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Mercure Norwich Hotel

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Traveller (88)
Room & Suite (35)
Dining (7)
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Overview
  • Excellent23%
  • Very good30%
  • Average27%
  • Poor13%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Reviews (733)
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Traveller rating
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57
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170
201
201
97
57
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All reviewsprivilege roomwetherspoons pubplenty of free parkingsauna and steam roomcity centreevening mealdecent sizeweekend breakfamily roomtwo night staystayed here for one nightleisure facilitiesfull englishyogurtkayleighasdafunction
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11 - 15 of 726 reviews
Reviewed 9 April 2018 via mobile

We arrived 30 minutes before the official book in time but the room was ready and we were let it The reception staff were very polite and helpful which I thought was brilliant The room itself was spacious, although we did book a suite as...More

Thank Jeff61uk
Reviewed 27 March 2018 via mobile

Stayed here for one night .... the bedroom was comfortable though warm The bar area was 1980s decor ... brown beige and cream !!! Slow service. The restaurant area is very impersonal and the service was painfully slow .... and food I wanted wasn’t available....More

1  Thank kerryannbell
Reviewed 15 March 2018

We had our Society Spring Ball in the Presidential suite, but it is debatable as to which President they are thinking of. The room looked fine, but that is where the positive side of the experience ends. I know you expect to get gouged for...More

1  Thank Alan G
Reviewed 4 March 2018

We booked the Mercure hotel for our wedding reception, turned up to find someone else had our 'upgraded room' that we were promised. We were offered another room no where near to where we should have been. Felt like we were shoved out of the...More

Thank Badgersbetty
Reviewed 25 February 2018 via mobile

Good points first. Leisure facilities including swimming pool, sauna and steam room, staff friendly especially on reception. Breakfast was good. Enough choice, well laid out and tasted nice. Now my bad points. Hallway had an old smell, carpet very old fashioned and hard. Rooms were...More

Thank Sam B
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Most Booked Properties in Norwich
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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Airport Transportation
Business Centre with Internet Access
Multilingual Staff
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$ 89 - US$ 162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Norwich
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 89 - US$ 162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Norwich
Room types
Suites, Non-Smoking Rooms
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Traveller (88)
Room & Suite (35)
Dining (7)
Questions & Answers
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Damon L
27 November 2017|
Answer
Response from John D | Reviewed this property |
Sorry - I'm just a normal paying guest, not staff! You'll have to ask the hotel directly.
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sezco1981
29 March 2017|
AnswerShow all 4 answers
Response from Tay H | Reviewed this property |
Hi well it depends how demanding you are, i find the room and the service fine but not sure about food, remember its a 4 star budget hotel not luxury ! some people spent some times in Philippines and they expect the same... More
1
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Room Tips
"We had a family room"
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"There are no views worth speaking of !!"
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"Double check that description fits the room"
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"Does not matter - there are no views of any note. South side for us offered a good sleep."
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