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The Grand Hotel & Spa

Expedia.comUS$ 238*
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#6 of 46 Hotels in York
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 438*
US$ 238*
Great Deal
US$ 246*
US$ 258*
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The Grand Hotel & Spa
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3,796 Reviews from our TripAdvisor Community

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There are newer reviews for The Grand Hotel & Spa
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Showing 3,750: English reviews
england
Reviewed 25 November 2015

stopped here for 1 night ,arrived early but room was not ready but we could leave our bags till later which was ok. check in was easy and quick. the room 209 we got was great but the cold water tap in the toilet did not work. the bed was good but I could hear a drone from a motor...

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Helpful?
Thank focus1
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear focus1, Thank you for taking the time to write such a lovely review of our hotel. We are delighted that you had an enjoyable stay with us and it’s great to know that we were able to look after you so well. I’m sorry to hear about the small faults you had with the tap and motor drone –...

Reviewed 25 November 2015 via mobile

Visited with my boyfriend last month, the hotel is absolutely gorgeous! No faults whatsoever. The spa was so relaxing, couldn't have been more relaxed if we tried. The baths in the room are gorgeous! And so big! We were in heaven! Perfect!!!

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Helpful?
Thank db90x
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear db90x, Thank you for taking the time to write such a lovely review of our hotel. We are delighted that you had an enjoyable stay with us and it’s great to know that we were able to look after you so well – particularly in our relaxing spa! We are currently looking forward to a complete redesign of the...

Woking
Reviewed 25 November 2015

Our company ran an event at the Grand on 24/11/15 and I stayed the night before, had a massage and ate a 3 course meal in the restaurant. All the staff in the hotel were very keen to help, extremely polite and could not do enough for you. Maggie's massage was one of the best I have ever had, thank...

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Helpful?
1Thank HPstrong
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear HPstrong, Thank you for taking the time to write such a lovely review of our hotel. We are delighted that you had an enjoyable stay with us and it’s great to know that we were able to look after you so well – from the spa and our Hudson’s restaurant, to your company’s event. It is a very exciting...

edinburgh, scotland
Reviewed 23 November 2015

Everything was of exceptionally high standard, from the polite and friendly welcome, to the comfort of the room, ultra luxurious bed, and loads of hot water and fluffy towels, excellent spa facilities, and the breakfast staff were above and beyond helpful and polite, breakfast was delicious with a wide ranging choice. This is not somewhere I could afford to come...

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Helpful?
Thank anyeka
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear anyeka, Thank you for taking the time to write such a lovely review of our hotel. We are delighted that you had an enjoyable stay with us and it’s great to know that we were able to look after you so well. It is a very exciting time for us here at The Grand and hearing such positive feedback...

Kingswinford, United Kingdom
Reviewed 22 November 2015

Just had an overnight stay. It was absolutely amazing from the minute we pulled up in the car until the valet brought it back to us on departure we were made to feel very welcome. We had afternoon tea on Saturday...delicious! The bedroom was beautiful, clean and very well equipped. The spa was wonderful, a perfect way to start the...

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Helpful?
Thank Heather P
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Heather P, Thank you for taking the time to write such a lovely review of our hotel. We are delighted that you had an enjoyable stay with us and it’s great to know that we were able to look after you so well – particularly for your Grand Afternoon Tea and in our lovely spa. It is a very...

Reviewed 18 November 2015

I travel to York regularly, and always stay at this hotel. It has never disappointed - great service, great staff, very good food. The spa/gym area downstairs are really good, the staff are always helpful, polite and welcome you with a smile.

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Helpful?
Thank Roxana C
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Roxana C, Thank you for taking the time to write such a lovely review of our hotel. We are delighted that you had another enjoyable stay with us and it’s great to know that we were able to look after you so well – particularly in our Hudson’s restaurant and spa. It is a very exciting time for us...

aberdeen
Reviewed 17 November 2015

Lovely spa facilities,very comfortable restaurant and well laid out to allow intimacy but still part of company and scrumptious food, well worth a visit if you fancy treating yourself.staff polite,informative

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Helpful?
Thank aileen d
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear aileen d, Thank you for taking the time to write such a lovely review of our hotel. We are delighted that you had an enjoyable stay with us and it’s great to know that we were able to look after you so well – particularly in our Hudson’s restaurant and spa. We are currently looking forward to a complete...

Whitley Bay, United Kingdom
Reviewed 13 November 2015

Stayed one night, big room, good service, lovely breakfast, car looked after and was sitting outside the hotel ready for my early departure. The only small observation is that the rooms are a little dull....very unadventurous decoration and no art work in the corridors, which make for a strange, look.

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Helpful?
Thank Spanishcitytown
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Spanishcitytown, Thank you for taking the time to write such a lovely review of our hotel. We are delighted that you had an enjoyable stay with us and it’s great to know that we were able to look after you so well. I’m sorry to hear that the decor in your room was not to your taste, due to...

Manchester, United Kingdom
Reviewed 12 November 2015 via mobile

Had such a wonderful time here! Rooms are lovely and the staff are very helpful!!! The spa is beautiful and make sure you eat in the restaurant too.. Most amazing meal we have had in a long time!!! It's extremely obvious why they have such a high rating. Made us feel very special

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Helpful?
Thank RoxRit
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear RoxRit, Thank you for taking the time to write such a lovely review of our hotel. We are delighted that you had an enjoyable stay with us and it’s great to know that we were able to look after you so well. It’s wonderful to hear you were able to make the most of our hotel’s facilities by using...

Staindrop, United Kingdom
Reviewed 12 November 2015 via mobile

My husband and and I married in March 2014 and I stayed here the night before our wedding with my maid of honour and the night of our wedding with my husband. If the hotel wasn't so beautiful, and the complaint we had not dealt with very well by the manager the day after our wedding I would have marked...

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Helpful?
3Thank KatieEffieBlenkinsop
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear KatieEffieBlenkinsop Thank you for taking the time to write a review on your trip to us at the Grand Hotel and Spa in York. I am sorry to hear that your arrival at the hotel was not to our normal standards, I am at a loss to explain what happened as most certainly this is not how we greet...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hudson's
Hudson's
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 

Additional Information about The Grand Hotel & Spa

Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: ₹ 11,958 - ₹ 27,453 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa
Hotel Style:
#2 Business Hotel in York
#3 Romantic Hotel in York
#3 Luxury Hotel in York
#3 Spa Hotel in York
#3 Family Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel & Spa staff and other travellers.
65 questions
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Questions? Get answers from The Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“402 is a fabulous room.”
908RobertM, 22 May 2017 | Read review
“Just enjoy the hotel and the beautiful City of York. Try the cocktails, they are superb.”
202DianeN, 17 May 2017 | Read review
“We are unable the answer questions on the rooms, we had Afternoon Tea only”
672GinaG, 11 May 2017 | Read review
“Ask for a quiet room on an upper floor”
BarbaraR58, 11 May 2017 | Read review
“Front room”
686ay_eg_ld, 9 May 2017 | Read review
5 of 5
Expedia.com
US$ 238* /night
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Booking.comUS$ 246
CancelonUS$ 258
AMOMAUS$ 438
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Prices are for 1 room, 2 adults
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