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York Marriott Hotel

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York Marriott Hotel
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1,782 Reviews from our TripAdvisor Community

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There are newer reviews for York Marriott Hotel
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Showing 1,763: English reviews
Reviewed 7 July 2015

I stayed here on business with some colleagues for one night (midweek). All in all, the hotel is perfectly adequate but should not be seen as a luxury experience. The staff were helpful and friendly and the room was OK (if a little dated). They layout of the hotel is a little weird and it takes some getting used to....

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Helpful?
Thank Paul C
Ilja I, Guest Relations Manager at York Marriott Hotel, responded to this review

Dear Paul, Thank you very much for taking the time to write your review about the York Marriott Hotel. I am sorry to hear that you did not have a memorable experience at our hotel. I have discussed your valued feedback with the relevant Managers as our guest observations are important to us and where necessary and appropriate immediate action...

Charlotte, North Carolina
Reviewed 7 July 2015

My wife and I stayed three nights at the York Marriott and liked the decor and amenities. We were upgraded to a large, corner room overlooking the racetrack, so we had quiet nights. The bath was especially nice with large, walk-in shower. The staff were friendly and helpful, except in the dining room where they were friendly, helpful, and untrained....

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Helpful?
Thank Charles P
Ilja I, Guest Relations Manager at York Marriott Hotel, responded to this review

Dear Charles, Thank you very much for choosing to stay at the York Marriott Hotel. I am glad that you were so pleased with the hotel and your room. Thank you for your great comments with regards to the food which will be passed on to our Executive Chef. I have also addressed your comments about the dinner service to...

Manchester, United Kingdom
Reviewed 4 July 2015

Attended here for a conference. My room was lovely with a king size bed. Good facilities as you would expect, iron, mini bar, tea coffee, good quality biscuits and a hairdryer. It has a small swimming pool and a gym. On the downside there is no free WiFi, it comes at an extra cost. Food was great throughout the stay....

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Helpful?
Thank Michelle O
Ilja I, Guest Relations Manager at York Marriott Hotel, responded to this review

Dear Michelle, I would like to thank you for taking the time to review your recent stay with us here at the York Marriott. I am glad that overall you enjoyed staying at our hotel. It is great to hear that you enjoyed your dinner and breakfast. I have passed on your great comments to our Executive Chef who will...

Reviewed 2 July 2015 via mobile

We recently stayed here for the night, it was a hot day and the room was like a sauna, the air conditioning was so dated that it didn't work, the window restraint was broken, one of the drawers in the bedside table was broken, the cleaners hadn't bothered to move the valance sheet to clean as there was lots of...

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1Thank Kerry D
Ilja I, Guest Relations Manager at York Marriott Hotel, responded to this review

Dear Kerry, Thank you for taking the time to write your feedback. Please accept my most sincere apologies for the issues in your room. Your comments were shared immediately with the senior management team to ensure we restore our usually high standards. Once again, thank you for your feedback and please contact me directly whenever your travels bring your back...

Newcastle upon Tyne, England, United Kingdom
Reviewed 2 July 2015

My husband arrived here extremely last minute (having only booked around 3 hours before hand). Whilst checking us in, the lady asked if we had stayed in York before so we told her the tale of how were were meant to actually be in Rome, but after sitting in the airport all morning were told our flight was cancelled so...

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Helpful?
Thank Anne W
Ilja I, Guest Relations Manager at York Marriott Hotel, responded to this review

Thank you Anne for sharing your 5-star review on TripAdvisor! It is unfortunate to know that your flight to Rome was cancelled, nevertheless I am delighted that you choose to stay at the York Marriott Hotel and enjoyed your stay. Thank you for you great comments with regards to the reception staff and your room. I have shared you positive...

Kilmarnock, United Kingdom
Reviewed 1 July 2015 via mobile

Great hotel for a weekend break in York I really wished I had been here for a break. On arrival after long day at work reception team were brilliant looking after all my needs. As it was late wanted something light to eat asked for omelette not on room service menu however room service delivered. Best thing about Marriott apart...

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Thank LornaB1964
Ilja I, Guest Relations Manager at York Marriott Hotel, responded to this review

Dear Lorna, Thank you for your great review. I am delighted to know that you received brilliant customer service from York Marriott team members. I would like to add that it is our normal practise to go an extra mile for our valued guests, like you. Once again, thank you for staying at the York Marriott Hotel and we look...

Reviewed 1 July 2015 via mobile

My Wife and I had the pleasure of staying here in June 2015 as we were attending the racing at York that day. We decided on booking a superior room. It was very comfy and spacious. Excellent king size bed which I had the best night sleep I've had for ages. The restaurant is amazing and reasonably priced. Good range...

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Thank michaelDawson1971
Ilja I, Guest Relations Manager at York Marriott Hotel, responded to this review

Thank you MichaelDawson for sharing your wonderful review on TripAdvisor. I am delighted that you enjoyed your room and had the best night sleep in one of our lovely beds. I am also glad that you liked our Restaurant and outdoor movie night screening musical “Mamma Mia”. I will share your fantastic comments regarding our staff members with all the...

London
Reviewed 30 June 2015

Stayed for two nights. Perfectly OK but we thought overpriced, even with a free upgrade. They also charge different rates for different nights, as the mood takes them. Pleasant location by the racecourse, but the bedrooms and their furnishings are showing their age. The public areas are smarter, although not large. Good marks for the reception staff who, albeit five...

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Thank Barmag
Ilja I, Guest Relations Manager at York Marriott Hotel, responded to this review

Dear Barmag, Thank you for taking the time to write your review. I am disappointed to read that you had an average experience in our hotel and I am very sorry our current appearance was not what you had anticipated. With regards to your comments about the different charges and restaurant service I have addressed them to the Restaurant and...

Reviewed 28 June 2015 via mobile

We stayed at the Marriot for a Saturday night out in York. Can't fault the hotel and staff. Staff were very helpful and the breakfast was delicious. Will definitely be back. We didn't use the leisure facilities so can't comment on them.

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Thank Lja1983
Ilja I, Guest Relations Manager at York Marriott Hotel, responded to this review

Dear Lja, Thank you for sharing your wonderful review on Tripadvisor. I am pleased to know that you had a problem free stay, received good service from our staff members and enjoyed your breakfast. I have shared your kind comments with the relevant departments. We look forward to welcoming you back to our hotel soon Best Regards, Ilja I.

Lichfield, United Kingdom
Reviewed 27 June 2015

The Marriott in York is a first class hotel. The staff are superb. The hotel was busy but they still made you feel as though you were their only visitors. The food and drink areas were excellent. You overlooked the wonderful York Racecourse where many events take place besides horse racing. You can walk into the walled City area but...

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Helpful?
Thank Anthony S
Ilja I, Guest Relations Manager at York Marriott Hotel, responded to this review

Thank you Anthony for sharing your wonderful 5-star review on TripAdvisor. I am really glad that you had a first class experience in our hotel and received superb customer service. Thank you for your excellent feedback about our Restaurant and Bar. I will surely share your great comments with York Marriott team members. Following your comments about the Racecourse, I...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Chase Bar & Grill
The Chase Bar & Grill
Cuisines: British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
The York Marriott Hotel is within walking distance of York city centre and its many attractions including the National Railway Museum & York Minster. Castle Howard, the Yorkshire Dales and the North Yorkshire Moors are within a 1 hour drive of the hotel. With 151 stylish guest bedrooms the hotel is ideal for the Business or Social traveller. We offer a range of banqueting rooms holding up to 190 delegates theatre style, secure WIFI internet access is available in public areas and our Leisure Club features a heated pool, sauna, steam room, whirlpool, gymnasium & private tennis court. The all new Chase Bar & Grill serves a varied menu and offers a wide choice of refreshments whilst offering unrivalled views of York Racecourse from its sun terrace. ... more   less 

Additional Information about York Marriott Hotel

Address: Tadcaster Road, York YO24 1QQ, England (Formerly Marriott York Hotel)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: ₹ 6,971 - ₹ 19,088 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — York Marriott Hotel 4*
Number of rooms: 151
Reservation Options:
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Also Known As:
Marriott York
York Marriott
Hotel Style:
#5 Spa Hotel in York
#15 Luxury Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from York Marriott Hotel staff and other travellers.
13 questions
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Questions? Get answers from York Marriott Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It all depends on the time you go. I would think race weeks will be very loud in the back rooms.”
Flashmom, 18 Apr 2017 | Read review
“ask for one closer to exits.....our room was such a long walk and our view was the car park.”
LynM487, 14 Apr 2017 | Read review
“Balconies available on rooms facing race course..... adjoining rooms also available for families.”
douglascstewart, 10 Apr 2017 | Read review
“Don't know how they allocate but there is poor disabled access and poor views”
jsp270, 7 Apr 2017 | Read review
“Avoid room 141”
janpowell3, 7 Apr 2017 | Read review
5 of 5