amanda W Thank you so much for your kind review, such a morale boost to the team and greatly appreciated. Adam is one of our star players and as Guest Relations Manager he is the ideal person for the role, an exemplary model. I was pleased to note that you had enjoyed the atmosphere and decor throughout the hotel,...

Southampton, United Kingdom
Reviewed 2 weeks ago

Myself, husband, son and girlfriend spent 3 days at the Eastgate over Christmas and we all wanted to say a massive thankyou to everyone for all of their hard work and excellent service. All of the staff were friendly and helpful and nothing was too much trouble for them despite being very busy. Great location for a short break, we...

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Thank bolwellj
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Mrs Bolwell Thank you very much for your kind, I am pleased that you enjoyed your stay at the hotel over the Christmas weekend. It was a pleasure to meet you and your family, and the team have asked to be remember to you all. I trust you had a safe journey back home and we look forward to...

Reviewed 3 weeks ago via mobile

Top service. Many thanks Adam and your colleagues for making us so comfortable (particularly our little one!). Room was spacious, well equipped and clean. Terrific location. Good restaurant. We'll be back.

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1Thank Dominic H
ManagerOxford, Rooms Division Manager at Mercure Eastgate Oxford, responded to this review

Dear Dominic H Thank you for you kind comments. Adam will be especially pleased along with the team whole. It is great to learn you enjoyed the hotels dacilities as well as the local attractions. I do hope we have the pleasure in welcoming you back in the near future. Best wishes Justin Young Rooms Division Manager

Reviewed 3 weeks ago via mobile

My husband and I decided to spend a day in Oxford and found Mercure to be a fantastic location walking distance to key attractions and eateries. Hotel room is small as expected in the U.K. however very clean and neat. Perfect for a short stay.

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Thank Roueshka U
ManagerOxford, Rooms Division Manager at Mercure Eastgate Oxford, responded to this review

Dear Roueshka , Thank you kindly for taking the time to leave a review. I am so pleased to learn that you enjoyed your stay and the local attractions. I Do hope we have the pleasure in welcoming you back to the Mercure Eastgate in the near future. Kindest regards Justin Young Rooms Division Manager

Peterborough, United Kingdom
Reviewed 3 weeks ago via mobile

The hotel is ideally situated and is a nice place to stop for the night. Bed was comfortable my husband said it was the best night sleep he had in a hotel for a while so that says something. The staff were very pleasant and friendly. The downsides are the car park which you have to leave your key in...

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Thank jeni s
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Jeni S Thank you for your kind review, I am pleased that you enjoyed your stay and that you and your husband had a relaxing nights sleep. I am afraid although we have the added bonus of a car park in the centre of Oxford, we do require to keep the keys so we can ensure everyone has a...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Originally a 17th Century coaching inn, this 4 star hotel has 63 en suite rooms. The hotel is ideally situated for visiting the historic colleges as well as participating in the year round entertainment, including open air plays, river punting and the May Day celebrations. The main shopping area is nearby. Facilities are available for breakfast only. The hotel is easily accessible via M40, pay parking is available. ... more   less 

Additional Information about Mercure Eastgate Oxford

Address: 73 High Street, Oxford OX1 4BE, England
Region: United Kingdom > England > Oxfordshire > Oxford
Price Range: ₹ 9,234 - ₹ 19,391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Eastgate Oxford 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Mercure Eastgate Oxford Hotel Oxford
Accor Eastgate Oxford
Mercure Oxford
Hotel Style:
#8 Luxury Hotel in Oxford
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Eastgate Oxford staff and other travellers.
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Questions? Get answers from Mercure Eastgate Oxford staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking Merton Street or High Street have much better views. Deluxe rooms have more space.”
 of 5 bubbles G4774REmichelleb, 7 Jan 2017 | Read review
“The Suite at the front of the hotel was very spacious and well presented.”
 of 5 bubbles Millie4006, 26 Dec 2016 | Read review
“Privilege room”
 of 5 bubbles EiaquLatzio, 18 Dec 2016 | Read review
“Not near the lift”
 of 5 bubbles 352jacquif, 12 Dec 2016 | Read review
“Showers are very good, you might get a room with a bath if you ask.”
 of 5 bubbles Summerlok, 29 Nov 2016 | Read review
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