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Mercure Nottingham City Centre Hotel

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Mercure Nottingham City Centre Hotel
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968 Reviews from our TripAdvisor Community

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Showing 929: English reviews
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Reviewed 3 days ago NEWvia mobile

Whilst I cannot fault the staff, I was extremely disappointed with the hotel itself. When we arrived we were told we had been upgrade to a king room so I was a little excited, until I actually walked into the room. It was very small. The bathroom was also disappointing also being very small with only shower. The lights on...

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Helpful?
Thank Claire L
Sonya Y, Operations Director at Mercure Nottingham City Centre Hotel, responded to this review

Thank you for taking your precious time to review your recent stay with us, I am delighted you found the hotel team excellent and they could not have done anymore to improve your stay. We strive to ensure every guest has impeccable service, it is a pleasure to read your comments regarding the team. Please note we offer a wide...

Sunderland, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 21 February 2017

We stayed overnight for a late valentines trip. First impressions were great, lovely building with a great bar attached. The reception staff were brilliant, very friendly and helpful during the whole stay. We requested a room on a upper floor as we read that they were very good and quieter. The room we got was on the 5th floor and...

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Helpful?
Thank Tonyntracy
About Hotel's Favourite Review
Sonya Y, Operations Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Tony, Thank you for your review and for taking the time to share your experience with the TripAdvisor community. I am so pleased we were given the pleasure to accommodate you during Valentines and delighted to see we certainly helped in making sure this was an enjoyable night for you. You are most welcome with regards to the room...

Warsaw, Poland
Reviewed 4 days ago NEW

Review collected in partnership with Mercure Hotels
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Helpful?
Thank wladyslaw20172017
Sonya Y, Operations Director at Mercure Nottingham City Centre Hotel, responded to this review

Reviewed 6 days ago NEWvia mobile

After arriving at the hotel my daughter and I went to our room after finding blood in the bed we complained for them then to tell me wait down stairs in my pjs, when refused the staff were arrogant and made my daughter feel uneasy, the hotel was very noisy, I know to expect some noise as it is city...

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1Thank Leighann J
Nottingham, United Kingdom
Reviewed 1 week ago

The hotel in general is very nice. I stayed in a double room described as a city pad. This room was hardly big enough for 2 people, and once you open the wardrobe doors you do not have enough space to access the bathroom! The room had a tiny and very high up window which made the room quite dark....

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ff881
Sonya Y, Operations Director at Mercure Nottingham City Centre Hotel, responded to this review

It is a pleasure to hear you would recommend the hotel and would definitely stay with us again. I am delighted to hear you found the hotel nice and clean. Thank you for your comments on the size of the bedroom, please note we offer a range of bedroom types and categories to suit the needs of all our guests....

Wisbech, United Kingdom
Reviewed 1 week ago

Whilst we found the hotel and staff nice enough, we found it difficult to get to & parking was at least a 10 minute walk away despite being told it was next to hotel. This is a city centre hotel and was a bit noisy at night due to the night clubs in the area.

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Helpful?
Thank Michael G
Sonya Y, operations Director at Mercure Nottingham City Centre Hotel, responded to this review

Thank you for your wonderful comments following your recent stay with us. I am delighted you found the team friendly and helpful. The Mercure Nottingham City Centre offers a combination of contemporary design, comfort and impeccable service. We have 76 fully redesigned rooms for business and leisure travellers alike. From comfortable singles to luxurious suites, we have guest comfort and...

Leicestershire
Reviewed 1 week ago

We had an overnighter here earlier this month, we were able to check in early, the room was really quirky with a super comfy bed and top bathroom. Was really impressed with the whole hotel. We didn't eat there but did frequent the Curious Tavern which is attached which was excellent too. Will happily stay there again!

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Helpful?
Thank IheartNY_10
Sonya Y, Operations Director at Mercure Nottingham City Centre Hotel, responded to this review

Thank you for taking your precious time to share your feedback following your recent stay with us. I am delighted you enjoyed your night stay at Mercure Nottingham City Centre Hotel. I am pleased to hear you enjoyed the hotel decor and traditional features. Our bedrooms have been specially designed to offer the best in comfort and satisfaction. All 76...

Richmond North Yorkshire
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank tracy h
Sonya Y, Operations Director at Mercure Nottingham City Centre Hotel, responded to this review

Plymouth
Reviewed 1 week ago

Check in at the hotel was quick and efficient- we found our room to be clean,comfortable and well equipped . The complementary drinks were appreciated. The buffet breakfast was varied and of a good standard .

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Eric B
Sonya Y, Operations Director at Mercure Nottingham City Centre Hotel, responded to this review

Thank you for taking the time to share your excellent feedback. It is wonderful to hear you found the check in quick and efficient. Visit Nottingham and you will discover plenty of things to do every day of the year. Go into the great outdoors and discover our fascinating network of caves and the enchanting Sherwood Forest, Castle, museums,shops, bars,...

Lancaster, United Kingdom
Reviewed 1 week ago via mobile

First impressions were that the hotel looked lovely and in a great position right in the centre of town. Reception staff however were not very helpful and quite rude tbh! The hotel had been booked and paid for on my husbands business account and when I arrived they insisted on seeing the card. I explained I did not have this...

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Helpful?
Thank leighanne h
Sonya Y, Operations Director at Mercure Nottingham City Centre Hotel, responded to this review

Thank you for taking your precious time to review your recent stay with us. I am sorry to hear you found the team unhelpful and rude. I can assure you this was not intentional, I sincerely apologies for this matter. Unfortunately it is policy to ensure bookings taken on card are verified by the card upon check in. This procedure...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Nottingham’s newest 4 star boutique hotel, now open following an 18 month, multi-million pound refurbishment. Originally a Georgian townhouse dating from 1822, the Mercure Nottingham City Centre has been restored to its former glory, reclaiming its place as Nottingham’s finest hotel.Located in the heart of the fashionable Lace Market district, this chic property is perfectly placed only minutes from the Capital FM Arena, Old Market Square and Nottingham Castle. 76 individually designed bedrooms are completely unique, ranging from cute and cozy to grand and gorgeous. Every room is equipped with the latest amenities including ipod docking stations, interactive flat screen TV’s, air conditioning and free wifi.The hotel also boasts a stylish brasserie bar, spacious event rooms and a state of the art fitness centre to offer the best in guest comfort in a great city centre location. ... more   less 

Additional Information about Mercure Nottingham City Centre Hotel

Address: George Street | Lace Market, Nottingham NG1 3BP, England
Region: United Kingdom > England > Nottinghamshire > Nottingham
Price Range: ₹ 4,492 - ₹ 11,190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Nottingham City Centre Hotel 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Nottingham Comfort Inn
Comfort Inn Nottingham
Hotel Style:
#8 Romantic Hotel in Nottingham
#11 Luxury Hotel in Nottingham
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Nottingham City Centre Hotel staff and other travellers.
5 questions
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5 months ago
Belfast, United Kingdom
8 months ago

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Questions? Get answers from Mercure Nottingham City Centre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was facing night clubs and was a bit noisy but this should be expected from a city centre hotel”
 of 5 bubbles michaelgR9401PS, 23 Mar 2017 | Read review
“Ask for a quiet room”
 of 5 bubbles chrisH1935WZ, 14 Mar 2017 | Read review
“Try and get a room on the second floor or above, restaurant / bar located on first floor”
 of 5 bubbles MichaelT683, 24 Feb 2017 | Read review
“high floor room”
  • stairs towards toilet
  • batthroom
 of 5 bubbles Tonyntracy, 21 Feb 2017 | Read review
“Inward facing room is a must - Room 502 was v.quiet”
 of 5 bubbles Finchy64, 15 Feb 2017 | Read review
5 of 5