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BEST WESTERN York Pavilion Hotel

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#23 of 45 Hotels in York
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN York Pavilion Hotel
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1,222 Reviews from our TripAdvisor Community

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Showing 1,209: English reviews
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Oxenhope, United Kingdom
Reviewed 2 days ago NEW

A wonderful hotel, comfortable bed for a great nights sleep followed by an amazing breakfast experience! The staff were extremely friendly and helpful. Dinner on the restaurant was wonderful with a relaxed atmosphere and delicious food.

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Helpful?
Thank tr0e
Reviewed 5 days ago NEWvia mobile

We stayed here for a easter break and a great stay we had we was welcomed in and a quick check in ,room was clean ,cosy ,comfi large room nice clean bathroom ,great touch we had a easter egg in room which we enjoyd .breakfast was best we,ve had nice selection of food and u can order off the menu...

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Thank wayjack
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear Jack - Many thanks for your review and I was delighted that you enjoyed your Easter stay with us - it's the first mention we have received about our Easter egg so I was particularly pleased that you enjoyed your treat! Thank you for your five out of five review - we look forward to welcoming you back to...

London, United Kingdom
Reviewed 5 days ago NEW

This hotel in a quaint building oozes solid stylish English cosyness. Wonderful breakfast, buffet and full cooked English breakfast with lots of choice. Attentive service. Bit difficult to move luggage from the large free parking space to the rooms, no lifts. Good sleep quality, nice bedding. Bit moldy bathroom, in need of service and a fresh lick of paint.

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Helpful?
Thank PVD111
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

I was glad that you enjoyed your stay with us and enjoyed a good night's sleep and a great breakfast! The hotel is like the Forth Road Bridge and our team of decorators work through the rooms and then start at the beginning again! We really value your comments and hope that you will come back and stay with us...

Essex
Reviewed 6 days ago NEWvia mobile

Booked two rooms for Good Friday just the day before travel. Hotel offered free on sight parking which was important as York city centre is very busy and expensive to park. We arrived approx 5pm and we're lucky to find just about the last available space. Reception was efficient and friendly and we were directed to our rooms on 3rd...

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Helpful?
Thank BohoEssex
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Many thanks for your lovely review and I was so glad that you enjoyed your Easter breakaway to York and that my team made you very welcome. I agree with you about the stairs up to the third floor, but these rooms are in the original house built in 1795 - so I think that the final staircase would have...

London, England, United Kingdom
Reviewed 6 days ago NEW

We stayed for one night while taking a visit to York. The hotel from the outside was gorgeous with lots of wisteria and beautiful gardens. Had a great welcome from Matt who was very friendly, thorough and helpful. Matt gave us a recommendation for dinner which we took up and we had a delicious meal at the Yak and Yeti...

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Helpful?
Thank Sarah M
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear Sarah - Many thanks for your great review and I was delighted that you enjoyed your stay with us and that my team made you very welcome, particularly Matthew on our reception team. The hotel is like the Forth Road Bridge - the minute we have finished redecorating then it's time to start again, so I promise that I'll...

Stevenage, United Kingdom
Reviewed 1 week ago

Having stayed here before I nonetheless was pleasantly surprised by the warm and friendly welcome , despite being such a busy time of year. The staff were warm friendly and helpful, the room was small but cosy, the bed comfortable and quiet. Despite being above the bar area. The 2 breakfasts we had were well layed out, displaye, fresh and...

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Helpful?
Thank Barb7267
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear Barbara - Many thanks for your lovely review and I was delighted that my team made you very welcome and that you enjoyed your stay with us. Breakfast is my favourite meal of the day so I was pleased that you found it good too! It really cheers me up when we score five out of five - thank...

Glossop, England, United Kingdom
Reviewed 1 week ago

My husband and I made a last minute booking on Good Friday for a one night stay. The room was small but clean and comfortable. The building has much history and character. The Breakfast is amazing and such good value. You get a full English or ommelete, kippers or salmon as a hot breakfast made to order and also choose...

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Helpful?
Thank Audrey I
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear Audrey, Many thanks for your lovely review and I was delighted that my team made you very welcome when you stayed with us for an Easter getaway on Good Friday. I was glad that you enjoyed our breakfast options - it is my favourite meal of the day! Just book directly with the hotel next time you come to...

chester uk
Reviewed 1 week ago via mobile

This is our second visit to best western York pavilion,on this occasion we stayed in the apartment over the road the Knoll,we had seen the apartment on our last visit, we liked the experience of having a kitchen to do things for ourselves' the only negatives on this, we were lower ground (I am unable to climb the stairs so...

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1Thank davemufc
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear David - Many thanks for your candid review after your stay with us recently and I really appreciate your comments. It is a good idea to put a note in the upstairs rooms in the Apartments to request peace and quiet for neighbours and I will implement this immediately. I am glad that my team made you feel very...

Suffolk, United Kingdom
Reviewed 1 week ago

This hotel is clean and comfortable on the outskirts of York. A good 40 minutes walk from the centre which was a bit too far for us when we wanted to stroll around the city and not spend time walking along the Fulford Road which is one of the main roads into York and not especially attractive. The staff were...

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Helpful?
Thank sall1964
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear Sally - Thanks for your review on Tripadvisor although I was disappointed in some of your comments. I see from the title it was an Anniversary Stay and I promise if you had booked directly I would have ensured that this special occasion would have been recognised by us and I would have allocated a romantic room specifically. The...

Market Harborough, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed here for the weekend for my husbands birthday, all the staff are very friendly and welcoming,Our room was in need of a little TLC but other than that our stay was great and we would recommend it to anyone. The breakfast menu is amazing!!! The only negative is that they tried to over charge us for our room...

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Helpful?
Thank kateroid
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear Kate - Many thanks for your review and I was delighted you enjoyed your stay for your husband's birthday - and that every member of my team made you very welcome. We look forward to welcoming you back many times in the future - just call the hotel directly and speak to Matthew who will make sure you get...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Best Western York Pavilion is a wonderful Grade II listed Georgian country house situated in walking distance of the walls of the historic city of York. The hotel is a true-gem and lovingly restored in-keeping with the original charm of a Georgian house. Offering elegance and excellence, a magnificent and memorable place to stay and relax. •Open fireplaces•intimate lounges and bedrooms with antiques and luxury soft furnishings•four poster beds•private walled gardens. ... more   less 

Additional Information about BEST WESTERN York Pavilion Hotel

Address: 45 Main Street, York YO10 4PJ, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: ₹ 5,803 - ₹ 11,688 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN York Pavilion Hotel 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Best Western York
York Best Western
Hotel Style:
#10 Family Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN York Pavilion Hotel staff and other travellers.
9 questions
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east lothian
4 months ago
Rome, Italy
over a year ago
England, United Kingdom
England, United Kingdom

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Questions? Get answers from BEST WESTERN York Pavilion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a suite !”
Barb7267, 16 Apr 2017 | Read review
“there is no lift so if you have mobility problems ask for a ground floor room”
paulvK3247HP, 29 Mar 2017 | Read review
“My room was at the back of the hotel and very quiet.”
jhnewenterprise, 24 Feb 2017 | Read review
“Don't bother”
cphook, 20 Feb 2017 | Read review
“All rooms are great .The Hotel also offers some outside lodges.”
436keithr, 19 Feb 2017 | Read review
5 of 5