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Fry Street, Middlesbrough TS1 1JH England
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (112)
Dining (21)
Room & Suite (14)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 11/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Jurys Inn Middlesbrough
Updated 11/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 11 in Middlesbrough
Location
Cleanliness
Service
Value
Jurys Inn Middlesbrough is a welcoming, contemporary hotel located in the town centre and an excellent central base for discovering Teesside and the wider region. The hotel is close to the acclaimed Middlesbrough Institute of Modern Art and just a short drive from Stockton, Redcar, Hartlepool and the Tees Valley, the magnificent North York Moors, and the spectacular coastline at Whitby. One of the regions’ premier hotel and conference destinations, Jurys Inn Middlesbrough has unveiled its stunning transformation following a £3.2 million investment to upgrade the hotel and its facilities. The hotel’s lobby and public spaces have all undergone a full refurbishment, along with all 132 bedrooms, including 12 superior king bedrooms. Each bedroom features a new and improved DREAM bed by Jurys Inn with upgraded mattress, pillows and bed linen, guaranteeing guests’ ultimate comfort. Jurys Inn Middlesbrough is the perfect choice for business meetings, seminars, training events or workshops with 17 renovated meeting and events rooms on offer. Accommodating up to 400 guests, all meeting rooms are fully equipped with WiFi, projectors, screens and air-conditioning. Larger events can be catered for in the Cleveland Suite, with capacity for 400 guests theatre-style, 300 for conferencing and training or 350 for private dinners, weddings or special events. Guests looking to unwind after a busy day are welcome to relax at the hotel’s Juvenate Health and Leisure Club where they can enjoy a fully equipped gym, Jacuzzi, steam room and 11 metre swimming pool. The club is also available for corporate and private membership, offering a relaxed atmosphere with personal service.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Kids' meals
Special diet menus
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, French, Arabic
729Reviews19Q+A50Room tips
Traveller rating
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  • 32
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Popular mentions
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Most Recent
chris e wrote a review 10 May
Filey, United Kingdom411 contributions124 helpful votes
Well appointed newish Hotel with a large reception- you get a friendly, efficient and quick welcoming booking in experience. The bar and restaurant are on the first floor . The rooms are well appointed and quiet with a decent sized, clean bathroom. Parking is available at an open payable park across the road
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Date of stay: April 2022Trip type: Travelled
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Response from Customer Experience, Other at Jurys Inn Middlesbrough
Responded 1 week ago
Good Morning 686chrise, Thank you very much for staying with us recently and thank you for your review, we are pleased to read that you found our hotel’s central location to be great, and that you enjoyed the quiet clean room and the bar & restaurant! We look forward to the opportunity to welcome you again! Kind Regards, Melisa Customer Experience Team
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belfastjohn01 wrote a review 4 May
Northampton, United Kingdom14 contributions11 helpful votes
Struggled to get car out of disabled bay due to some idiot thinking they could park across disabled bay ans abandon their car and dam to everyone else. Get breakfast cook ( chef?) to keep eye on food drying out and toughening up to inedible standard . Restaurant manager needs spoken to
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Date of stay: April 2022Trip type: Travelled
Room Tip: Only one disabled bay and charged for which should be free
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Response from Customer Experience, Other at Jurys Inn Middlesbrough
Responded 2 weeks ago
Good Morning belfastjohn01, Thank you very much for taking the time to write a review. We are sorry and surprised to hear that you were unhappy with the breakfast provided as many of our guests love and enjoy it. We will let our kitchen staff have your feedback immediately and we very much hope that we can welcome you back anytime soon! Kind Regards, Melisa Customer Experience Team
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Rekha N wrote a review 1 May
3 contributions
Stayed here for two weeks with a group of colleagues. Staff were very friendly, helpful and attentive. Housekeeping staff member Christine (Chris) was great. Breakfast staff (Julie, Stephen, Orla and Keira) were equally excellent. Front-of-house & Duty managers (Karen, Sam, Matthew, Fraser, Chloe) were always ready to assist and provide solutions. Thank you to all of you and those whose names I didn’t get. You’re a credit to the hotel and its group.
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Date of stay: April 2022Trip type: Travelled
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Response from Customer Experience, Other at Jurys Inn Middlesbrough
Responded 2 weeks ago
Good Afternoon 178rekhan, Many thanks for staying recently and thank you for taking the time to leave a review, we are pleased to read that you enjoyed your visit and that you value our excellent staff and service! We will pass your kind feedback on to the team immediately and we look forward to your next visit! Kind Regards, Melisa Customer Experience Team
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Giovanna L wrote a review Apr 2022
Birmingham, United Kingdom1 contribution
Nice room. Perfect position, close to the city centre of Middlesbrough. Staff was nice. Breakfast was delicious, good service and very welcome staff. The room was big, enjoyed my holiday with my baby.
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Date of stay: April 2022Trip type: Travelled
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Response from Customer Experience, Other at Jurys Inn Middlesbrough
Responded 3 weeks ago
Good Morning Giovannalippolis95, Thank you very much for your stay and for taking the time to leave a review, we are delighted to learn that you found our hotel’s central location to be great, the room allocated to be nice and spacious, and the breakfast served delicious! It is always amazing to receive positive feedback on our staff, we are glad that they were really welcoming to you and we look forward to your next visit! Kind Regards, Melisa Customer Experience Team
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Coco wrote a review Apr 2022
Cape Panwa, Thailand6 contributions2 helpful votes
Was not impressed room had not been cleaned / dusted for such a while you could see the dust on the kettle and tray as well as side table. I must it was not acceptable even for a 3 star hotel. Food as so dry you could not even cut into the roasted chicken it was more like dried smoked chicken. The morning staff in the restaurant were really lovely and professional and they were organised.
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Date of stay: April 2022Trip type: Travelled
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Response from Customer Experience, Other at Jurys Inn Middlesbrough
Responded 3 weeks ago
Good Morning Coco73735, Thank you very much for taking the time to review your recent stay with us, we are glad to know that you found our staff to be lovely and professional, especially the restaurant team. On the other hand, we are sorry to read that you were unhappy with the cleanliness of the room. Unfortunately, external factors outside of our control have made it difficult for us to deliver our usual standard of product and service. As you have no doubt become aware, the impact of the pandemic, the shortage of available labour, and faced with supply chain issues continues to present significant challenges for the hospitality industry. We will pass your feedback about the cleanliness and the food served on to our hotel teams immediately and we hope that we can welcome you back to Jurys Inn and Leonardo Hotels in the near future! Kind Regards, Melisa Customer Experience Team
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competus wrote a review Apr 2022
Newcastle upon Tyne, United Kingdom3 contributions2 helpful votes
We chose this hotel as we’ve stayed pre pandemic and knew of its proximity to the city centre for shopping and we also wanted leisure facilities. Hotel staff are excellent but like many places in hospitality are struggling to get enough staff.. The hotel had changed inasmuch as it wasn’t as clean, room services are only carried out on request, which we only found out about the night before our check out. Breakfast is self service, and as always excellent, great choice and plenty of it. Leisure facilities and lifts were grubby but we didn’t spend a lot of time in the hotel. We did not use the restaurant in the evening, preferring to eat at Elianos and Christie’s- both close to the hotel and very good.
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Date of stay: April 2022Trip type: Travelled
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Response from Customer Experience, Other at Jurys Inn Middlesbrough
Responded 3 weeks ago
Good Morning competus, Many thanks for staying recently and thank you for taking the time to leave a review, we are happy to hear that you found our hotel’s central location to be perfect for shopping, the staff to be excellent and the breakfast served to your liking! We are currently on a large recruitment drive to ensure that our hotels are fully staffed and that we can resume to normal service as soon as possible, we would love to welcome you back anytime soon! Kind Regards, Melisa Customer Experience Team
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Carl B wrote a review Apr 2022
2 contributions
I arrive Saturday evening for 3 nights with my wife and young family after a long trip. The sofa bed in our executive room was not made up. The manager dumped some bedding in our room for us to make it up, and told us he had no staff due to illness. We all decided to go down to the restaurant for some food and drink at around 20.45. When we got there the same manager said he has to shut the bar and restaurant because he has no staff. I then requested some room service so we could at least get some food but he also said that was unavailable due to no staff. When we went back up to our rooms they were very hot so we had to open the windows due to no air con. This men’t we had to listen to load music, screaming and shouting until around 3.am. If I had not paid up front for 2 rooms for 3 nights I would of booked out the following morning
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Date of stay: April 2022Trip type: Travelled
Room Tip: Stay away
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Response from Customer Experience, Other at Jurys Inn Middlesbrough
Responded 3 weeks ago
Good Morning Carl B, Thank you very much for taking the time to leave a review and letting us know of the issues you experienced during your stay. We are truly sorry to read that your visit didn't meet your expectations. At the time of writing, we are indeed working with some temporary challenges around consistent staffing and supply chain issues which have come up due to the ongoing pandemic which means that on some occasions we haven't been able to meet our traditionally high standards and we do apologise that this has affected your stay. We're confident that this situation will return to the normality shortly and hope when you're next able to visit, you'll have a more typical experience! Kind Regards, Melisa Customer Experience Team
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Gill wrote a review Apr 2022
UK550 contributions281 helpful votes
Lovely welcome from Reception staff, easy on site parking, only £5. Smart reception area and bar/restaurant. Room was comfortable with fab bed and bedding. Good location near to town centre. Would stay again and no complaints.
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Date of stay: April 2022Trip type: Travelled
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Response from Customer Experience, Other at Jurys Inn Middlesbrough
Responded 3 weeks ago
Good Morning Gill, Thank you very much for taking the time to write a review, we are pleased to read that you found our hotel’s central location to be great, the room to be comfortable with fabulous beds and our staff really welcoming to you! We look forward to the opportunity to welcome you again! Kind Regards, Melisa Customer Experience Team
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northerngurl84 wrote a review Mar 2022
Carlisle, United Kingdom39 contributions92 helpful votes
Great value. Spacious room. Clean and tidy. Breakfast has to be the best I’ve had in a hotel so much choice. Bit rowdy on the first night but this is not the hotels fault and something they cannot control. People were complaining but to be honest if you want a quiet relaxing hotel on a weekend, don’t book a city centre hotel!
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Date of stay: March 2022Trip type: Travelled
Room Tip: Follow road round to overflow car park if main car park is full
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Response from Customer Experience, Other at Jurys Inn Middlesbrough
Responded 16 Mar 2022
Good Afternoon northerngurl84, Thank you very much for staying with us recently and thank you for your review, we are pleased to read that you found our hotel to be clean and tidy, the room allocated to be spacious and the breakfast served the best you’ve ever had! It'd be so wonderful if you could come back to a Jurys Inn or a Leonardo hotel soon! Kind Regards, Melisa Customer Experience Team
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ValsViews64 wrote a review Feb 2022
Birmingham, United Kingdom9 contributions3 helpful votes
The main areas of the hotel including reception,spa,gym and bar ,are well kept and modern. The bedrooms need some attention ,especially the windows as there was a draft. The breakfast was good and staff at breakfast and in the bar were very friendly and showed a genuine interest in their customers. The description of the rooms being accessible for people who on occasion use a wheelchair is accurate . We had one twin room and one accessible room . The accessible room had a shower with a chair for access. However the shower itself would have been better as a power shower. There was only a small bin which for people with access needs is insufficient. The room was quite cramped as we needed to use the wheelchair as a seat. The twin room was better and more spacious. We did not find time to use the spa or gym but it was pleasing to know that these facilities are included in the price.
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Date of stay: February 2022Trip type: Travelled
Room Tip: There is a car park on site at Jurys inn but it has limited disabled spaces . It is within...
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Response from Customer Experience, Other at Jurys Inn Middlesbrough
Responded 1 Mar 2022
Good afternoon ValsViews64, Thank you for staying with us and leaving a review. We're glad that you found much of the hotel well kept and modern, enjoyed the breakfast and engaged pleasantly with our team. We're grateful for your kind feedback on where we can make improvements - we will be certainly looking carefully at them and we would love to invite you back again soon. James Customer Experience Team
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PRICE RANGE
$76 - $163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
thistle middlesbrough hotel middlesbrough, thistle hotel middlesbrough, middlesbrough thistle hotel
FORMERLY KNOWN AS
The Middlesbrough Hotel
LOCATION
United KingdomEnglandYorkshireNorth YorkshireMiddlesbrough
NUMBER OF ROOMS
132
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Frequently Asked Questions about Jurys Inn Middlesbrough
Which popular attractions are close to Jurys Inn Middlesbrough?
Nearby attractions include Project Escape (0.3 km), The Nuthatch (0.4 km), and Flares & Popworld (0.2 km).
What are some of the property amenities at Jurys Inn Middlesbrough?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Jurys Inn Middlesbrough?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Jurys Inn Middlesbrough?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Jurys Inn Middlesbrough?
Conveniently located restaurants include Rio Brazilian Steakhouse - Middlesbrough, Turtle Bay - Middlesbrough, and The Zetland.
Are there opportunities to exercise at Jurys Inn Middlesbrough?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Jurys Inn Middlesbrough located near the city centre?
Yes, it is 0.8 km away from the centre of Middlesbrough.
Are any cleaning services offered at Jurys Inn Middlesbrough?
Yes, dry cleaning and laundry service are offered to guests.
Does Jurys Inn Middlesbrough offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Jurys Inn Middlesbrough?
The staff speaks multiple languages, including English, French, and Arabic.
Are there any historical sites close to Jurys Inn Middlesbrough?
Many travellers enjoy visiting Ormesby Hall (4.2 km), Dock Clock Tower (0.7 km), and Church of St John the Evangelist (1.1 km).