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Novotel York Centre

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Traveller (264)
Room & Suite (101)
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Overview
  • Excellent29%
  • Very good43%
  • Average19%
  • Poor6%
  • Terrible3%
Travellers talk about
“swimming pool”(176 reviews)
“x box”(31 reviews)
“separate toilet”(84 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
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Reviews (2,672)
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2,603 results
Traveller rating
781
1,064
506
159
93
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LanguageEnglish
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781
1,064
506
159
93
Show reviews that mention
All reviewsswimming poolx boxseparate toiletsofa bedexecutive roomcar parkhalf termreception areagood sizeper dayreception staffoverlooking the rivercoffee machinecastle museumclifford's toweryork centrefamily room
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751 - 755 of 2,603 reviews
Reviewed 26 February 2016

Visited this hotel 22 to 25 Feb and have nothing but praise for the experience. From the time we booked in until departure staff were some of the most plesent we have met. The rooms were warm and comfortable with all facilities you could want....More

2  Thank ReddragonWrexham
Response from ChristopheUghetto, General Manager at Novotel York CentreResponded 1 March 2016

Good morning and thank you so much for your kid review. I have passed your comments to the team as I am sure they will appreciate reading them. It was a pleasure having you with us and I hope we will have the opportunity to...More

Reviewed 26 February 2016 via mobile

This hotel is ideally situated for a visit to York. It is within a short stroll to the city centre. It is also close to the Castle museum and Cliffords Tower. Our room was typical of corporate hotels with all you need for a short...More

Thank claretcats
Response from ChristopheUghetto, General Manager at Novotel York CentreResponded 1 March 2016

Good morning, Thank you very much for your review. It is much appreciated and extremely helpful for us to keep improving on our service delivery. Your comments have been shared with the team and we will certainly investigate further your points with regards to the...More

Reviewed 24 February 2016

This was the second time we have stayed at the York Novotel, just for one night on this occasion On both occasions we could not fault it. The reception staff were polite and efficient. We stayed in an executive room which, (although we didn't get...More

Review collected in partnership with Accorhotels.com
2  Thank sim0n_P_E
Response from ChristopheUghetto, General Manager at Novotel York CentreResponded 25 February 2016

Good morning, I just wanted to thank you for staying with us once again and for taking the time to write a review. It is much appreciated. I hope we will have the pleasure to welcoming you back. In the meantime, I would like to...More

Reviewed 22 February 2016

Our second time at this hotel and our stay was just as good. Clean, comfortable, quiet room with a good view. Nice pool which was warm and spotless. Excellent staff who made our stay so special. The breakfast was just as we remembered it. Fantastic...More

Review collected in partnership with Accorhotels.com
Thank Tom781
Response from ChristopheUghetto, General Manager at Novotel York CentreResponded 23 February 2016

Good morning and thank you for your review and repeat custom. I have shared your comments with the team and whilst we are delighted to read you had another good stay, we will certainly address the points you raised with regards to the dinner buffet....More

Reviewed 22 February 2016

Excellent hotel for families. staff were excellent ! great facilities, games and play area in reception for children of ALL ages. Extremely welcoming atmosphere and a bustling and busy bar in the evening. Pool was warm and always busy with families. Would recommend to families...More

2  Thank Kirsty H
Response from ChristopheUghetto, General Manager at Novotel York CentreResponded 23 February 2016

Good morning, Thank you for choosing Novotel and for your kind comments. I have shared them with the team and we are very pleased you enjoyed your stay with us. We hope to see you again soon. With kind regards, Christophe Ughetto

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
US$ 96 - US$ 274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in York
#4 Family Hotel in York
#8 Business Hotel in York
#15 Luxury Hotel in York
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 96 - US$ 274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in York
#4 Family Hotel in York
#8 Business Hotel in York
#15 Luxury Hotel in York
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (264)
Room & Suite (101)
Dining (15)
Pool & Beach (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
scottrydal
10 April 2018|
AnswerShow all 5 answers
Response from Bellablue516 | Reviewed this property |
No just the pool and it’s very small.
0
Votes
Manb0
4 March 2018|
Answer
Response from MaximeDupont | Property representative |
Dear Manb0, The bedroom refurbishments should be completed by the last week of March. The swimming pool is not affected by them and remains open. Kind regards, Kai
1
Vote
Georgia-Mae S
24 November 2017|
AnswerShow all 5 answers
Response from Gary L | Reviewed this property |
no they don't but the sights more than make up for not saving a DVD player in a tv
0
Votes
Room Tips
"We stayed in room 101 which is excellent with river view"
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"Ask for river view"
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"the top floor was lovely and quiet"
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"we were on the first floor and heard no noise from the hotel. 2 lifts - efficient."
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