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Macdonald Randolph Hotel

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Traveller (654)
Room & Suite (374)
Dining (77)
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Overview
  • Excellent41%
  • Very good27%
  • Average18%
  • Poor9%
  • Terrible5%
Travellers talk about
“morse bar”(479 reviews)
“ashmolean museum”(191 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,468)
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All reviewsmorse barashmolean museummolton brown toiletriesconcierge teamdrawing roomafternoon teainspector morseturn down serviceexecutive roombeautiful buildingspecial occasionbreakfast servicerestaurant staffcentral locationcar parkingcooked breakfastold building
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11 - 15 of 3,345 reviews
Reviewed 1 week ago

Service was great, on arrival I needed a ramp to access the hotel, this arrived promptly the luggage was taken and delivered to our room. All staff helpful, nothing too much trouble. We were made to feel special. Loved it. Lovely food. We love oxford...More

Thank DorchesterMurphy
Response from Manager_Randolph, Guest Relations Manager at Macdonald Randolph HotelResponded 1 week ago

Dear DorchesterMurphy, The team and I are so pleased that you had such a wonderful time when you recently stayed with us at the Randolph. I am particularly pleased that you found the team to be helpful and willing to go the extra mile for...More

Reviewed 1 week ago via mobile

It was raining when we arrived, the lady at the door came back out to my car with me, unloaded my heavy luggage and took it inside. Once inside she said she would have some,park the car for me, that was so helpful, since there...More

Thank crhallis
Response from Manager_Randolph, Guest Relations Manager at Macdonald Randolph HotelResponded 1 week ago

Dear crhallis, The team and I are delighted that you had such a wonderful time when you recently stayed with us at the Randolph. Please do come back and see us again soon to enjoy another blissful 5* night away. Warm Regards, Amy

Reviewed 2 weeks ago via mobile

A bit pricey and they don’t live up to 5 star standards. 4 at best. Room service entered even though I had “Privacy” on door. Bathroom door only partially opened. Poor ventilation. I was most irritated when I came back to the room my pillows...More

2  Thank Jonmun
Response from Manager_Randolph, Guest Relations Manager at Macdonald Randolph HotelResponded 1 week ago

Dear Jonmun, I am so sorry that you were disappointed with your recent stay with us at the Randolph. I have passed your feedback onto the relevant Head's Of Department who will implement training and coaching where needed to their respective teams. We appreciate all...More

Reviewed 2 weeks ago

This is a beautiful hotel in the centre of Oxford with huge amounts a of character. The room was excellent and a lot bigger than I expected. What made it for me is the outstanding service serve we received. From the moment I was served...More

Thank LukeC1972
Response from Manager_Randolph, Guest Relations Manager at Macdonald Randolph HotelResponded 1 week ago

Dear LukeC1972, The team and I are delighted that you and your partner had such a fantastic stay with us at the Randolph and we were able to make her birthday a little extra magical. It was our pleasure to have you both stay with...More

Reviewed 2 weeks ago via mobile

Went in for cocktails late on a Saturday evening. We were treated like the most special VIPs guests ever. The bar staff were: friendly, professional, informed. The cocktails were tasty (and strong). The music was mellow and smooth. The seats were comfy and lighting was...More

Thank PhilipinDublin
Response from Manager_Randolph, Guest Relations Manager at Macdonald Randolph HotelResponded 1 week ago

Dear PhilipinDublin, The team and I are so pleased that you enjoyed you quick stop in for cocktails. I am particularly pleased that the team went above and beyond to ensure you were treated as VIPs, were friendly and professional. Please do come in and...More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$ 213 - US$ 602 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Oxford
#7 Romantic Hotel in Oxford
#11 Business Hotel in Oxford
#14 Luxury Hotel in Oxford
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 213 - US$ 602 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Oxford
#7 Romantic Hotel in Oxford
#11 Business Hotel in Oxford
#14 Luxury Hotel in Oxford
Room types
Suites, Non-Smoking Rooms
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Traveller (654)
Room & Suite (374)
Dining (77)
Amenities (63)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Philippa C
16 May 2018|
Answer
Response from Manager_Randolph | Property representative |
Hello Yes we do offer car parking and would happily do that for you at a discounted rate. Do contact our Head Concierge to book. Thanks
2
Votes
nehakapoor87
21 April 2018|
Answer
Response from Manager_Randolph | Property representative |
Thank you for your question. Yes all of our rooms have a hair dryer in the wardrobe. Many thanks
0
Votes
dog98
30 March 2018|
Answer
Response from Manager_Randolph | Property representative |
Hello Thank you for your question. Our ballroom is undergoing redecoration until May 4th. This will not effect our guest areas in any way. Many thanks Simon
0
Votes
Room Tips
"Room 401 has very nice views of the city"
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"Don't get one to the front!"
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"I'm sure all the rooms are good, we were in the front, the traffic wasn't a issue."
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"The rooms at the back of the hotel are quiet."
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