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Holiday Inn Express Norwich

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Traveller (95)
Room & Suite (56)
Dining (16)
Ratings and reviews
  • Excellent20%
  • Very good36%
  • Average27%
  • Poor9%
  • Terrible8%
Travellers talk about
“large asda”(13 reviews)
“asda supermarket”(13 reviews)
“sports centre”(12 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
The Express by Holiday Inn Norwich is a new 78 bedroom hotel on the Norwich Sports Village Complex. This Modern Hotel hosts a neighbouring Esporta Health and Raquet Club, the Royal Norfolk Golf Club, and the only Ice Rink in Norfolk, Ice Experience. All our guests can take advantage of...
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Location and contact
Norwich Sports Village Drayton High Road | Drayton High Road, Norwich NR6 5DU, England
Hotel website
3.5 km to Norwich Airport
48 restaurants are within a 2 km radius
3.6 km from Norwich Cathedral
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (516)
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1 - 5 of 509 reviews
Reviewed today via mobile

So, where to start? Stuff is really nice and they were very serviceable, but the venue is not up to the level. The hotel seems to be some old place that was being refurbished. Rooms were small, windows don't open, shower didn't have any pressure...More

Thank Luis P
Hotel's Favourite
Reviewed 12 December 2017 via mobile

We stayed overnight, the staff were friendly, helpful, and assisted us with booking taxis and gave advice on what time we should book to go out to our venue because the football was on! The room was clean, warm, comfortable, and the bar was reasonably...More

1  Thank Jimjemmy21
Response from HIEXDutyManager, Guest Relations Manager at Holiday Inn Express NorwichResponded 20 December 2017

Dear Guest, It is great to hear such a nice comments about your stay in our hotel !!! We are very happy your stay was 5/5! Hope you will revisit ! Best Regards, Dorota Konieczna Guest Service Manager

Reviewed 2 days ago

I found the hotel to be bright and cheerful, the staff were very friendly and courteous, it was a very hot evening but my air conditioning was really good, my room was nice and clean and tidy and I had a very comfortable bed, ok...More

Thank jade073
Reviewed 1 week ago via mobile

Stayed here last night. We booked through another website as cheaper but not worth the nearly £100 we spent. Disabled room for 2 adults and a 3 year old. Don't know why we had a disabled room but it was horrible. So run down lookinf...More

1  Thank sjayne89
Response from Erica S, General Manager at Holiday Inn Express NorwichResponded 1 week ago

Dear SJayne, Thank you for your review. As discussed on your departure, we are terribly sorry that the hotel did not meet your expectations on this occasion. This is not our usual standard of bedrooms. I am disappointed to hear your feedback regarding breakfast as...More

Reviewed 2 weeks ago via mobile

In 50 years of visiting 50 countries over four continents this has to have been my worst ever experience of a hotel stay. Due to roof refurbishment, one complete floor of the hotel had no airconditioning on a planned basis - without any pre-arrival notification...More

1  Thank The_Dunmurry_Kid
Response from HIEXDutyManager, Public Relations Manager at Holiday Inn Express NorwichResponded 1 week ago

Dear Guest, Thank you for taking your time and providing us with your feedback. I would like to sincerely apologize for all the inconvenience caused by the lack of a/c. I absolutely understand your frustration and I am sorry we have not meet you expectations....More

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About
Description
The Express by Holiday Inn Norwich is a new 78 bedroom hotel on the Norwich Sports Village Complex. This Modern Hotel hosts a neighbouring Esporta Health and Raquet Club, the Royal Norfolk Golf Club, and the only ...More Ice Rink in Norfolk, Ice Experience. All our guests can take advantage of all the facilities at the Health and Raquet club Swimming, Gym etc, for a daily fee as well as enjoy a round of golf or take advantage of our special GOLF BREAK Package contact our reception for special rates.Also enjoy ice skating at the Ice Experience. Our guest can take advantage of our rail/airport Courtesy Shuttle bus which runs daily and can be booked at reception from 8am - 9.30pm. The Express by Holiday Inn is located 2.5 miles from Norwich City Centre and 1.9MI from Norwich International Airport just off the A140. The hotel has been designed to combine contemporary design with comfortable accommodation and value pricing, catering for both business and leisure travellers. Each of the 78 bedrooms has a desk area with high speed internet access, direct dial telephone, tea and coffee making facilities, flat screen TV with satellite channels and an invigorating power shower. Our rates include Continental Breakfast which is served in the Great Room which is also a relaxing and informal place to unwind with a drink from our bar or to enjoy a Light Snack from our evening menu. Less
Hotel class
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Hotel class
Contact Information
Room types
Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Airport Transportation
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair Access
Pool
Beachfront
Room Service
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms
Hotel class
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Hotel class
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Room types
Non-Smoking Rooms
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Traveller (95)
Room & Suite (56)
Dining (16)
Questions & Answers
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jacekgruca
21 September 2015|
Answer
Response from William K |
There is no pool in the hotel. There is a pool next door in the Virgin Active club, but it is a separate feature that costs extra to use.
1
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Room Tips
"Go elsewhwere"
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"Not far from city centre"
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"Nice place to stay"
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"Wait for the renovation and make sure you get a renovated room"
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