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The Express by Holiday Inn Norwich is a new 78 bedroom hotel on the Norwich Sports Village Complex. This Modern Hotel hosts a neighbouring Esporta Health and Raquet Club, the Royal Norfolk Golf Club, and the only Ice Rink in Norfolk, Ice Experience. All our guests can take advantage of...
So, where to start? Stuff is really nice and they were very serviceable, but the venue is not up to the level.
The hotel seems to be some old place that was being refurbished. Rooms were small, windows don't open, shower didn't have any pressure...More
We stayed overnight, the staff were friendly, helpful, and assisted us with booking taxis and gave advice on what time we should book to go out to our venue because the football was on! The room was clean, warm, comfortable, and the bar was reasonably...More
1 Thank Jimjemmy21
Response from HIEXDutyManager, Guest Relations Manager at Holiday Inn Express NorwichResponded 20 December 2017
It is great to hear such a nice comments about your stay in our hotel !!!
We are very happy your stay was 5/5!
Hope you will revisit !
Guest Service Manager
I found the hotel to be bright and cheerful, the staff were very friendly and courteous, it was a very hot evening but my air conditioning was really good, my room was nice and clean and tidy and I had a very comfortable bed, ok...More
Stayed here last night. We booked through another website as cheaper but not worth the nearly £100 we spent. Disabled room for 2 adults and a 3 year old. Don't know why we had a disabled room but it was horrible. So run down lookinf...More
1 Thank sjayne89
Response from Erica S, General Manager at Holiday Inn Express NorwichResponded 1 week ago
Thank you for your review. As discussed on your departure, we are terribly sorry that the hotel did not meet your expectations on this occasion. This is not our usual standard of bedrooms. I am disappointed to hear your feedback regarding breakfast as...More
In 50 years of visiting 50 countries over four continents this has to have been my worst ever experience of a hotel stay. Due to roof refurbishment, one complete floor of the hotel had no airconditioning on a planned basis - without any pre-arrival notification...More
1 Thank The_Dunmurry_Kid
Response from HIEXDutyManager, Public Relations Manager at Holiday Inn Express NorwichResponded 1 week ago
Thank you for taking your time and providing us with your feedback.
I would like to sincerely apologize for all the inconvenience caused by the lack of a/c. I absolutely understand your frustration and I am sorry we have not meet you expectations....More
The Express by Holiday Inn Norwich is a new 78 bedroom hotel on the Norwich Sports Village Complex. This Modern Hotel hosts a neighbouring Esporta Health and Raquet Club, the Royal Norfolk Golf Club, and the only ...MoreIce Rink in Norfolk, Ice Experience. All our guests can take advantage of all the facilities at the Health and Raquet club Swimming, Gym etc, for a daily fee as well as enjoy a round of golf or take advantage of our special GOLF BREAK Package contact our reception for special rates.Also enjoy ice skating at the Ice Experience. Our guest can take advantage of our rail/airport Courtesy Shuttle bus which runs daily and can be booked at reception from 8am - 9.30pm. The Express by Holiday Inn is located 2.5 miles from Norwich City Centre and 1.9MI from Norwich International Airport just off the A140. The hotel has been designed to combine contemporary design with comfortable accommodation and value pricing, catering for both business and leisure travellers. Each of the 78 bedrooms has a desk area with high speed internet access, direct dial telephone, tea and coffee making facilities, flat screen TV with satellite channels and an invigorating power shower. Our rates include Continental Breakfast which is served in the Great Room which is also a relaxing and informal place to unwind with a drink from our bar or to enjoy a Light Snack from our evening menu. Less
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