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Holiday Inn Northampton

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Holiday Inn Northampton
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474 Reviews from our TripAdvisor Community

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Showing 471: English reviews
Reviewed 3 days ago NEWvia mobile

Sadly dated and falling a little into disrepair. Clean, comfortable beds and very good staff are the saving grace here. Northampton seems to be very busy in terms of hotel trade so perhaps Holiday Inn hasn't felt the need to update to stay ahead of competitors as demand outstrips supply.

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Helpful?
Thank Tom R
Reviewed 1 week ago

This was my first visit to this hotel, and my first visit to Northampton. I arrived by train, from London, and it was around a ten minute drive from the station. I arrived and was warmly greeted by the Front Office Manager and was soon in my room. As there was a really good rate, I opted to stay in...

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Thank Paul S
Glasgow, United Kingdom
Reviewed 2 weeks ago

Not much good to say. It's a very tired hotel in much need of renovation. Food is expensive. Bathrooms have been renovated and whilst the shower is very good the rest seems a bit lower standard. Large mirror, but the ledge under it has the wash basin and the toilet flush, so not a lot of space for shaving/make-up/etc. Also...

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Thank gmslb
IHGService, Guest Relations Manager at Holiday Inn Northampton, responded to this review

Dear gmslb, Thank you for taking the time to express your thoughts and concerns. Please accept our deepest apology for the experience you had with the room you received and the quality and condition of our facilities fell short of your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take...

Reviewed 3 weeks ago via mobile

I stayed there with my 3 children and they where great and kids got breakfast free I could not take my 4 year old in restaurant cos of her ADHD so they brought it to my room and they where so good rooms where very clean

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Thank Lisa C
Reviewed 4 weeks ago via mobile

At the outset I must say that the staff here are really quite good, very polite. However the rooms are in a very poor state; a toilet that wouldn't stop flushing, hair on the bed, heating not working, wallpaper peeling, curtains dirty.......etc. I was moved at 10pm to a better room, however again in that room the heating did not...

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Thank Finbarr D
IHGService, Guest Relations Manager at Holiday Inn Northampton, responded to this review

Hi Finbarr D, Thank you for your stay and for leaving a review. Our goal has always been to provide our guests with the best hospitality service and it is with regret to know that we were not able to meet your expectations when it comes to room received, cleanliness level of the property, and customer service delivered. I am...

Lincoln, United Kingdom
Reviewed 4 weeks ago via mobile

Good location and very reasonable price. I was able to check in early too. Bathroom refurbished very recently - it was great but the fixtures need tightening up as it was hard to get the right amount of hot water out the shower. The other issue was the fan in the bathroom wouldn't shut off and it woke me up....

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Helpful?
Thank Mariayd
IHGService, Guest Relations Manager at Holiday Inn Northampton, responded to this review

Dear Mariayd, A big thank you for your kind words on our recently remodeled facilities, and of course, our friendly and knowledgeable staff. However, I'm sorry to learn about noise disturbance from the heater and the pillows. You might want to request for soft pillows the next time you're with us. Our company works hard to execute a flawless guest...

Reviewed 1 January 2017 via mobile

I've stayed in a lot of Holiday Inns, but this was the worst of the bunch. On arrival the car park was empty with lots of spaces. The reception was lovely and the staff were polite and helpful. We went up to our room to find the room door open and empty wine bottles and glasses outside the door. A...

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Helpful?
Thank sparkyuk77
IHGService, Guest Relations Manager at Holiday Inn Northampton, responded to this review

Dear sparkyuk77 , Thank you for staying at the Holiday Inn Northampton and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased to know that you found our public areas nice and modern and the service you received from our staff exceptional, I truly value the negative comments as this gives us the opportunity...

London, United Kingdom
Reviewed 1 January 2017 via mobile

After a bad experience at a nearby hotel we had to find somewhere quickly. Fortunately the Holiday Inn had a vacancy. It was good to have the comfort of this hotel after rushing about and stressing to find a hotel.

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Thank 957truffleshuffle
A TripAdvisor Member
Level Contributor
6 reviews
3 helpful votes
Reviewed 29 December 2016 via mobile

Three of us stayed (Mum, myself and my son) in a two double-bedded room, for one night whilst visiting friends nearby. The welcome at reception was warm and friendly, as was the lady in the bar who had just returned from 3 days leave. I felt as though nothing was too much trouble. This feeling continued the next morning, when...

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Thank A TripAdvisor Member
Stoke Mandeville, United Kingdom
Reviewed 7 December 2016

first time stay-My room was very cold- heaters didn't work- was told by manager that if i moved room it could be the same as heaters were being upgraded!!! Room very cold had to get portable heater. Heater kept room warm. Restaurant food quality was probably one of the best HI restaurants I've stayed in-food very hot and plates hot,...

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Helpful?
Thank taffy2409
IHGService, Guest Relations Manager at Holiday Inn Northampton, responded to this review

Dear taffy2409, Thank you for your visit during your business travel and the time you have invested to provide feedback to us. I am glad that you found the food and quality of the restaurant to be good. On the other hand, I sincerely apologize for the inconvenience you had with the heaters not to be working in your rooms....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located near to central Northampton you'll find all you need for a modern comfortable night s stay either for business or leisure purposes at the Northampton Holiday Inn Hotel. An ideal base for all visiting motor enthusiast near to Silverstone, home of the British Grand Prix, Santa Pod and Rockingham . Holiday Inn Northampton Hotel is also Near to Northampton town The Lakes, Brackmills, Riverside, Moulton Park & Grange Park Business Centres, yet only 5 Miles from Junction 15 of the M1 . The Holiday Inn Northampton Hotel provides Quality hotel rooms with the luxury of a choice of king sized bed or two queen size double beds. Business customers will find all the facilities required including WI-FI availability, working desks in all rooms as well as a multi gym to work out in For weekend breaks relax and enjoy bed and breakfast at your leisure before visiting the sights or taking in an event. At the hotel we are also equipped to host meetings for up to 70 people, & banqueting functions for up to 120 with really competitive hotel rates . The Hotel offers WIFI Internet access in the lounge area & business centre available 24hr a day.Local attractions include: Castle Ashby House & Gardens, Wicksteed Park, Billing Aquadrome, Althorp House and Nene Whitewater Rafting Centre, Silverstone & Santa Pod. You'll find all you need in a Hotel - A quality location for a quality stay. ... more   less 

Additional Information about Holiday Inn Northampton

Address: Bedford Road, Northampton NN4 7YF, England (Formerly Courtyard)
Region: United Kingdom > England > Northamptonshire > Northampton
Price Range: ₹ 3,586 - ₹ 14,426 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Northampton 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Holiday Inn Northampton Hotel Northampton
Northampton Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Northampton staff and other travellers.
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Questions? Get answers from Holiday Inn Northampton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are all on a par”
 of 5 bubbles ballya2014, 4 Nov 2016 | Read review
“think rooms at back would be quieter”
 of 5 bubbles DENPER0905, 7 Oct 2016 | Read review
“Check if they have a wedding on before you book.”
 of 5 bubbles Billwenta, 26 Sep 2016 | Read review
“Google or Tripadvisor search other hotels in the area.”
 of 5 bubbles Latsian, 24 Sep 2016 | Read review
“Ask for a room at the back of the hotel. Try to avoid staying here if they have a wedding on”
 of 5 bubbles tillyb, 16 Aug 2016 | Read review
5 of 5