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Maids Head Hotel

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999 Reviews from our TripAdvisor Community

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Showing 984: English reviews
Kettering, England, United Kingdom
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 4 days ago NEW

Rarely have I visited a hotel where I haven't had to ask for anything, but this is one of those. The iron was already in the room, the room wasn't too hot and the duvet wasn't one of those with a tog value suitable for a Norwegian winter. Everything was just so, everything had been thought about and everything was... More 

Helpful?
1 Thank Paul S
Christine M, Manager at Maids Head Hotel, responded to this review

Dear Paul S, I am glad that you found the Maids Head hotel charming and I thank you for your kind words. I trust you will stay with us again in the future, should business or pleasure bring you back to Norwich. Kind regards Andrew S Operations manager More 

cornwall
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 days ago NEW

Stayed in the hotel for two weeks whilst working in Norwich. The hotel is very relaxing and the staff could not be better. I did like the many spaces to sit and chill out downstairs. Breakfast was excellent and my room well furnished with an excellent shower. I have one criticism. The standard double is very small and not easy... More 

Helpful?
Thank alanCornwall
Christine M, Manager at Maids Head Hotel, responded to this review

Dear alanCornwall, I am pleased that you enjoyed your stay with us and appreciate your comments about the extra value of one of our executive rooms. I hope business will bring you back to Norwich again soon. Kind regards Andrew S Operations manager More 

Cambridge, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

I stayed only one night but the staff were very pleasant and helpful, I was shown to my room and everything was explained where things were and how they worked, the floor was a bit creaky, but that is the charm of an old building, Breakfast was very good and I will be returning later this month, My only other... More 

Helpful?
Thank andyh1961
Christine M, Manager at Maids Head Hotel, responded to this review

Dear andyh1961, Thank you for taking the time to review your stay with us. Do let our reservations team know that you prefer a room away from the road and they will arrange that for you for your next stay. Kind regards Andrew S Operations manager More 

Nottingham, United Kingdom
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 days ago NEW via mobile

Went to this hotel while visiting Norwich with my partner for a weekend. Hotel was great but I would recommend booking in advance as it does get busy. Staff were friendly and rooms where at a good price. Room itself had everything we needed for our long weekend although a view of the roof and smoking area below us. This... More 

Helpful?
Thank TriedAndTested812
Christine M, Manager at Maids Head Hotel, responded to this review

Dear TriedAndTested812, I am pleased to read you enjoyed your stay at the Maids Head hotel and I hope you get the chance to return in 2017. Kind regards Andrew S Operations manager More 

1 review
Reviewed 1 week ago via mobile

Two Night stay to visit Thursford. This is the second time I have stayed here. Great room; very friendly and efficient staff; good food. I would definately recommend this hotel and hope to come back again. Good site for visiting Norwich City centre and the cathedral.

Helpful?
Thank grumplet
Christine M, Manager at Maids Head Hotel, responded to this review

Dear grumplet, We are always pleased to see return guests and we thank you for your recommendation. Kind regards Andrew S Operations manager More 

Ipswich, United Kingdom
1 review
Reviewed 1 week ago

Fantastic location for the town centre, bit of a road warren to get to by car but now I know. Staff friendly and helpful. Will definitely be staying again. The only thing spoiling my stay was the non English singing/chanting from the next room before midnight and then their loud talking and door banging at 2.30am. Have some consideration people!!!!... More 

Helpful?
Thank s0yabean
Christine M, Manager at Maids Head Hotel, responded to this review

Dear s0yabean, Thank you for your review and we look forward to your return. I am sorry you were disturbed by other guests. I do hope the night team quietened them once you reported the disturbance. Kind regards Andrew S Operations manager More 

Chichester, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago

As my other reviews on the Maids Head will confirm, I spend, despite living in Chichester, a great deal of time in Norwich as a lot of my work is focused on businesses and clients in and around the City and Norfolk in general. So its important for me to stay at a hotel where I can work in peace... More 

Helpful?
Thank OldHarnser
Christine M, Manager at Maids Head Hotel, responded to this review

Dear OldHarnser, Thank you for your most eloquent review. I believe you hit the nail on the head with your closing observation - that we want our guests to be happy and feel welcome. We are glad that you are and do. We look forward to your return. Kind regards Andrew S Operations manager More 

Cambridge, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

I stay here when I'm in Norwich working as a 1st choice . and I'd recommend the maidshead to anyone . The service is incredible . William or birdie in the bar is a rockstar . Remembers orders from previous visits and genuinely a pleasure to speak too !! Great when your travelling alone !! The breakfast staff are super... More 

Helpful?
1 Thank adeleormrod
Christine M, Manager at Maids Head Hotel, responded to this review

Dear adeleormrod, Thank you for your recommendation and William is very proud of his mention. While no one wants to be away for work we are pleased that you find the Maids Head "A definite must!" Kind regards Andrew S Operations manager More 

Cambridgeshire, United Kingdom
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 1 week ago

Why did I miss this excellent hotel ,stayed in Norwich before but never here ,this will be reversed,it is the perfect place to stay ,not expensive either,wonderful character ,a great place to chill out in this over 600 year old hotel,I only booked room only,as we where else where for evening dinner should have had dinner at the hotel, we... More 

Helpful?
Thank peter w
Christine M, Manager at Maids Head Hotel, responded to this review

Dear peter w, I am very pleased that you have found us and I hope you will get chance to return, either with work or for pleasure. Kind regards Andrew S Operations manager More 

Merseyside
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

Stayed at the Maids Head hotel for two nights in November on a business trip. From start to finish could not fault the service provided by any of the staff. Everybody from reception, restaurant, bar and even housekeeping could not do enough for me. All extremely helpful and polite, with a great personable touch. The hotel interior is as expected... More 

Helpful?
Thank Coolyman
Christine M, Manager at Maids Head Hotel, responded to this review

Dear Coolyman, We pride ourselves on the quality of our staff across our whole team and it is really appreciated when guests comment on them. I shall pass on your kind works. Thank you. Andrew S Operations manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available

Additional Information about Maids Head Hotel

Address: 20 Tombland, Norwich NR3 1LB, England
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range: ₹ 6,372 - ₹ 12,830 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Maids Head Hotel 4*
Number of rooms: 84
Reservation Options:
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Also Known As:
Maids Head Norwich
Hotel Maids Head
Hotel Style:
#3 Luxury Hotel in Norwich
#13 Family Hotel in Norwich
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Questions & Answers

Here's what travellers have asked, with answers from Maids Head Hotel staff and other travellers.
9 questions
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Essex
3 months ago
Lowestoft, England, United Kingdom
London, United Kingdom
10 months ago

See all questions (9)

Questions? Get answers from Maids Head Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for an upgraded room”
 of 5 bubbles alanCornwall, 1 Dec 2016 | Read review
“Ask for a Garden View room, as the roads can be noisy”
 of 5 bubbles andyh1961, 1 Dec 2016 | Read review
“If you're travelling from the US and want a taste of merry old England-you'd best come here!”
 of 5 bubbles OldHarnser, 25 Nov 2016 | Read review
“Rooms on the upper floors seem to be quieter + you may get views of the cathedral”
 of 5 bubbles SunJester, 18 Nov 2016 | Read review
“Room 201. Awesome shower, noisy on a Friday and Saturday night due to period windows.”
 of 5 bubbles aliwright123, 13 Nov 2016 | Read review
5 of 5
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