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Dean Court Hotel, BW Premier Collection

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#6 of 46 Hotels in York
Certificate of Excellence
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Dean Court Hotel, BW Premier Collection
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1,457 Reviews from our TripAdvisor Community

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There are newer reviews for Dean Court Hotel, BW Premier Collection
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Showing 1,442: English reviews
Melbourne
Reviewed 2 weeks ago via mobile

We couldn't fault the location of the hotel at all. Picture sitting in the dining room having breakfast and staring at York Minster. It was gorgeous. The twin room was huge with everything available. Wi-fi was fast and of course, free. Staff were very welcoming. The Christmas market at York was nothing to write home about but the Shambles were...

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Helpful?
1Thank Tripper2Melbourne
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Tripper2Melbourne Thank you for taking the time to write a review after your recent stay, I'm very pleased to hear that you enjoyed everything about your stay at the hotel and had a good time in York. We hope that you get the chance to visit York in the future and indeed the hotel. Kind regards Steve Bailey Deputy...

Barnsley, United Kingdom
Reviewed 2 weeks ago

We stayed here from 21st-23rd Dec and thought the location was excellent. We dropped our bags off and all of the staff were really excellent and friendly, taking our luggage to the room. We were told that we had a small double with a view of the minster and when we arrived it was better than our expectations. The room...

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Helpful?
Thank Sar_Hantrip
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Sar_Hantrip Thank you for taking the time to write a review after your recent visit to our hotel. I am sorry to hear that there was an issue with the shower in your room, subsequently this has now been attended to. It appears that the staff did try to find a solution with the issue I'm just sorry that...

London, United Kingdom
Reviewed 3 weeks ago

I stayed here for a couple of nights whilst visiting the Christmas markets. It is a very easy hotel to find. When you get to Duncombe Place, park outside the hotel, go in and get them to valet park your car for you (NB £18 per day). The hotel is across the road from the west end of York Minister...

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2Thank wolf1234
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Wolf1234 Many thanks for reviewing your recent stay at the Dean Court Hotel. It does seem that your stay was comfortable and enjoyable with the exception of the WiFi. We have had a few issues with some devices since our major upgrades took place earlier this year but for the most part our WiFi has significantly improved, however evidently...

Lincoln, United Kingdom
Reviewed 3 weeks ago

Loved this hotel from the minute we arrived. The staff very welcoming, the room nice and quiet as requested. Breakfast was good with lovely view of the Minster. The location must be the best in York. We didn't want to leave.

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Thank Lynda H
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Lynda H Thank you for reviewing your recent visit and indeed choosing to stay at the Dean Court hotel. We are all pleased to hear that your stay was so enjoyable and we agree that our location is the best in York. We look forward to welcoming you back again in the future and wish you a very happy...

London, United Kingdom
Reviewed 3 weeks ago

Each time we have stayed at the Dean Court Hotel we've received a very warm welcome. This trip was no exception and the staff have been fantastic, helping to make alternative meal arrangements for an ill relative and ensure our stay was as pleasant as possible with excellent service. The hotel is in a great location, and the rooms clean...

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Helpful?
Thank SmokedHaddock
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear SmokedHaddock Thank you for taking the time to write a review after your most recent visit and I am pleased to hear that once again you have enjoyed a relaxing and comfortable stay. We appreciate your constructive comments regarding one of our refurbished areas and look to see if a more suitable lighting solution is available. We look forward...

Lancashire
Reviewed 4 weeks ago

Just had a fabulous stay at the Dean Court. stayed in room 50 a nice comfy double room with a view of the Minster. The staff are probably the nicest ones we have come across for a very long time, Leah on reception is fantastic, very attentive and friendly. The restaurant and bar staff are also very nice, nothing too...

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Thank LancashireThompson
DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Lancashire Thompson, Thank you for your very positive review scoring us 5 out 5. I will be sharing your comments with my team, including Leah who will be delighted about your comments. Lets hope we see you again soon, next year is only 9 days away !! Kind regards and a very Merry Xmas Simon Murphy General Manager

Lincoln, United Kingdom
Reviewed 4 weeks ago

Had a Fantastic stay at the Deans Court Hotel. We was there just for the one night for a Concert at the Barbican (Human League). Would have loved to have stayed another night and tried the Resturant but just didn't have the time. Planning another trip though in January for my 50th so will definitely stay there again. The location...

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Thank StevenQ007
DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear StevenQ007, Thank you for your lovely review, "fantastic" hotel. I am so pleased that you enjoyed all aspects of your stay. Hope the Human League were good, a blast from the past for me too- a man of a certain age !! Look forward to your return visit in January 2017- to celebrate your 50th, let me know when...

York, United Kingdom
Reviewed 4 weeks ago

As our visit lasy year the rooms staff and general ambience was excellent only marred by the slight lack of attention paid to the service given during breakfast on our last day due to us having to ask twice for toast and wait while our eggs benedict and smoked salmon with poached eggs went cold, a petty gripe you may...

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Thank Mick O
DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Mick O, Thank you for your review following your recent stay. I am sorry we dropped a point this time and once again apologise for your toast not being delivered after your initial order was taken. Glad to read that this incident will not deter you from returning once again next year. Kind regards and a very Happy Xmas...

liverpool
Reviewed 4 weeks ago via mobile

A faultless stay excellent location next to york minster every member of staff were friendly and helpful spotlessly clean and beautiful bar and restaurant we thoroughly enjoyed our two night stay .car taken away and parked luggage stored away so you can take more time in this beautiful city you will not be disappointed thank you all for such a...

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Thank jameshLiverpool
DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear JameshLiverpool, Thank you for such a wonderful review following your "excellent" stay. I am so pleased to read that all my team were friendly and helpful, and you took advantage of our valet car parking- car parking in York is a bit of a challenge and costly. Thanks for the recommendation to others, and lets hope we see you...

Scarborough, England, United Kingdom
Reviewed 4 weeks ago

on the outside and inside looks good, we booked a cosy double room this was at the rear over looking two gardens, the room looked tired and needed a decorate, the two bedside tables had glass tops which moved when you placed items on especially cups this was dangerous exposing corners they need securing with corner brackets to be safe...

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Thank Peter B
DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Peter B, Thank you for your review, and I am sorry the glass table tops on the bed side tables were loose, i will certainly investigate further. We do have an ongoing hotel refurbishment programme and the room you were allocated is been totally refurbished as are three other rooms from the 16th January 2017. of course the phone...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Dean Court has the finest location in the city, standing in the shadow of York Minster. Everything is within walking distance, including city walls and all York's famous attractions.The hotel recently received a Trip Advisor Certificate of Excellence and is a previous winner of the regional Hotel of the Year Award.Entering one finds contemporary design, with emphasis on elegance and comfort. Rooms are well-equipped and individually styled. Superior and de Luxe rooms have outstanding views of the Minster. Rooms have flat screen TVs, 30 ftv channels and DVD players. There's an extensive range of DVD's and an iPOD docking station. Little "extras" include robes, brollies and mineral water. There is free Wi-Fi throughout the hotel. The Dean Court is notably child-friendly with four well equipped family rooms. Guests with limited mobility or in wheelchairs will also enjoy facilities in a quartet of rooms. Ramp access is available with staff assistance, all public rooms and restaurants are on one level, no steps. D.C.H the Restaurant has a 2AA Rosette Award whilst THE COURT Bistro & Bar offers a more informal menu in a setting with mixed seating styles. Both eateries offer the finest food and service, with local and seasonal local produce predominant in menus.There is an impressive range for vegetarian guests and those with gluten free diets. The eighty-bin wine list offers twenty wines by the glass, and a large choice of beers from local breweries and around the world. An extensive cocktail list is available too.The hotel is non-smoking. Public areas are air-conditioned. The hotel has its own secure car park which is competitively priced and includes a valet-parking service ... more   less 

Additional Information about Dean Court Hotel, BW Premier Collection

Address: Duncombe Place, York YO1 7EF, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: ₹ 6,740 - ₹ 17,507 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dean Court Hotel, BW Premier Collection 4*
Number of rooms: 37
Reservation Options:
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Also Known As:
Best Western York
York Best Western
Hotel Style:
#4 Luxury Hotel in York
#4 Business Hotel in York
#6 Romantic Hotel in York
#7 Family Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from Dean Court Hotel, BW Premier Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for valet parking - its not cheap but worth it as parking is difficult in York”
 of 5 bubbles BarryJ69, 4 Jan 2017 | Read review
“Room 63 (I think), cosy double, was really, really lovely.”
 of 5 bubbles Sar_Hantrip, 29 Dec 2016 | Read review
“Rooms at the back away from the lift are probably best”
 of 5 bubbles wolf1234, 27 Dec 2016 | Read review
“Ask for view of Minster”
 of 5 bubbles LyndaH749, 26 Dec 2016 | Read review
“Ask for a room facing the Minster if you don't mind a little extra noise for a wonderful view.”
 of 5 bubbles SmokedHaddock, 26 Dec 2016 | Read review
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