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The Grand Hotel & Spa

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#5 of 45 Hotels in York
Certificate of Excellence
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1 room 2 adults 0 children
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The Grand Hotel & Spa
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3,750 Reviews from our TripAdvisor Community

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There are newer reviews for The Grand Hotel & Spa
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Showing 3,705: English reviews
Reviewed 18 November 2015

I travel to York regularly, and always stay at this hotel. It has never disappointed - great service, great staff, very good food. The spa/gym area downstairs are really good, the staff are always helpful, polite and welcome you with a smile.

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Helpful?
Thank Roxana C
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Roxana C, Thank you for taking the time to write such a lovely review of our hotel. We are delighted that you had another enjoyable stay with us and it’s great to know that we were able to look after you so well – particularly in our Hudson’s restaurant and spa. It is a very exciting time for us...

aberdeen
Reviewed 17 November 2015

Lovely spa facilities,very comfortable restaurant and well laid out to allow intimacy but still part of company and scrumptious food, well worth a visit if you fancy treating yourself.staff polite,informative

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Helpful?
Thank aileen d
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear aileen d, Thank you for taking the time to write such a lovely review of our hotel. We are delighted that you had an enjoyable stay with us and it’s great to know that we were able to look after you so well – particularly in our Hudson’s restaurant and spa. We are currently looking forward to a complete...

Whitley Bay, United Kingdom
Reviewed 13 November 2015

Stayed one night, big room, good service, lovely breakfast, car looked after and was sitting outside the hotel ready for my early departure. The only small observation is that the rooms are a little dull....very unadventurous decoration and no art work in the corridors, which make for a strange, look.

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Helpful?
Thank Spanishcitytown
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Spanishcitytown, Thank you for taking the time to write such a lovely review of our hotel. We are delighted that you had an enjoyable stay with us and it’s great to know that we were able to look after you so well. I’m sorry to hear that the decor in your room was not to your taste, due to...

Manchester, United Kingdom
Reviewed 12 November 2015 via mobile

Had such a wonderful time here! Rooms are lovely and the staff are very helpful!!! The spa is beautiful and make sure you eat in the restaurant too.. Most amazing meal we have had in a long time!!! It's extremely obvious why they have such a high rating. Made us feel very special

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Helpful?
Thank RoxRit
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear RoxRit, Thank you for taking the time to write such a lovely review of our hotel. We are delighted that you had an enjoyable stay with us and it’s great to know that we were able to look after you so well. It’s wonderful to hear you were able to make the most of our hotel’s facilities by using...

Staindrop, United Kingdom
Reviewed 12 November 2015 via mobile

My husband and and I married in March 2014 and I stayed here the night before our wedding with my maid of honour and the night of our wedding with my husband. If the hotel wasn't so beautiful, and the complaint we had not dealt with very well by the manager the day after our wedding I would have marked...

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Helpful?
3Thank KatieEffieBlenkinsop
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear KatieEffieBlenkinsop Thank you for taking the time to write a review on your trip to us at the Grand Hotel and Spa in York. I am sorry to hear that your arrival at the hotel was not to our normal standards, I am at a loss to explain what happened as most certainly this is not how we greet...

London, United Kingdom
Reviewed 12 November 2015 via mobile

My husband booked us the full suite room to celebrate my birthday weekend. From the moment you pull up outside the hotel, you are extremely well looked after by very attentive and very professional staff. The hotel is a pleasure to be in- especially the lounge bars. We had afternoon tea there and it was so delicious! So much variety...

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Helpful?
Thank Lindbergs_11
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Lindbergs_11, Thank you for taking the time to write such a lovely review of our hotel. We are delighted that you had an enjoyable stay with us and it’s great to know that we were able to look after you so well on your birthday – particularly your Grand Afternoon Tea! It is a very exciting time for us...

Reviewed 12 November 2015

We decided to have a very last minute break overnight on Saturday of last week. Our daughter and her family had stayed here a few weeks ago when visiting from Switzerland and were very impressed, therefore suggesting we also try it out. So many good things about this hotel, great location right in the city centre, valet parking so absolutely...

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Helpful?
Thank Gstaa
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Gstaa, Thank you for taking the time to write such a lovely review of our hotel. We are delighted that you had an enjoyable stay with us and it’s great to know that we were able to look after you so well. We are exceptionally lucky to be situated in such a beautiful Grade II listed building and we...

Pontefract, England, United Kingdom
Reviewed 11 November 2015 via mobile

Had the most fabulous time. Highly recommend for a stay. Had afternoon tea for our wedding breakfast and it was lush. It really is 5*. Lovely staff that cant do enough. We stayed 2 nights in a suite, gorgeous robes and molten brown toiletries along with a proper coffee machine. Bose sound system linked to the bathroom. Stunning hotel. Excellent...

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Helpful?
Thank Samantha W
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Samantha W, Thank you for taking the time to write such a lovely review of our hotel. We are delighted that you had an enjoyable stay with us and it’s great to know that we were able to look after you so well on your wedding celebrations. We are exceptionally lucky to be situated in such a beautiful Grade...

Oakland, California
Reviewed 11 November 2015

We had driven up to York from Nottingham and wanted to get out of the rain for a quiet coffee break before exploring. We spotted The Grand and received a warm welcome and were ushered into the quiet bar and lounge, where we had delicious cappuccinos and biscuits. Even though we were not hotel guests, the knowledgeable bellman gave us...

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Helpful?
Thank SarahLN1889
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear SarahLN1889, Thank you for taking the time to write such a lovely review of our hotel. We are delighted that you had an enjoyable visit to us and it’s great to know that we were able to look after you so well. We are currently looking forward to a complete redesign of the hotel decor including the restaurant and...

Reviewed 11 November 2015 via mobile

Fantastic hotel and spa , amazing room with 2 bathrooms . Breakfast very good with polite staff & superb quality food . The overall stay was excellent but be aware that your car keys are taken and your car is parked around the rear in an NCP Carpark with an added charge of £20. The concierge take your bags and...

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Helpful?
1Thank Pashleywaketeam
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Pashleywaketeam, Thank you for taking the time to write such a lovely review of our hotel. We are delighted that you had an enjoyable stay with us and it’s great to know that we were able to look after you so well. I am disappointed to hear that you were made to feel uncomfortable by our concierge – this...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hudson's
Hudson's
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 

Additional Information about The Grand Hotel & Spa

Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: ₹ 11,377 - ₹ 26,463 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa
Hotel Style:
#2 Business Hotel in York
#2 Spa Hotel in York
#3 Family Hotel in York
#3 Luxury Hotel in York
#3 Romantic Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel & Spa staff and other travellers.
63 questions
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Questions? Get answers from The Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check what you get for your money”
I6358AUjohnc, 27 Apr 2017 | Read review
“Top floors are a must, great views if the building work is completed”
alexwheeldon123, 25 Apr 2017 | Read review
“Rooms on 4th floor at the back were quiet”
jlowe115, 23 Apr 2017 | Read review
“See the room, and the bathroom, before you book it”
IGGAHorshamUK, 18 Apr 2017 | Read review
“Our room was 212 which had a separate room off the main bedroom.”
NLSACSJRE, 18 Apr 2017 | Read review
5 of 5