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BEST WESTERN PLUS Monkbar Hotel

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#25 of 46 Hotels in York
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Monkbar Hotel
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491 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Monkbar Hotel
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Showing 486: English reviews
York, United Kingdom
Reviewed 2 weeks ago

Group of six had lunch from 2 for £12 menu and the food was really good. I had the sausage and mash and it was so tasty and filling. black pudding rissole, ham egg and chips and spinach and mushroom cottage pie were other dishes had and everyone was happy with the food and service. Five of us had the...

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Helpful?
Thank plushdragon
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Good Evening, Thank you for the review regarding your recent stay at our property. I am very pleased to read you enjoyed your lunch meal with us in our Yorkshire Bar and Grill. It was nice that you were also able to celebrate two birthdays at the same time. Thank you for the review. Thanks again and hope you will...

Reviewed 2 weeks ago via mobile

Stayed here for a 2 day business meeting. The hotel staff were friendly and helpful, especially the catering/service team who looked after us during the meeting. My room was large, comfortable and clean, but you can hear noise easily from other rooms! A few other people at our meeting had to change room due to lack of heating in their...

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Helpful?
Thank AntarcticMummy
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Good evening, Thank you for the review regarding your recent stay at our property. I am glad you found the staff friendly and helpful and the bedroom clean and comfy. I do apologise for any issues you had with waiting times for breakfast and dinner. These comments have been noted so thank you. We do often receive many positive commnets...

A TripAdvisor Member
Level Contributor
69 reviews
10 hotel reviews
21 helpful votes
Reviewed 2 weeks ago via mobile

We visited York on Friday and stayed here in a deluxe double with breakfast on a special offer through Secret Escapes and we also go a bottle of prosecco in the room. The room had plenty of space and was lovely and clean, the bathroom also spotless. The location is great within easy walking distance of town. Staff very friendly...

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1Thank A TripAdvisor Member
Management response:

Good Morning, Thank you for the review regarding your recent stay at our property. I am glad you came to stay with us and found the hotel nice and clean, staff helpful and the location handy for visiting York. Thanks again and hope you will be back soon with us so we can provide you with a superior service. Kind...

staffs
Reviewed 2 weeks ago

stayed at hotel for one night 4th March. as it was a friends 50th birthday. room 313 was great,3rd floor but ok as hotel has lift, breakfast was super, all the staff were pleasant and friendly, the only downside and not staff or hotels fault was the inconsideration of guests walking/running along the 3rd floor corridors at night time! 2...

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Helpful?
1Thank chiversStaffs
Management response:

Good Morning, Thank you for the review regarding your recent stay at our property. Many thanks for the comments. I really hope you and your friend had a nice time for the special occasion. Pleased you liked the room and breakfast and found the staff helpful and friendly. I am sorry for any noise disturbance from guests during the stay....

Milton Keynes, United Kingdom
Reviewed 2 weeks ago

This weekend (3rd/4th March) I took my wife 170 miles north from Milton Keynes to York for a surprise birthday weekend to stay at the Monkbar hotel for 2 nights at a cost of £265. Arriving at 6pm after 5 hours of driving, 6 degrees outside and driving wind and rain, we checked in and were shown to our room...

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2Thank Nick A
Management response:

Dear Nick, Thank you for completing the review regarding your recent stay with us at our property. Your business is important to us and we value the feedback so we can keep delivering high standards of service and improve the overall experience in the future. On behalf of the entire team I apologise for the inconvenience caused during your break...

Kingston-upon-Hull, United Kingdom
Reviewed 2 weeks ago via mobile

We were greeted by a friendly girl on reception . Had to wait 5 minutes or so to be shown to our room which was in the recess of the building. My fault I suppose as I had requested a bath! Decor needed a little upgrading in the room. Room could have done with a little bit more storage space...

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Helpful?
Thank Lesley M
Management response:

Good afternoon Lesley, Thank you for the review regarding your recent stay at our property. I am pleased to hear you had a nice time with us and would come back and see us which is great. I have taken note of all comments so thank you and these will be discussed. Thanks again Lesley and hope you will be...

Fakenham, United Kingdom
Reviewed 2 weeks ago

No heating in room, absolutely freezing. Had to bring portable heating, couldn't get heating working. Water coming through bathroom ceiling. No marmalade at breakfast - ever heard of a hotel running out of marmalade? Also no steak at dinner! Absolutely pathetic menu especially as all steak off the menu. Attitude of staff apart from one member was totally unacceptable -...

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Helpful?
Thank Jean N
Management response:

Good morning Jean, Thank you for the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am disappointed...

Reviewed 2 weeks ago via mobile

We stay here for seven nights for combined birthdays for my partner and myself . We both had enjoyable week . The staff upon our arrival greeted us politely and professional but also friendly . Our room 206 overlooked the court yard which was very quiet. The room was immaculately clean with everything you need . The location was perfect...

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Helpful?
Thank Jenny H
Management response:

Good Morning Jenny and Billy, Thank you for the review regarding your recent stay at our property. I am pleased to hear you and your partner both had an enjoyable stay with us for the week and hope you both had lovely birthdays. I am glad you found the staff to be friendly and polite, your room to be quiet...

Reviewed 2 weeks ago via mobile

Not sure how people can't think this hotel is not excellent. I have very high standards and thought this hotel was lovely it's recently refurbished so the rooms look like new. We stayed in room 104 over looking the Court Yard it was nice and quiet, we stayed to celebrate my husbands birthday the staff had left him a card...

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Helpful?
Thank ClaireHarl
Management response:

Good afternoon Claire, Thank you for the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am so...

London, United Kingdom
Reviewed 2 weeks ago via mobile

Terrible hotel, the rooms have no noise insulation and we could hear every word of our next door neighbours together with the noise of the bathrooms from either side....Which kept us awake. The beds are uncomfortable. Card key would not work so had to go to reception twice. The staff were not very friendly and it felt they were not...

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Helpful?
Thank Alice5060
Gary A, Guest Relations Manager at BEST WESTERN PLUS Monkbar Hotel, responded to this review

Good afternoon, Thank you for the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On behalf of the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Following an extensive £3m refurbishment program the Monkbar Hotel has been transformed into a stunning contemporary, boutique hotel 4 star hotel. Now boasting 125 individually designed and decorated rooms, some overlooking our Yorkshire courtyard garden, others overlooking the City Walls and some with a Minster View. As any true destination hotel our restaurant - The Yorkshire Bar and Grill - will not disappoint. A stunning bar and grill concept open for brunch from 8am daily, you will be greeted by staff with a professional yet relaxed approach, who appreciate the importance of great service - and great coffee! During the day you can take your pick from modern tapas-style dishes made with the best of Yorkshire produce or be swept away with an incredible restaurant menu. Armchairs and booths make the bar a perfect place for meeting friends you can simply relax in the bar with a glass of locally distilled Mason's gin and tonic or on sunny days enjoy a bite to eat in the beautiful walled garden. Produce is key, so our Head Chef Ben and the team have chosen incredible local suppliers to create a seasonal menu that will showcase the best of local produce and put The Yorkshire bar and grill firmly on the culinary map. ... more   less 

Additional Information about BEST WESTERN PLUS Monkbar Hotel

Address: St. Maurices Road, York YO31 7JA, England (Formerly BEST WESTERN Monkbar Hotel)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: ₹ 6,573 - ₹ 13,877 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Monkbar Hotel 4*
Number of rooms: 125
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Also Known As:
Best Western York
York Best Western
Hotel Style:
#8 Family Hotel in York
#11 Luxury Hotel in York
#13 Romantic Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Monkbar Hotel staff and other travellers.
17 questions
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Edinburgh, United Kingdom
Newcastle, England, United Kingdom
2 months ago
Hertfordshire
5 days ago
Sheffield, United Kingdom

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Questions? Get answers from BEST WESTERN PLUS Monkbar Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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