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The Grand Hotel & Spa

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#5 of 45 Hotels in York
Certificate of Excellence
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1 room 2 adults 0 children
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The Grand Hotel & Spa
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3,740 Reviews from our TripAdvisor Community

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There are newer reviews for The Grand Hotel & Spa
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Showing 3,695: English reviews
Portsmouth, United Kingdom
Reviewed 8 October 2015 via mobile

I came with close friends for a day spa experience. My first sap experienc and I loved it!!! We had such an amazing time. The treatment was lovely and pool,sauna,steam room all clean! (Few broken tiles in the pool and jacuzzi but overall a great relaxing day!!

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Helpful?
Thank Pascoefamily
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Pascoefamily, Thank you for taking the time to review your trip to York and your stay at The Grand Hotel & Spa. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. We believe that going the extra mile and providing an intimate...

Franklin, Tennessee
Reviewed 8 October 2015

My wife & I booked a deluxe king bed room and were very pleased with what we received - our room could not have been better. Plenty of space, nice bed and bedding, nice bathroom and our room on the top floor, looked out and onto the street below and a part of the York Wall. From this location one...

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Helpful?
1Thank jimmclendon
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear jimmclendon, Thank you for taking the time to review your trip to York and your stay at The Grand Hotel & Spa. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. We believe that going the extra mile and providing an intimate...

York
Reviewed 8 October 2015

We stayed here for one night and wow it was really impressive. It deserves its five star status. The rooms are massive and the beds big and really comfy. The staff were great and very helpful. The pool and spa are beautiful. The location is great walking distance to everywhere in York. We could not fault our stay.

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Helpful?
Thank Jamie06
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Jamie06, Thank you for taking the time to review your trip to York and your stay with us here at The Grand Hotel & Spa. We are delighted to hear that you had an enjoyable experience with us and pleased to know that the team was able to look after you so well. We are currently looking forward to...

Reviewed 7 October 2015 via mobile

Me and my husband visited here 2 years ago and loved it so we visited again on 2 October what a let down !!! Told us they upgraded us lovely we thought until 10pm at night .... Boom boom boom ... Was next to the function room ... Did move us to a suite just for the night then had...

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3Thank gailpaul20
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear gailpaul20 Thank you for taking the time to write a review on your stay with us at the Grand Hotel and Spa. I am sorry to hear that a function within the hotel disrupted your stay and that we allocated you a room next to this. We are due to have an expansion of our beautiful property next year...

Leeds, Alabama
Reviewed 6 October 2015 via mobile

We stayed on a Sunday night. Had a couples spa day , which included a back and shoulder massage and facial. It was lovely the girls were very professional. We were made to feel very comfortable. The gowns and slippers were very nice aswell. Went and checked into our room after our treatments. We stayed in a double deluxe room....

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Helpful?
Thank Tay19912701
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Tay19912701, Thank you for taking the time to write such a lovely review of our hotel. Here at The Grand Hotel & Spa York we believe that going the extra mile and providing an intimate service is what truly makes us stand out. We are very lucky to have such a passionate team and it’s wonderful knowing that our...

Manchester
Reviewed 6 October 2015 via mobile

Stayed for one night with my wife on a spa and stay package. Fantastic hotel and staff! Spa treatment was amazing and facilities second to non. Afternoon tea and breakfast also lovely. Easily the best hotel I have ever stayed at! Fantastic! Would stay here again any time.

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Helpful?
Thank Mick949
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Mick949, Thank you for taking the time to review your trip to York and your stay with us here at The Grand Hotel & Spa. We are delighted to hear that you had an enjoyable experience and pleased to know that the team was able to look after you so well. We are currently looking forward to a complete...

Derby, United Kingdom
Reviewed 6 October 2015

My husband and I originally booked The Grand Hotel for a two night stay. We were so impressed by the quality of the room, the staff, the food and the service that we quickly booked an extra night. We found all of the staff professional, interested in their work and friendly. The car was taken away as we arrived and...

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Helpful?
Thank dancer187048
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear dancer187048, Thank you for taking the time to write such a lovely review of our hotel. Here at The Grand Hotel & Spa York we endeavour to provide the very best and it’s truly heart warming knowing that our hard work hasn’t gone unnoticed. Hearing such positive feedback from our guests really does make us extremely proud to work...

Derbyshire, United Kingdom
Reviewed 5 October 2015 via mobile

All staff were very professional in all our dealings with them The room was very comfortable The spa was very relaxing The location in York is perfect for walking to all the major sites We have stayed previously and intend to stay again

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Helpful?
Thank Stickermansister
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Stickermansister, Thank you for taking the time to review your trip to York and your stay at The Grand Hotel & Spa. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. It will be our absolute pleasure to welcome you back here...

Stoke-on-Trent, United Kingdom
Reviewed 5 October 2015 via mobile

Stayed at the grand hotel for one night. Hotel is very nice, staff are very polite. Great location. Room was a good size, although very warm. Put on air con which was so loud and rattling that we had to turn it off. Also my partner woke up saying the place is haunted so there's also that. Overall really nice...

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Helpful?
2Thank grace0392
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear grace0392 Thank you for taking the time to write a review on your stay with us at the Grand Hotel and Spa. I am sorry to hear that our air conditioning unit let you down and disturbed your stay. We have already had an engineer come and look at this and fix the motor which was causing the noise....

Guildford, United Kingdom
Reviewed 4 October 2015 via mobile

My wife and I stayed at The Grand for three nights for our wedding anniversary. From arriving to the valet parking through to leaving everyting was perfect. Every member of staff that we came into contact with was excellent, their focus on customer service was superb. We stayed in an executive room which was huge. On entering there was a...

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Helpful?
1Thank Gary H
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Gary H, Thank you for taking the time to review your trip to York and your stay at The Grand Hotel & Spa. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. We believe that going the extra mile and providing an...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hudson's
Hudson's
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 

Additional Information about The Grand Hotel & Spa

Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: ₹ 11,453 - ₹ 26,474 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa
Hotel Style:
#2 Business Hotel in York
#2 Spa Hotel in York
#3 Luxury Hotel in York
#3 Romantic Hotel in York
#3 Family Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel & Spa staff and other travellers.
63 questions
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Questions? Get answers from The Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on 4th floor at the back were quiet”
jlowe115, 23 Apr 2017 | Read review
“See the room, and the bathroom, before you book it”
IGGAHorshamUK, 18 Apr 2017 | Read review
“Our room was 212 which had a separate room off the main bedroom.”
NLSACSJRE, 18 Apr 2017 | Read review
“Upper floor with city views”
Cas62, 17 Apr 2017 | Read review
“refer to Website”
150pauline, 14 Apr 2017 | Read review
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