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Holiday Inn Norwich

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Holiday Inn Norwich
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619 Reviews from our TripAdvisor Community

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Showing 615: English reviews
Gloucester
Reviewed 1 week ago NEW

I am a regular visitor to Norwich, so have tried a few of the hotels. My usual was fully booked, so I tried the holiday inn. Generally it is OK, but there are a number of things which mean that I will only stay here again if there isn't room at the ones I normally stay at. The rooms are...

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Helpful?
Thank Keef74
CHESHIRE
Reviewed 1 week ago

My husband and myself stayed here for one night. Check in was smooth and reception staff were excellent. Room was small and toilet and shower room was excessively small. Kettle and cups in a drawer if you look hard enough. We decided to eat in their restaurant as the hotel is really too far out of the city. My advice...

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Helpful?
Thank MANUFORTE
Wayne M, General Manager at Holiday Inn Norwich, responded to this review

Hello, Thank you for your feedback regarding your recent stay with us at the Holiday Inn Norwich. I was sorry to read you had issues with the food and it was not up to our usual Holiday Inn standard. I have shared your comments with the Head chef, so we can rectify. Once again thank you for your feedback. Best...

London, United Kingdom
Reviewed 1 week ago

We booked an executive room which, although was very clean and the beds were comfortable, seemed fairly standard. The room itself was disappointingly small and the bath robes could have been nicer. The bathroom was nice with a lovely walk-in shower. The staff were all very friendly and helpful. The pool was warm and clean, however the changing rooms could...

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Helpful?
Thank Sherbie59
Wayne M, General Manager at Holiday Inn Norwich, responded to this review

Hello, Thank you for your feedback regarding your recent stay with us at the Holiday Inn Norwich. I have shared your comments with the team here at the hotel, and look forward to welcoming you back in the very near future. Best wishes, Wayne Mansfield General Manager

Reviewed 1 week ago

Staff as always for holiday inns were great, very friendly and helpful. Location good with free parking but you need to get bus just outside hotel or drive into city as it would be a long walk. Receptionist told us a taxi would be just £6. Room was good and bed comfy we had an excellent nights sleep. Breakfast was...

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Helpful?
Thank 123456nic
Wayne M, General Manager at Holiday Inn Norwich, responded to this review

Hello, Thank you for your commentsregarding your recent stay with us at the Holiday Inn Norwich. I was pleased to read your comments relating to the team here and have passed this on to all departments. I have shared your comments with the restaurant and kitchen team with the issues you had encountered at breakfast, so this can be rectified....

Louth, United Kingdom
Reviewed 1 week ago

Decided to go away with friends over New Year, not looking for anywhere to celebrate just a quiet couple of days away. Chose this hotel as offering a breakfast deal and spa facility. First of all the restaurant was closed for a private party. What about your guests ! . Not acceptable. Had to go out to find a meal...

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Helpful?
Thank knicholson2016
Wayne M, General Manager at Holiday Inn Norwich, responded to this review

Hello, Thank you for your comments regarding your NYE stay with us at the Holiday Inn Norwich. I was sorry to read your feedback relating to the restaurant, which was booked for NYE guests, which is booked in advance. Once again thank you for your comments. Best wishes, Wayne Mansfield General Manager

Reviewed 3 weeks ago via mobile

We visited as a family on 29th December, especially looking forward to using the swimming pool and facilities available. To our dismay, when we arrived, we found out the pool was closed. The manager was very apologetic and as it had only just happened had not had chance to ring us. She offered to transfer us to the other norwich...

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Helpful?
Thank Jo T
Wayne M, General Manager at Holiday Inn Norwich, responded to this review

Hello, Thank you for your feedback regarding your recent stay with us at the Holiday Inn Norwich. I was pleased to read the issue of the pool being closed was resolved with the Duty Manager at the hotel during your stay. I have shared your comments with the team, as this will assist with further training. Once again thank you...

Reviewed 3 weeks ago via mobile

Booked here to have our Christmas party this year and due to high demand on other nights we had to go for 23rd December...we arrived to have our photos taken which was a nice touch...we were then told to wait in the bar until called..once called we were taken into a small dingy room with 3 tables set up...tables had...

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Helpful?
Thank Vickidob
IHGService, Guest Relations Manager at Holiday Inn Norwich, responded to this review

Dear Vickidob, I take pride in your kind words about our attentive restaurant and bar manager. Although our property was able to meet your expectations with regards to service, it is regretful to learn that we fell short in terms of providing you with an exemplary dining experience. I am still thankful though that you decided to celebrate Christmas with...

A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

Room is okay but small, bathroom is extremely small and the door opens inwards so you are constantly having to squeeze around the door to get in and close it. Twice i have tried to order room service in this hotel, in the times advertised on the menu, and twice i have been told i have been told it has...

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Helpful?
Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Holiday Inn Norwich, responded to this review

Dear Valued Guest, Thank you for taking the time to relay your comments regarding our property. I’m very sorry to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. Unfortunately, your account settings do not allow us...

London, United Kingdom
Reviewed 4 weeks ago

The staff were cheerful and pleasant. The room was clean and comfortable. The bathroom was exceedingly small and the door opened inwards so it was necessary to squeeze inside. Wifi was so slow my speed test initially did not register anything but eventually showed 0.46mB. Better not to bother connecting as it kept dropping out. My main issue was with...

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Helpful?
Thank peterbG4794JU
Wayne M, General Manager at Holiday Inn Norwich, responded to this review

Hello, Thank you for your comments regarding your recent stay with us at the Holiday Inn Norwich. I was sorry to read the issues you had encountered during breakfast, and I have shared this with the Food and Beverage team, this will assist with further training. Once again thank you for your comments. Best wishes, Wayne Mansfield General Manager

Salford, United Kingdom
Reviewed 4 weeks ago

Stayed for a couple of nights on business the room was comfortable with everything you needed included. The WIFI was so slow I had to use my phone tethered to my laptop to send emails. Two main moans two pints of coke cost £24 pounds on check out!! I also managed to leave my phone charger in the room, I...

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Helpful?
Thank David C
IHGService, Guest Relations Manager at Holiday Inn Norwich, responded to this review

Dear David C, Thank you for taking the time to share your recent experience at our hotel. While we are glad that our location served its purpose for your travel needs, It is regrettable to learn that you may not have fully enjoyed your stay due to the slow internet connection including the level of service, which may have fallen...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Norwich enjoys an excellent location only 2.5 miles south from Norwich city centre. This Norwich Hotel offers easy access to attractions such as Great Yarmouth, Snetterton; Norwich City FC and Sandringham House & Gardens. This Norwich hotel combines excellent facilities for both business and leisure users, including Kids eat and stay for free*.The Hotel facilities include 119 Air Conditioned hotel Bedrooms, High Speed Internet access in bedrooms, conference rooms and public areas. This hotel in Norwich offers family rooms and accessible rooms too.Holiday Inn, Norwich has 5 meeting rooms which can cater for many requirements for up to 150 people, from Meetings, Christenings, Family Birthdays, Funerals to Weddings. Ample free car parking is available. The Hotel offers a Gym, Sauna, Spa Bath and Indoor Heated 13m Swimming Pool and is complimented by an on-site beauty therapist (pre-booking recommended). The hotel restaurant allows you to dine in an informal atmosphere everyday; serving a full buffet breakfast and extensive dinner menu that caters for everyone. Whether you are looking for sight-seeing, shopping, or exploring the beautiful Norfolk countryside we have it all. Discover the hidden gem of East Anglia that is known as Norfolk. *Terms and conditions apply. ... more   less 

Additional Information about Holiday Inn Norwich

Address: Ipswich Road, Norwich NR4 6EP, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range: ₹ 4,777 - ₹ 9,896 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Norwich 3*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity and IHG so you can book your Holiday Inn Norwich reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Norwich Hotel Norwich
Norwich Holiday Inn
Hotel Style:
#5 Spa Hotel in Norwich
#12 Family Hotel in Norwich
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Norwich staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Norwich staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Staff spent time on the phone offering a ground floor room with a shower asnd no stairs, so good for disabled access.”
 of 5 bubbles peterbG4794JU, 23 Dec 2016 | Read review
“If your are looking for fast internet = FORGET this hotel! If you are looking just to eat and go to sleep maybe it's the right option.”
 of 5 bubbles luisgL2809GL, 29 Nov 2016 | Read review
“ask at reception fro the end of the ground floor corridor rooms”
 of 5 bubbles libraryMidlands, 17 Oct 2016 | Read review
“Go to the marsh harrier pub 200'yards away for evening meal cheaper and better quality.”
 of 5 bubbles davidgS3022GI, 7 Oct 2016 | Read review
“If you are disabled get 202”
 of 5 bubbles TTFan3d, 27 Sep 2016 | Read review
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