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Best Western George Hotel

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Traveller (67)
Room & Suite (30)
Dining (3)
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Overview
  • Excellent24%
  • Very good32%
  • Average24%
  • Poor13%
  • Terrible7%
Travellers talk about
“garden suite”(17 reviews)
“city centre”(37 reviews)
“pleasant hotel”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (502)
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All reviewsgarden suitecity centrepleasant hotelcoach partywet roomample parkingfull englishstayed one nightcooked breakfastevening mealvisit norwichrefurbannexpubensuitenorfolk
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111 - 115 of 495 reviews
Reviewed 21 September 2016 via mobile

Stayed here for one night on a business trip, could choose any hotel in the area however chose this due to convince to the University rather than price (there were cheaper hotels, some with gym and pool facilities in the area) Hotel is very dated...More

Thank Amanda P
Response from 186342Jules, Manager at Best Western George HotelResponded 22 September 2016

Thank you for your feedback. All the issues you have mentioned such as air-conditioning and the walls are either being addressed or will be addressed during the refurbishments. All the staff know full well they must not use their personal phones during work time, so...More

Reviewed 21 September 2016 via mobile

Although my single room was spotlessly clean, crisp white sheets can't disguise the ancient mattress that just sags/crumples when you sit or lay on it. It's ok in your grandma's spare bedroom cos she's had it since 1974 but not ok in a hotel. The...More

Thank Kscn55
Response from 186342Jules, Manager at Best Western George HotelResponded 22 September 2016

Thank you for your input. We are aware of the noise from the flooring and when the hotel progresses with the full refurbishment the floorboards are all going to be replaced to solve this issue, and as you say, we do try and reflect this...More

Reviewed 14 September 2016 via mobile

Stayed for a business meeting booked in by the university. I have never written a bad review before but the owners of this place need a wake up call. Other than an unhelpful receptionist when I arrived, the staff were excellent, attentive, flexible and polite....More

Thank Dazelwood
Response from 186342Jules, Manager at Best Western George HotelResponded 16 September 2016

So sorry to hear you had such a poor experience. As said previously, the owners are in the process of agreeing a full refurbishment for the whole of the hotel, which obviously all staff and management are looking forward to immensely. Please be aware, a...More

Reviewed 1 September 2016 via mobile

We stayed here for 2 nights over the bank holiday weekend. We booked the garden suite as we wanted a bit more space to relax. The 2 bed room is like a house at the back of the hotel and was exactly what we needed....More

Thank fish4amy
Response from 186342Jules, Manager at Best Western George HotelResponded 18 October 2016

Thank you for your review and feedback regarding the garden suite. We are so pleased to hear you will be returning and look forward to welcoming you back again soon.

Reviewed 22 August 2016

We went here for a long weekend while visiting friends. The positives were the food at breakfast - not the usual Best Western buffet scrum down but cooked to order and very good. The waiting staff were generally good and the reception staff were always...More

1  Thank stodge168
Response from 186342Jules, Manager at Best Western George HotelResponded 24 August 2016

Thank you for your feedback. We have already started on the refurbishment of the cottage rooms which we hope to have completed by November. All you have suggested regarding design is all in hand, but thank you anyway.

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About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Dry Cleaning
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 105 - US$ 152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 105 - US$ 152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (67)
Room & Suite (30)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Michelle B
29 October 2016|
AnswerShow all 2 answers
Response from 186342Jules | Property representative |
Hi, You can walk there and some do but its a couple of miles. It is on a bus route!!! Hope that helps :0)
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Room Tips
"Choose first floor"
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"Ask for 142."
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"the pet-friendly room is good room 204 I think you will find plenty big enough. and there is parking next to..."
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"Ask for a refurbished room"
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