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Maids Head Hotel

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1,044 Reviews from our TripAdvisor Community

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Showing 1,029: English reviews
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Lowestoft
Reviewed yesterday NEWvia mobile

Stayed for a night to celebrate a birthday. Wonderful hotel great welcome. Room very nice. Newly revamped bathroom. Floor tiled so was cold when you got out of shower. Plenty of tea/ coffee etc in room. Breakfast very good with plenty of variety buffet style so very good value. Hotel has a very warm welcome feeling. We will book here...

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Thank 589dih
Kyoto, Japan
Reviewed 6 days ago NEW

Stayed a night during a business trip. Lovely historic building was quite atmospheric and a warm welcome by a friendly staff and good location made my stay comfortable. Breakfast was also good and had me a great start of the day's work.

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Thank GKen64
London, United Kingdom
Reviewed 6 days ago NEW

I had no idea what to expect with this hotel, I just wanted somewhere central. It was in the perfect location for all your wandering needs, round the Lanes, the Cathedral and the Castle. We were in one of the old rooms with a lovely beamed vaulted ceiling and a big en suite. The room also came with a 'Maids...

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Thank Shebastic
London, England
Reviewed 1 week ago NEWvia mobile

The Maids Head hotel is in a great location right by the Cathedral and with a decent sized carpark behind it. All the major sights are within walking distance and we enjoyed our short visit to Norwich all the more because of this. All the staff we met were welcoming and efficient and created an excellent first impression. I booked...

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Thank Lilol
Norwich, United Kingdom
Reviewed 1 week ago via mobile

This was a treat from a friend and what a pleasant surprise. Although living locally it had been many years since I had visited the hotel and was impressed with the lovely lounge area and staff. I have had many afternoon teas in various establishments and this has to rate as one of the best not only for the quality...

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Thank Gillian C
Christine M, Manager at Maids Head Hotel, responded to this review

Dear Gillian C, I am very pleased that you enjoyed your afternoon tea and that you found the balance of sweet and savoury to your liking. We change our afternoon tea every couple of months so please keep an eye out for the next one. Kind regards Andrew S Operations manager

Norwich, United Kingdom
Reviewed 1 week ago

Attended a wedding here as a guest last summer, lovely area and nice interior however parking is sometimes an issue. Close to local pubs and restaurants and a good bus service and stop just a few mins walk up the road. A stones throw away from the City Cathedral

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Thank sinead s
Christine M, Manager at Maids Head Hotel, responded to this review

Dear sinead s, I am glad that you enjoyed the wedding you attended last summer. Kind regards Andrew S Operations manager

London, United Kingdom
Reviewed 1 week ago

The hotel is in a great location just below the cathedral and only ten minutes stroll from the shops and the market square. The hotel is easy to find once you are use to the one way system, but the car park gets very busy as it is small for the size of hotel. The Christmas party that was laid...

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Thank Colebag01
Christine M, Manager at Maids Head Hotel, responded to this review

Dear Colebag01, Thank you for your Christmas party review. I'm afraid limitations with our historic building and the license prevent us from changing the size of the bars and i'm sorry our lounges were not to your taste. We have a Murder Mystery evening in May which you might like. Please contact the hotel for details. Kind regards Andrew S...

Bury St Edmunds, United Kingdom
Reviewed 1 week ago via mobile

We've been to Norwich many times over the years but have always stayed in one of the large chain hotels outside of town. This time we thought a city centre hotel would be worth a go, and this hotels car park was a deciding factor. The reception areas are very nice and a there's a relaxing feel. Our room was...

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Thank Braddy
Christine M, Manager at Maids Head Hotel, responded to this review

Dear Braddy, I am glad that you changed your usual venue for the Maids Head hotel and that you found it such a positive experience. I shall let the team know how much you enjoyed it. Don't forget our welcome back offer for your next stay. Kind regards Andrew S Operations manager

Norwich, United Kingdom
Reviewed 1 week ago

15 people for a birthday meal at lunch time ...pre ordered for large group ...quick service ....mid price range ...fabulous meal ...staff all very pleasant and attentive...very happy customers ...Will be going again ...Thank you We are all local so didn't use the rooms ... The cloakrooms are outstanding for cleanliness Close to the Norwich Cathedral

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Thank June M
Christine M, Manager at Maids Head Hotel, responded to this review

Dear June M, I am very pleased that you had a fabulous birthday meal in our Winepress restaurant. I shall pass on your thanks to the team. Kind regards Andrew S Operations manager

Chippenham, England, United Kingdom
Reviewed 1 week ago

Newly decorated Paston suite was spacious with large bathroom - with separate large shower big enough for a netball team! Windows did not open in room and no shaver point in bathroom (that I could find) but otherwise great suite with 4 poster bed. Breakfast was adequate but nothing to shout about, although we did eat late so might have...

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Thank Stephen T
Christine M, Manager at Maids Head Hotel, responded to this review

Dear Stephen T, Thank you for taking the time to review your stay and I hope you will return in the future. Kind regards Andrew S Operations manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available

Additional Information about Maids Head Hotel

Address: 20 Tombland, Norwich NR3 1LB, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range: ₹ 6,771 - ₹ 12,288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Maids Head Hotel 4*
Number of rooms: 84
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Also Known As:
Maids Head Norwich
Hotel Maids Head
Hotel Style:
#3 Luxury Hotel in Norwich
#13 Family Hotel in Norwich
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Questions & Answers

Here's what travellers have asked, with answers from Maids Head Hotel staff and other travellers.
12 questions
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Fort Bragg, California
Peterborough, United Kingdom
Essex
Chicago
1 month ago

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Questions? Get answers from Maids Head Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It had a name which escapes me but it also went under the number 4. Or the Paston Suite looked good.”
 of 5 bubbles Shebastic, 20 Feb 2017 | Read review
“In the new part”
 of 5 bubbles Colebag01, 14 Feb 2017 | Read review
“Book direct and see what's available.”
 of 5 bubbles StephenT970, 13 Feb 2017 | Read review
“Rooms 325 & 327 have A/C unit noise if the window is opened.”
 of 5 bubbles Cathedralguy, 28 Jan 2017 | Read review
“Executive Double was great.”
 of 5 bubbles 274edp, 24 Jan 2017 | Read review
5 of 5