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Crowne Plaza Heythrop Park - Oxford

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1,200 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Heythrop Park - Oxford
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Showing 1,181: English reviews
United Kingdom
Reviewed 14 September 2015

We had a pleasant stay overall here but there were a few hiccups...Firstly we pre ordered childrens beds to be in our room, which were not there on arrival. I had to then wait an hour for them to arrive. Secondly somebody else's used room service tray (complete with left over food) was left outside our room for 12 hours....

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Helpful?
Thank Oliver123136
GMHeythrop, Guest Relations Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review

Dearest Guest, Thank you so much for taking the time to leave your feedback. I am really sorry that there were some aspects of your stay that were not ideal. We have a wonderful maintenance crew that are always ready and willing to rectify any issues and our reception staff will also do their very best to resolve any problems...

Orlando, Florida
Reviewed 14 September 2015 via mobile

Decided to book late and arrive same day because we were bored! Entrance to the hotel was well appointed and we were greeted by a friendly receptionist. The room was new and well facilitated including a lovely bathroom including a nice powerful shower. Went down for breakfast which was also decent, not the best breakfast I've ever had but decent...

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Helpful?
Thank tomellis6680
GMHeythrop, Guest Relations Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review

Dearest Guest, Thank you so much for leaving your review. We are ideally placed for Bicester Village and as you mention, we have special VIP shopping vouchers that will allow you an extra 10% off. We are also right at the gateway to the beautiful Cotswold Villages - so much to explore so do come back soon. Kindest regards Gabrielle...

Middx
Reviewed 10 September 2015

This was our 3rd visit. In all a disappointing return. Our check in was a total mess our check out was a cold and very unpleasant experience. Our rooms on previous trips looked out over the golf course (2 adults 2 children) this time we looked out over a grey wall. This room was also extremely cramped for 4 to...

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Helpful?
2Thank Mileyboy
GMHeythrop, Guest Relations Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review

Dearest Guest, I am so sorry to hear about your stay. Please can you get in touch with me directly so I can add a note to your profile, so that we may be sure to look after you when you return. My email address is gmartell-turner@heythroppark.co.uk Kindest regards Gabrielle Martell-Turner, Guest Relations Manager

Stourbridge
Reviewed 10 September 2015 via mobile

I'll break my review down into different parts to rank accordingly. The grounds/area 5 stars - it's set in a vast woodland area with stunning buildings and lawns. Breakfast 4 stars - a good buffet breakfast with plenty of selection. They offer different kinds of eggs too, but beware, the foreign staff will provide you with a hard boiled egg...

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Helpful?
1Thank Mw8888
GMHeythrop, Guest Relations Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review

Dearest Guest, Thank you so much for your very thorough review. Our bikes are indeed in need of some TLC, which is why we offer them on a complimentary basis at the present time. Our estates team are replacing them with a new fleet of mountain bikes that will be wonderful for our 440 acres and woodland trails. We have...

High Wycombe, United Kingdom
Reviewed 8 September 2015

We stayed at this hotel as I had a game of golf at Heythrop Park arranged and the course is adjacent to the property. Reception was swift and friendly. The room was 'superior' but quite small for the 2 queen beds. The aircon was not functioning and this wasn't mentioned at check in. It was only the engineer who confirmed...

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Helpful?
Thank Steve M
GMHeythrop, Guest Relations Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review

Dearest Guest, Thank you so much for taking the time to leave a review. As mentioned at check out, we ensured that your comments were passed on to the Restaurant team and I am sorry that you had to wait for your breakfast. We always take guest feedback very seriously as it is how we can improve our guest services...

Manchester
Reviewed 8 September 2015

Stayed just one night for our wedding anniversary. Upgraded to a lovely King Executive room, and enjoyed the stunning grounds and leisure facilities, although we were a little disappointed that there was no jacuzzi. Had a lovely meal to celebrate our anniversary in the Brasserie, and breakfast was also very good. All in all a good choice for our celebration...

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Helpful?
Thank Bluem00ner
GMHeythrop, Guest Relations Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review

Dearest Guest, Thank you so much for your lovely review. We do very much enjoy looking after guests who are celebrating so please always let us know what ever occasion you are celebrating so we can be prepared. We look forward to seeing you again soon. Kindest regards Gabrielle Martell-Turner, Guest Relations Manager

Hertfordshire
Reviewed 7 September 2015

Absolutely stunning grounds with wonderful little treats around every corner, parts of the golf course were almost breathtaking. Difficult to fault the hotel. Efficient staff, a good sized room with a brilliant wet room. The Brassery restaurant was packed on Saturday night which slowed service, but all the food we had was excellent. I would have no hesitation in returning...

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Helpful?
Thank Chris W
GMHeythrop, Guest Relations Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review

Dearest Guest, Thank you so much for leaving such a wonderful, positive review. Our teams work very hard to ensure that our guests have a great time and when everything goes well, and we hear about it, it really makes out day. So thank you. Kindest regards Gabrielle Martell-Turner, Guest Relations Manager

Cardiff, United Kingdom
Reviewed 7 September 2015

The room was at the end of the corridor in the basement. It would have been nice to have had an upgrade considering our platinum status We didn't get the complimentary papers as promised. The manor house was really impressive. Unfortunately, the gym and swimming pool is in another building and when it is pouring with rain, one is drenched...

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Helpful?
Thank Yummyfoodie1
GMHeythrop, Guest Relations Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review

Dearest Guest, Thank you so much for taking the time to leave your feedback. Room 009, is part of our Executive Terrace floor which opens out onto our grounds - one of only 9 room on that terrace level which have this advantage and this is considered an upgraded room because of that factor. I'm sorry that it did not...

Glasgow, United Kingdom
Reviewed 6 September 2015

We stayed as a couple in a standard room on 3/9/15. The hotel is situated in magnificent grounds with good car parking close by. The hotel interior is beautifully decorated, very bright and modern and the man who checked us in was excellent. Our room was small but very well designed and I loved the decor. There were a few...

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Helpful?
1Thank loveholidays23355
GMHeythrop, Guest Relations Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review

Dearest Guest, Thank you for your lovely feedback. We do leaflets at reception with all the relevant information, plus copies of our restaurant menu. You can access copies of our menus from our own website http://www.heythroppark.co.uk/pwpcontrol.php?pwpID=17600 We do also have all the information on the TV's in the rooms. I am sorry that you were unable to locate the information...

Bristol, United Kingdom
Reviewed 6 September 2015

Recently returned home following a weekend break and stay at Heythrop Park, Enstone (Near Chipping Campden). The grounds and main house are stunning, offering a great view and space to sit and unwind. The hotel staff are very accommodating and welcoming from the front of house to the restaurants. There is a golf course and spa facilities are available too...

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Helpful?
Thank Stefan P
GMHeythrop, Guest Relations Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review

Dearest Guest, Thank you so much for your fabulous review. It is so wonderful to see our guests enjoy our resort and also make the most of the the wonderful surroundings. Keep an eye on our website as we often have fabulous packages coming up - especially round Christmas time. See you again soon. Kindest regards Gabrielle Martell-Turner, Guest Relations...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about Crowne Plaza Heythrop Park - Oxford

Address: | Heythrop Park Enstone, Chipping Norton OX7 5UF, England
Region: United Kingdom > England > Oxfordshire > Chipping Norton
Price Range: ₹ 6,874 - ₹ 15,995 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crowne Plaza Heythrop Park - Oxford 3*
Number of rooms: 197
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Also Known As:
Crowne Plaza Heythrop Park - Oxford Chipping Norton, Oxfordshire
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Heythrop Park - Oxford staff and other travellers.
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Questions? Get answers from Crowne Plaza Heythrop Park - Oxford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed several times, never had a bad room yet”
 of 5 bubbles Bigbird1960, 8 Nov 2016 | Read review
“In hindsight I would pay the extra for a superior room, this was slightly larger with a larger bed and a bath.”
 of 5 bubbles roseannai, 1 Nov 2016 | Read review
“Go for the rooms in the quiet zone if sleep is important to you.”
 of 5 bubbles Trussells, 16 Oct 2016 | Read review
“Depends if you want to be near spa or bar for room location.”
 of 5 bubbles speku2005, 8 Sep 2016 | Read review
“If you want a bigger room, it is worth paying for a suite.”
 of 5 bubbles Historrygrrrl, 5 Sep 2016 | Read review
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