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Highfield Hotel

Traveller (59)
Room & Suite (54)
Dining (21)
Marton Road, Middlesbrough TS4 2PA England See on map
Free Internet
Free Parking
Non-Smoking Hotel
Wheelchair Access
3 Star accommodation
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30 Sep1 Oct
1 room, 2 adults, 0 children
Standard Room
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Hotel class
Hotel Amenities
Free Parking
Free Internet
Non-Smoking Hotel
Wheelchair Access
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
Price range
US$ 44 - US$ 89 (Based on Average Rates for a Standard Room)
Formerly known as
BEST WESTERN Hotel Middlesbrough
Also Known As
Best Western Middlesbrough
Middlesbrough Best Western
Highfield Hotel Middlesbrough, England
United Kingdom > England > Yorkshire > North Yorkshire > Middlesbrough
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Traveller (59)
Room & Suite (54)
Dining (21)
Business Centre & Event Rooms (1)
Reviews (269)
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All reviewsbusy pubpowerful showersmall roomtea and coffeecomfy bedfamily roomplenty of parkinggreat value for moneycleaners
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1 - 5 of 266 reviews
Reviewed 4 weeks ago via mobile

Stayed at The Highfield for 1 night because of its close proximity to the hospital, I had an early appointment the following day. Lovely clean, comfortable room, staff were attentive and polite, back again in 2 weeks as I have another early hospital visit.

Thank Julietlomax1967
Reviewed 11 July 2018 via mobile

Visited here for first time when ordered a drinks after being poured the staff member took it away and said the glass was dirty food average was eating paper under burger as the paper was just breaking as i cut into burger due to grease...More

2  Thank neil b
Reviewed 3 July 2018 via mobile

Disappointed with the cleanliness and customer service at this hotel. Dirty clothes that stunk (dirty boxers and shirt) were left on the back of the bathroom door on arrival and we had paid £85 to stay. I complained and was told I would get a...More

1  Thank Rachael H
Response from Highfield H, General Manager at Highfield HotelResponded 22 July 2018

We are sorry for your experience with us. We are always improving the cleanliness and decor of the hotel and will carry on to do so. I can assure you this is an isolated incident and not what our regular offering is. Sorry again for...More

Reviewed 3 July 2018 via mobile

Stopped here for work purposes,the room was tiny and there was mould all over the walls.The bathroom was grotty,with mould all over the shower and the shower curtain.The breakfast was nice and the staff were very helpful.Couldn’t fault the staff,but I wouldn’t stay there again,or...More

2  Thank Vacation638744
Response from Highfield H, General Manager at Highfield HotelResponded 22 July 2018

We are sorry for your experience with us. We are always improving the cleanliness and decor of the hotel and will carry on to do so. Thank you for your kind words about the staff, they greatly appreciate it!

Reviewed 18 June 2018 via mobile

We booked into the Highfield for the weekend through booking .com and there was a mix up about number of guests. Staff were very friendly and sorted this quickly. This is the second time we have stayed this year and both times staff were great....More

1  Thank Margaret G
Response from Highfield H, General Manager at Highfield HotelResponded 22 July 2018

Thank you very much for your review. Thank you for staying with us and we hope to see you again soon!

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Questions & Answers
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18 March 2017|
Response from Highfield H | Property representative |
Hi Linda, our contact number is 01642 817638 Many Thanks!
Room Tips
"Ask for a clean bathroom..or don't wash."
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"Just don't."
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"We tried for a ground floor,but were told they were even dirtier."
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"We were on the first floor at the back of the hotel so view was just the yard, but we didnt go for the view..."
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