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Best Western Annesley House Hotel

Traveller (65)
Room & Suite (28)
Dining (17)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Room features
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Residential Neighbourhood
Quaint
HOTEL CLASS

Location

Full view
80Somewhat walkable
Grade: 80 out of 100
14Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
749Reviews
100Photos
13Q+A
100Room tips
Traveller rating
  • 356
  • 295
  • 75
  • 15
  • 8
Time of year
Traveller type
Language
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  • English
Popular mentions
3 nights in Norwich with sister in law and husband could not have been anymore enjoyable Stayed in two lovely rooms in adjacent building,both rooms were very warm ,beds were huge and unbelievably comfortable We ate in on all three nights due to the great English weather Every
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Response from Emily M, Manager at Best Western Annesley House Hotel
Responded 9 Nov 2018
Dear Phil, Thank you for taking the time to leave a review regarding your most recent stay. I am so pleased to hear you all enjoyed your time with us and glad you found your rooms comfortable. Thank you for your kind comments regarding the meals you had in our conservatory restaurant, I will be sure to pass this on to the Head Chef I know he will be thrilled. I hope we have the pleasure of welcoming you all back in the future. Kind Regards, Emily Maher Duty Manager
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I couldn’t book on to the website and the staff were very helpful when I called to book two nights All the staff are lovely especially Emily who helped me often when I called and answered all my questions.. what being new to the area Rooms are lovely beds soooo comfy I came
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Response from Emily M, Manager at Best Western Annesley House Hotel
Responded 9 Nov 2018
Dear Lisa, Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to hear you enjoyed your time with us and glad I was able to help with your queries. I hope your daughter enjoyed visiting UEA, please give her our best wishes for her results at the end of the year. I hope we have the pleasure of welcoming you back soon. Kind Regards, Emily Maher Duty Manager
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Stayed here with my finance on the 5th October, and it was absolutely amazing for £85. Hotel is very well kept and the gardens are absolutely beautiful. Room was very clean, comfortable bed with lush pillows. 5/7min wall to chapelfield. It was lovely. Def recommend.
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Response from Emily M, Manager at Best Western Annesley House Hotel
Responded 20 Oct 2018
Dear Lauren, Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to hear you both enjoyed your time with us and pleased to hear you found your stay of good value. I hope we have the pleasure of welcoming you both back in the future. Kind Regards, Emily Maher Duty Manager
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I stay at the hotel on a regular basis and have always had excellent service. The staff are friendly and helpful with their local knowledge. I can thoroughly recommend staying here. Although on the outskirts of the city, the city centre is in easy walking distance.
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Review collected in partnership with Best Western
Response from Emily M, Manager at Best Western Annesley House Hotel
Responded 9 Oct 2018
Dear Mr Hopkins, Thank you for taking the time to leave a review regarding your most recent stay. I am so pleased to hear you enjoyed another stay with us and thank you for your lovely comments towards our team, I know they will be thrilled to hear they were able to make your stay an enjoyable one. I hope we have the pleasure of welcoming you back soon. Kind Regards, Emily Maher Duty Manager
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The location was perfect for walking into town. Staff were extremely helpful and friendly. The hotel was very clean and well looked after throughout. Our executive room was very pleasant. Breakfast very good. We had a very enjoyable couple of nights.
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Response from Emily M, Manager at Best Western Annesley House Hotel
Responded 9 Oct 2018
Dear Mr & Mrs Bluston, Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to hear you enjoyed your time with us and glad you were pleased with your Executive room. Thank you for your kind comments towards our team, I will be sure to pass this on to them. I hope we have the pleasure of welcoming you back soon. Kind Regards, Emily Maher Duty Manager
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Album Categories
All photosTravellerRoom & SuiteDining Family and Play Areas
Garden House Lounge Area
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They're pretty flexible - I'm sure they'll let you park and check in later. When I arrived it was 2am because of late trains - there's a night manager there so they can check you in 24x7. I suggest you call/email ahead of time just so they know to expect you late.
0 votes
Hello, The bed is a Divan with a Diplomati Double Spring mattress from Mattison Contract Beds based in Ipswich. There is also a matress topper from Mitre Linen. Hope this helps! Kind Regards, Emily Maher Duty Manager
1 vote
Good Afternoon Katherine, unfortunately we do not accept any pets. We do however accept guide dogs / assistance dogs as required by law.
0 votes
Hello, It is approximately 15 minutes walk from the hotel to Norwich Castle. Kind Regards, Emily - Duty Manager
0 votes
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Hello, Apologies for the delayed response. Our Executive Double/Twin rooms in our Walsten House building are all fitted with a spa bath. If you wish to request a room with a spa bath, please do mention this when making a reservation so we are able to allocate accordingly, all depending on availability. Kind Regards, Emily - Duty Manager
1 vote
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123
"Maybe a room away from the main road and car park."
"The Garden House is the quietest room."
"Front view"
"Coach House very comfortable with good sized room."
"No lift in the building we were in if this is an issue."
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PRICE RANGE
US$ 94 - US$ 166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western annesley hotelbest western norwichnorwich best western
LOCATION
United KingdomEnglandEast AngliaNorwich
NUMBER OF ROOMS
26
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