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Elmbank Hotel

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1 room 2 adults 0 children
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Elmbank Hotel
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1,038 Reviews from our TripAdvisor Community

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There are newer reviews for Elmbank Hotel
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Showing 1,011: English reviews
Raleigh, North Carolina
Reviewed 9 May 2015

I made a booking for two deluxe rooms while travelling and was unable to print off the confirmation. On arrival we were given two standard rooms. I consider this to be unethical and displays the whole attitude of the hotel owners and their staff. The rooms can only be described as closets or jail cell in size. The rooms were...

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2Thank Heilag
Reviewed 4 May 2015 via mobile

I have to start with how rude and ignorant the lady on reception was to us! Totally ignorant and not one kind word said! We had to wait 1 hour 15 minutes to check into our room to then have the card machine shoved into our faces and no apology for the delay in our short stay in York! We...

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4Thank Kaleigh-Ann4
Doncaster, United Kingdom
Reviewed 3 May 2015

Booked in for one night, in a double room, but we ended up with a family room (double bed and 2single beds) the room was clean but dated decour. The bed was ok, bit on the soft side for me! The bath was long/big enough for my 6ft 5 boyfriend but the shower was rubbish, lacked any kind of power...

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2Thank pearl153
Bury, United Kingdom
Reviewed 2 May 2015

Stayed here while on our Way of the Roses bike ride. The staff were excellent both in the arranging the accommodation and whilst we stayed there. The room I stayed in was a little tired however the bathroom was excellent and the shower was warm and powerful. The breakfast was a buffet style affair and was pretty good. Great location...

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2Thank ColonelM66
Nottingham, United Kingdom
Reviewed 1 May 2015

The professional photographs on the hotel website and the outside appeal of the hotel do not match the inside at all. I try to be fair when I write hotel reviews so I will start with the a positive. The staff were courteous, helpful and approachable and I thank them for that. However the hotel really needs a refurbishment and...

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1Thank Christine R
Llangollen, United Kingdom
Reviewed 26 April 2015 via mobile

Staff not visible hiding around corner of reception. Decor in many parts tired and warn. At £105 for the night and no breakfast this was not good value for money. Care your not sleeping on the front as the floodlight comes through the curtains, not lined and no blackout blinds. Road was also very busy and noisy. I admit to...

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Thank Clwyd1962
Troon, United Kingdom
Reviewed 22 April 2015

We stayed at the Elmbank for a long weekend. On arrival there were no spaces to park the car. The girl on the desk offered to move her car so mine could be parked up for the weekend. Excellent customer service. We stayed in the annex part. Very quiet even though on the ground floor. The room (275) was one...

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Thank Alan D
altrincham
Reviewed 21 April 2015

The interior of the hotel is Victorian Gothic in the main area and has a great central staircase. The staff and particularly the man who seemed to do everything and never go home were very friendly and helpful.

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Thank LindaMoo
Reviewed 20 April 2015

The Elmbank Hotel is a big old-fashioned English thing on a leafy street leading up to the centre of York. If you don't mind the walk, it's certainly close enough to enjoy York's medieval charm at your leisure. The Victorian exterior of the hotel does not betray its faux Scottish baronial interior, whose musty carpeted, stained oak panelled and muralled...

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1Thank Alex B
essex
Reviewed 17 April 2015 via mobile

I stayed here for business and was disappointed. The reception area is beautiful but the rooms are outdated. All I require when away on business is a clean room with friendly staff. I was not confident that the rooms were that clean and the bathrooms were old and had not seen a deep clean in a long time. The other...

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2Thank fennybobsuk

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast Available

Additional Information about Elmbank Hotel

Address: The Mount | Driffield Terrace, York YO24 1GE, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: ₹ 3,913 - ₹ 8,075 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Elmbank Hotel 3*
Number of rooms: 76
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Questions & Answers

Here's what travellers have asked, with answers from Elmbank Hotel staff and other travellers.
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Questions? Get answers from Elmbank Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not 250. Water tank above. Constantly filling. ( like jet wash) Mrs stayed dressed all night. Great anniversary . 😩”
  • Really sharp.
  • Bed
  • Hairs in bath.
  • So much damp.
  • Out of date. Unsafe
 of 5 bubbles Drdarrengbeaman, 10 Dec 2016 | Read review
“Go for a superior room.”
 of 5 bubbles andreasU9120CL, 3 Dec 2016 | Read review
“Ask if boilers working before you book”
 of 5 bubbles snowman11_10, 27 Nov 2016 | Read review
“Don't book it you will be disappointed”
 of 5 bubbles lesleyb297, 20 Nov 2016 | Read review
“When booking request an upgraded room .”
 of 5 bubbles 303traceyd, 16 Nov 2016 | Read review
5 of 5