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All reviews car park shopping centre middle of town third floor large shower central location free breakfast per day bars and restaurants modern hotel good size beans take away the air conditioning sofa bed train station excellent hotel
We have stayed here many times and it has never lost it's standards. The staff are excellent - well everything is excellent - housekeeping, maintenance, Reception, breakfast ( nothing special but still done excellently). Terrance, working nights was absolutely brilliant. The best ambassador for the...More
Nice hotel in a very central location.
Parking is on the roof of the Cleveland Centre which I prebooked for an extra £5 For the stay. Reception validated the ticket I got when I drove in.
Check In was quick and painless. Paid by card...More
The hotel is spotless and staff excellent. Special shout for Katie on reception! The bedrooms are very clean and bathroom pristine. Great location for city centre.
Great value for money and will certainly use again.
The rooms have been recently refurbished and the bathrooms are spotless. The rooms at the back of the hotel are quiet. The breakfast does not offer that much choice - especially healthier options. The staff was ok.
Stayed here for 5 days while doing some training for my new job. Staff were amazing throughout. From the front desk with Fraser to the bar and restaurant staff, Lisa looked after my little group this week and I can't thank her enough she was...More
Relax or work in one of our 159 comfortable, contemporary bedrooms, which offer complimentary Wi-Fi, a flat screen TV, complimentary tea and coffee making facilities and air conditioning for your …Morecomfort. Set yourself up for a great start with an Express Start breakfast, with hot favourites in our Great Room, which is included in your room rate. Our lounge is the ideal place to unwind after a busy day, whether it's coffee with friends or after work drinks with colleagues. Feeling peckish? Pastries and cakes are available all day. In the evening our Great Room Bar & Lounge is the perfect place to relax with a drink and a bite to eat in a friendly atmosphere. For business guests, the hotel has fax and photocopy equipment plus free wifi in the lobby area as well as 2 meeting rooms to cater for up to 40 delegates. Free wifi is also available for anyone popping in for a coffee. Meeting rooms can be hired on a day delegate, 24 hour delegate or room hire basis. Teas, coffees, lunch and dinner are all available on site. All dietary requirements are catered for. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Mazzaroo14 | Reviewed this property |
Hi drive past the hotel on your left. At the traffic lights turn left at tge Turtle bay resturant. It says car park on the rd markings. Go up the steep slope ,take a ticket from the barrier. Get it validated army reception... More
Hi drive past the hotel on your left. At the traffic lights turn left at tge Turtle bay resturant. It says car park on the rd markings. Go up the steep slope ,take a ticket from the barrier. Get it validated army reception . Costs £5.
Response from katylouiseeee | Property representative |
This all depends on the rate you opt for when booking a room - Advance Purchase rates are cheaper, but incur charges of the full reservation when cancelled. Best Flexible rates are the best option if you're not... More
This all depends on the rate you opt for when booking a room - Advance Purchase rates are cheaper, but incur charges of the full reservation when cancelled. Best Flexible rates are the best option if you're not 100% certain on your plans - you have up until 4pm the day before arrival to cancel the reservation free of charge.
Hope this helps for future reference!
Only the General Manger of the hotel can negotiate long term guest discounts..If you are an IHG member and email the Manger directly I am sure they would be willing to help as much as possible. You should remember though... More
Only the General Manger of the hotel can negotiate long term guest discounts..If you are an IHG member and email the Manger directly I am sure they would be willing to help as much as possible. You should remember though that whilst they would have a Gauranteed income they will most likely have the same outgoings and any General Manager would need to take that into account. A discount for one person might make the cost for others higher.