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Dean Court Hotel, BW Premier Collection

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#6 of 46 Hotels in York
Certificate of Excellence
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Dean Court Hotel, BW Premier Collection
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1,457 Reviews from our TripAdvisor Community

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Showing 1,442: English reviews
london
Reviewed 1 week ago NEW

I stayed here with my partner last October and we had a lovely time, just one minor niggle on my last review ! In December I made a booking for a family member and their 5 month old baby. This was a special treat I liaised with Fredrique at the hotel directly and the customer service was fantastic My niece...

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Helpful?
1Thank maxwellanderson
DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Maxwellanderson, Thank you for your excellent review following your nieces stay at the hotel. I am so pleased that they had also had a great stay and Fredrique offered you fantastic customer service and that they received a free of charge upgrade. We look forward to welcoming you and your family back to the hotel again soon. Kind regards...

Reviewed 2 weeks ago

After a recent visit to Dean Court York I wanted to express my thanks to the team that made this short stay very memorable. This was my second visit to York, albeit 24 years apart, so the ideal positioning of the hotel provided the perfect base to explore this mysterious city, admire historical architecture along with York's friendly and charming...

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Helpful?
2Thank Dave G
DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear David G, Thank you for your lovely review following your recent stay. I am very pleased to read your special mention about Raluca, who I totally agree is a great asset to the hotel. Your very comprehensive maintenance report has been reviewed and passed to my maintenance and housekeeping team, keeping on top of a building with hundreds of...

Gladstone, Australia
Reviewed 2 weeks ago via mobile

We stayed here for two nights and could not have been happier with our choice. Key to our choice was the availability of parking because we are driving around England. While there is a considerable cost for parking, the convenience of valet parking far outweighed the cost. A view of the magnificent York Minster from our window was a bonus....

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Helpful?
3Thank Susan B
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Susan B Many thanks for reviewing your recent visit to our hotel and how nice to see how happy you were with your stay. Our parking is not always considered good value with some of our guests but when compared with other city centre hotels, the level of service offered and the fact that our guests cars can be...

Newcastle upon Tyne, United Kingdom
Reviewed 2 weeks ago via mobile

I booked this hotel through the best western website with the special offer for b&b and it was absolutely excellent! We were upgraded free of charge and when we decided to stay an extra night it was no problem at all. The hotel was clean, quiet and the staff were extremely helpful, professional and nothing was a problem - even...

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Helpful?
1Thank slacey81
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Slacey81 What a lovely review! I'm so pleased to hear your stay described as absolutely fantastic. I have been privileged to sample our fantastic breakfasts whilst overlooking the minster too and its a great way to start the day. The staff here are as you have said a credit to the hotel we have a customer focused attitude here...

York, United Kingdom
Reviewed 2 weeks ago

We booked for the Gala dinner on New Years eve a table for four and found ourselves on a table for eight, not really a problem as while strangers to us they were good company. The hotel location could not be bettered directly across from the Minster where all the crowds gather to hear the bells at midnight making for...

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Helpful?
1Thank William043
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear William043 Thank you for taking the time to review your recent experience. As you may have read from the other review on this page we had another customer that did not like the lamb that was served and we have to hold our hand up on this occasion for whatever reason we were unable to produce to the standards...

Williamsburg, Virginia
Reviewed 2 weeks ago

I can understand why this this hotel is being upgraded to the BW Premier collection - it is a quaint, boutique-like hotel housed in a lovely old building in a prime location. Appreciated the valet parking service and excellent from desk reception. Amy was helpful throughout our stay. Lovely breakfast - we took advantage early and enjoyed a nice sunrise...

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Helpful?
1Thank Annie_in_the_burg
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Annie_in_the_burg Many thanks for reviewing your recent visit to our hotel and for awarding us a five star rating. I am pleased to hear that our charming hotel, helpful staff and ideal location set the tone for a good stay and left you pleasantly surprised. We hope to welcome you back to the hotel in the future. Kind regards...

Henley-on-Thames, United Kingdom
Reviewed 2 weeks ago

We booked a Christmas 3 day package, had 2 rooms booked one for elderly lady near to the lift and my wife and I had a large room so we could open presents together on Christmas day. Both rooms were clean, comfortable, well prepared and with Christmas goodies provided. Communications after we had booked but before we arrived were not...

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Helpful?
Thank Barry J
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear Barry J Thank you for taking the time to review your Christmas package stay at the Dean Court Hotel. I am pleased to see you have awarded us a rating of five stars but it does appear there were a few minor niggles for us to review to ensure an even better experience for next time. Due to the...

Grantham, United Kingdom
Reviewed 2 weeks ago

We stayed at the Dean Court hotel for the first time New Year's Eve. The hotel itself we found to be absolutely lovely. The location is wonderful. Right opposite the minster. The staff were lovely and nothing was too much trouble. Special thanks to Leah on reception who went out of her way to make us feel special. The only...

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Helpful?
1Thank June W
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear June W Thank you for taking the time to leave a review after recently visiting the hotel. I have passed on your comments to our head chef regarding the lamb and if I am honest there was another person who had made a similar comment regarding the lamb. Our relatively new head chef had inherited this menu and would...

Pasadena, California
Reviewed 2 weeks ago

Just a perfect location, accommodating staff and wonderful dining facilities. No AC (some ugly American was complaining loudly about this at the front desk...but, really, the fans are all one could possibly need). We inhabited two separate rooms (sister and brother traveling together) and were both entirely pleased. Spectacular spot. The only place I'll stay whenever I have the privilege...

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Helpful?
1Thank GFWTRES
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear GFWTRES Thank you for sparing the time to share your thoughts with the tripadvisor public following on from your recent stay. In all fairness to the chap at reception it would be nice if we had A/C but regrettably this is just not feasible and so we ensure fans are on hand in every room and this will usually...

New York City, New York
Reviewed 3 weeks ago via mobile

Never stayed at dean court before but will definitely return,cannot praise the staff highly enough.made to feel very welcome as soon we checked in! Stayed in room 14 though not very spacious very comfortable bed and fantastic walk in shower,with great views of the minster! Great breakfast with plenty of options!

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Helpful?
1Thank leeboygreen
DeanCourt, Manager at Dean Court Hotel, BW Premier Collection, responded to this review

Dear leeboygreen Thank you for reviewing your recent visit to the Dean Court Hotel, I'm pleased to hear your comments about the comfortable bed, fantastic shower and great breakfast but above all the praise for the staff is what I love to hear the most, we have a great team and I am happy to hear how comfortable they made...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
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  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Dean Court has the finest location in the city, standing in the shadow of York Minster. Everything is within walking distance, including city walls and all York's famous attractions.The hotel recently received a Trip Advisor Certificate of Excellence and is a previous winner of the regional Hotel of the Year Award.Entering one finds contemporary design, with emphasis on elegance and comfort. Rooms are well-equipped and individually styled. Superior and de Luxe rooms have outstanding views of the Minster. Rooms have flat screen TVs, 30 ftv channels and DVD players. There's an extensive range of DVD's and an iPOD docking station. Little "extras" include robes, brollies and mineral water. There is free Wi-Fi throughout the hotel. The Dean Court is notably child-friendly with four well equipped family rooms. Guests with limited mobility or in wheelchairs will also enjoy facilities in a quartet of rooms. Ramp access is available with staff assistance, all public rooms and restaurants are on one level, no steps. D.C.H the Restaurant has a 2AA Rosette Award whilst THE COURT Bistro & Bar offers a more informal menu in a setting with mixed seating styles. Both eateries offer the finest food and service, with local and seasonal local produce predominant in menus.There is an impressive range for vegetarian guests and those with gluten free diets. The eighty-bin wine list offers twenty wines by the glass, and a large choice of beers from local breweries and around the world. An extensive cocktail list is available too.The hotel is non-smoking. Public areas are air-conditioned. The hotel has its own secure car park which is competitively priced and includes a valet-parking service ... more   less 

Additional Information about Dean Court Hotel, BW Premier Collection

Address: Duncombe Place, York YO1 7EF, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: ₹ 6,882 - ₹ 17,626 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dean Court Hotel, BW Premier Collection 4*
Number of rooms: 37
Reservation Options:
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Also Known As:
Best Western York
York Best Western
Hotel Style:
#4 Luxury Hotel in York
#4 Business Hotel in York
#6 Romantic Hotel in York
#7 Family Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from Dean Court Hotel, BW Premier Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for valet parking - its not cheap but worth it as parking is difficult in York”
 of 5 bubbles BarryJ69, 4 Jan 2017 | Read review
“Room 63 (I think), cosy double, was really, really lovely.”
 of 5 bubbles Sar_Hantrip, 29 Dec 2016 | Read review
“Rooms at the back away from the lift are probably best”
 of 5 bubbles wolf1234, 27 Dec 2016 | Read review
“Ask for view of Minster”
 of 5 bubbles LyndaH749, 26 Dec 2016 | Read review
“Ask for a room facing the Minster if you don't mind a little extra noise for a wonderful view.”
 of 5 bubbles SmokedHaddock, 26 Dec 2016 | Read review
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