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Best Western Annesley House Hotel

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Traveller (58)
Room & Suite (14)
Dining (7)
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Overview
  • Excellent48%
  • Very good39%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“coach house”(56 reviews)
“garden house”(22 reviews)
“city centre”(76 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (698)
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329
272
68
13
8
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All reviewscoach housegarden housecity centreconservatory restaurantnewmarket roadsingle roomseparate buildinglovely hotelthe main hotelmain roadtrouser pressjacuzzi bathwater pressurewithin easy walking distancethe ground floorcomfortable bedample parking
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11 - 15 of 690 reviews
Reviewed 21 February 2018

Convenient for city centre. Large room with a big comfortable bed; good breakfast and and nice staff. We had drinks in the bar and dinner one night - all really tasty although service could have been quicker at dinner.More

1  Thank Sara C
Response from Emily M, Manager at Best Western Annesley House HotelResponded 25 February 2018

Dear Sara C, Thank you for taking the time to leave a review regarding your most recent stay. I am so pleased to hear you enjoyed your weekend with us. I am glad you enjoyed your dinner in our Conservatory Restaurant, however please accept my...More

Reviewed 15 February 2018

I stayed here for the first time this week as my usual hotel was full. On the plus side, the bed was comfy, decent telly, ironing board, a bath as well as a shower and even a bath robe. Staff on reception were also very...More

Thank Paul L
Response from Emily M, Manager at Best Western Annesley House HotelResponded 17 February 2018

Dear Paul, Thank you for taking the time to leave a review regarding your most recent stay. I am glad to hear you were pleased with the facilities in your room and our staff were friendly and welcoming. Please accept my apologies regarding the problems...More

Reviewed 6 February 2018

We stayed for 2 nights here. The first night in room 19 - very pleasant and clean comfy room, however we were woken in the early hours as passing traffic caused the overhead light fitting to vibrate, once I was woken by this I found...More

Thank Cobblers1961
Response from Emily M, Manager at Best Western Annesley House HotelResponded 7 February 2018

Dear Cobblers1961, Thank you for taking the time to leave such a lovely review regarding your most recent stay with us. Please accept my apologies regarding the problems you had during your stay, however I am pleased to hear Donna was able to rectify this...More

Reviewed 22 January 2018 via mobile

Stayed again at the superb Annersley House Hotel in Norwich. The room, service and restaurant food is excellent. Only a 10 minute walk to the City Centre, where there are many tourist attractions. Looking forward to our next visit.More

Thank Harvest3
Response from Emily M, other at Best Western Annesley House HotelResponded 30 January 2018

Dear Mr Harrington, Thank you very much for taking the time to leave a review regarding your most recent stay with us. It was a pleasure to be able to welcome you back and I am so pleased to hear you enjoyed your time whilst...More

Reviewed 20 January 2018

I haven't stayed here however I have had dinner in the restaurant. Choice and quality of food were outstanding with really polite and friendly service. I had Liver as starter and beef medallions on a bed of risotto for main. Outstanding. I will be definitely...More

Thank Chris J
Response from Emily M, other at Best Western Annesley House HotelResponded 30 January 2018

Dear Chris J, Thank you for leaving such a lovely review regarding the meal you had in our Conservatory Restaurant. I am so pleased to hear you enjoyed your dinner and I will be sure to pass on your kind comments to our Head Chef....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 103 - US$ 161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Norwich
#8 Romantic Hotel in Norwich
#10 Family Hotel in Norwich
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 103 - US$ 161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Norwich
#8 Romantic Hotel in Norwich
#10 Family Hotel in Norwich
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (58)
Room & Suite (14)
Dining (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Katherine1983
2 March 2018|
Answer
Response from Emily M | Property representative |
Good Afternoon Katherine, unfortunately we do not accept any pets. We do however accept guide dogs / assistance dogs as required by law.
0
Votes
Victoria P
25 September 2017|
AnswerShow all 3 answers
Response from Emily M | Property representative |
Hello, It is approximately 15 minutes walk from the hotel to Norwich Castle. Kind Regards, Emily - Duty Manager
0
Votes
cafecat81
11 September 2017|
AnswerShow all 2 answers
Response from Emily M | Property representative |
Hello, Apologies for the delayed response. Our Executive Double/Twin rooms in our Walsten House building are all fitted with a spa bath. If you wish to request a room with a spa bath, please do mention this when making a... More
1
Vote
Room Tips
"I suspect the rooms are all good and it's not at all noisy."
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"Suite room 35"
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"In a separate building in a front superior room. Some traffic noise but people above us moving around were..."
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"Avoid room 9!"
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