Mama Shelter London - Shoreditch

Mama Shelter London - Shoreditch

Traveller (325)
Mama Shelter London
Room & Suite (76)
Restaurant
Dining (50)
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About

4.5
#157 of 1,141 hotels in London
4.4 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Only a few steps from Cambridge Heath Station and Bethnal Green Metro, in the East London area, Mama is waiting for you. More than just a place to sleep, Mama Shelter is a place of life, where people gather around dishes meant to be shared, prepared by Mama. Enjoy the comforts of home in one of the 194 rooms, each equipped with 5-star bedding, a smart TV and free on-demand movies. Each room is air-conditioned and has a private bathroom. In the restaurant, enjoy Mama's homemade dishes and her cocktails on the terrace or in the bar. A La Carte breakfast is served every morning. Mama has even thought of business travelers with its 2 atypical meeting rooms, the Ateliers, which are ideal for seminars or any other event. Ideally located, Mama Shelter London is half a mile from both Shoreditch High Street and Victoria Park and less than 4 miles from most of London’s key attractions such as Tower Bridge, Tate Modern & The London Eye.
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Karaoke
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Vending machine
Patio
Nightclub / DJ
Video game console
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
24-hour security
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Soundproof rooms
Interconnected rooms available
Safe
Telephone
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
On-demand films
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TheAA: The Automobile Association.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Languages Spoken
English, French, Spanish, German and 1 more

Location

437 Hackney Road, London E2 8PP England
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 88 out of 100
88
London City Airport
Heathrow Airport
28.2 km
See all flights
Cambridge Heath
4 minOverground
492Reviews3Q+A65Room tips
Traveller rating
  • 382
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  • 11
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Detailed Reviews
Steph S wrote a review Feb 2020
Amsterdam, The Netherlands
4.0 of 5 bubbles
I stayed there for a weekend with my boyfriend in January. We are in our early 30s.
We both like the brand (Mama Shelter) and have stayed in a few of them in France.

The room was clean and had everything we needed. Bed is comfy and there is a nice selection of movies.

The design/decor was nice and modern.

We tried the restaurant for dinner and had good food (I highly recommend the pie), there is a band playing on Saturday evenings making the atmosphere perfect for dinner or drinks.
They also have a lovely greenhouse which is good for cocktails.

We wanted to try their Karaoke room but unfortunately, it was already booked.

My personal recommendation would be to try the buffet brunch on Sundays: we were impressed with the quality of the food vs price.

The location is typical East London in the heart of Bethnal Green - hypster artsy up and coming area. Well connected with the central line that takes you to central London quickly.
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Kerr, General Manager at Mama Shelter London - Shoreditch
Responded 28 Feb 2020
Thank you for the lovely review Steph, we'll hopefully get you to our karaoke rooms next time. Mama Loves You!!xx
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Prashant Singh wrote a review Sept 2020
Bedford, United Kingdom
5.0 of 5 bubbles
Stayed a night with wife and 4 year old boy for a day trip into Central London the following day.. its a beautiful new property with quirky and colorful decor.. well spaced and comfortable seating in the restaurant which has a lounge feel to it... excellent service by friendly staff.. Food was fresh and tasty and different from the usual.

All the staff were following the Covid 19 ways of working which made us feel safe and assured. The hotel also offered complimentary masks and sanitizing stations at all locations for convenience.

We were given a two double bed room which made the stay even more comfortable... room was large, spotless clean and modern.

Everything exceeded my expectation... we are going back.

thanks a lot MaMa Shelter team.
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Date of stay: September 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Kerr, General Manager at Mama Shelter London - Shoreditch
Responded 24 Sept 2020
Thank you for the lovely review Prashant, so pleased you enjoyed your stay with us and appreciated all the lengths we go to, to keep our guests safe in amongst these challenging times. Mama Loves You!!!
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Megan A wrote a review Jun 2022
Calgary, Canada
5.0 of 5 bubbles
My son and I stayed at Mama Shelter in Shoreditch for 4 nights on our recent trip to London and we loved it! Check-in was smooth and easy, staff were friendly and helpful and the room was perfect, including a complementary room upgrade offered by the hotel when we arrived. The bed was large and comfortable, shower water pressure was perfect and the room was clean and well-appointed with free movies to watch and even a small fridge. I also appreciated daily room cleaning when a lot of hotels aren't doing that anymore. The location is perfect with bus stops right outside the door, the tube a short 10 minute walk away and Spitalfields Market a longer (30 minute) but manageable walk as well. I was a little worried about staying outside of the city centre but I was pleasantly surprised at how quickly we got wherever we wanted to go. We stayed in 3 London hotels on our holiday and Mama Shelter was, by far, the best one and the best value. I would definitely stay again and recommend it to my friends.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alessandro Accica, Guest Services / Front Office at Mama Shelter London - Shoreditch
Responded 22 Jun 2022
Hey Megan, Thank you so much for your lovely review! We are so happy to hear you had an amazing stay in our Hotel and we look forward to welcome you back very soon! Mama Loves You so much xx Filippo Lorenzonetto Guest Services
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Richard S wrote a review Feb 2020
Colchester, United Kingdom
3.0 of 5 bubbles
Checked in on Sunday afternoon expecting to be able to get a light snack at the restaurant only to be told that the only option for food was a £25 / head buffet ! Had to leave the hotel for another option...room was adequate,was clean and nice decor however the bed was very hard and uncomfortable.breakfast was very good and all staff at the hotel were very polite .would of expected more in the room ,ie.. small box of tissues and at least a small bottle of water in the fridge and more than just two sachets of milk for hot drinks.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MamaShelterGM, General Manager at Mama Shelter London - Shoreditch
Responded 12 Feb 2020
Hi Richard, Thank you for your review, I'm sorry we fell short on expectations here. We do indeed offer a buffet on a Sunday, however we appreciate its not for all guests wishing to have a snack, this is only the case on a Sunday from 12pm - 6pm, light snacks are available at all other times of the day from Monday - Saturday. I'm also sorry you found our beds uncomfortable, we can add a topper should you wish to stay with us again and point taken about our milk sachets. Should you wish too discuss anything further, please do contact me directly on Jamie.kerr@mamashelter.com Thanks again Jamie General Manager
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Layla D wrote a review Dec 2021
Norwich, United Kingdom
5.0 of 5 bubbles
I booked the sexcation deal (by accident actually) for myself and my husband. It was £249 for two night over the weekend, breakfast included, medium sized room. There was a lovely bottle of Cava chilled in our room as well as a box of goodies to tickle anyone’s fancy!
The hotel was so stylish and staff very helpful and well humoured (they did seem to enjoy saying out loud that we had booked the ‘Sexcation’ deal!). Breakfast was really good and great to be included in the deal. I had Shakshuka the first morning and a Croque Madame the second morning. Both were very tasty and well presented. We were able to have a late check out at 2pm on the Sunday which was really welcomed as we partied quite late on Saturday and needed a nap before coming home.
I am so impressed by the value for money by Mama Shelter, it felt like a boutique hotel in a trendy East London area, with all the frills but at a very reasonable price.
Would definitely recommend and will come back again next time I visit London.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Kerr, General Manager at Mama Shelter London - Shoreditch
Responded 4 Jan 2022
Thank you for the lovely review Layla! Mama Loves You!!
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Jo W wrote a review Jul 2022
Sydney, Australia
4.0 of 5 bubbles
The hotel is great and the front desk staff are very helpful. The location is excellent. I read reviews that there is nothing in the immediate area in terms of restaurants which is not true! Head up to Broadway market for breakfast/lunch/dinner/bars and Ozone Coffee right behind the hotel has great coffee and breakfast.
My only negative comments are that this is definitely not a 4-star hotel. I would say more 3/3.5 stars. No room service or ironing facilities in the rooms for example. I think the biggest thing was the lack of consistency with daily servicing of the rooms. Rarely were shampoo/conditioner etc refreshed (I had to buy my own very early on in the piece), cups and saucers not washed (I don't mind doing my own but would need detergent at least and I don't expect this of a 4 star hotel), there was rotten fruit in the fridge so it hadn't been cleaned out from the last guests (not good enough in times of COVID), and tea/coffee sachets should be refreshed daily (this wasn't done once in two weeks).
The gym is excellent although the music piped in there is so loud you can't hear yourself think. I had to call reception most days to ask them to turn the volume down as it's like a night club at 7am.
As I was staying for an extended period, it would also be great to see some new items on the menu from time to time. I ended up eating elsewhere most of the time for variety.
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Date of stay: June 2022
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: I asked for a quiet room based on reading reviews - I had no issues with noise while I was there.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Alam, General Manager at Mama Shelter London - Shoreditch
Responded 19 Jul 2022
Hello fellow Sydney sider, We appreciate your honest feedback and we promise to do better the next time you stay with us. We are determined to earn your 5* review on you next visit to Mama London. We hope to see you again very soon. Rob
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Sarah-Jane P wrote a review May 2022
5.0 of 5 bubbles
Had a wonderful stay at Mamas in Shoreditch, really easy to find and plenty of places outside for taxis to stop and load/unload cases.
Amazing staff who couldn't have been more helpful (especially when we left stuff behind in our room and forgot).
Breakfast was INCREDIBLE... Such a good selection with great vegan and veggie options.

The toiletries in the bathrooms were really good quality with the hotels branding, and the room itself was large enough for 4 adults to be comfortable and get ready.

Wish we could have stayed longer.
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alessandro Accica, Guest Services / Front Office at Mama Shelter London - Shoreditch
Responded 11 May 2022
Hey Ernesto, Thank you so much for taking the time to leave such a wonderful review! I am glad to hear you enjoyed all aspects of your stay at MAMA! We look forward to seeing you again at Mama Shelter London! Mama Loves You xx Alex | Rooms Division Manager
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Nick F wrote a review Feb 2020
5.0 of 5 bubbles
Great hotel with a good, straightforward food and drink offer with loads of choice.

Staff are brilliant, welcoming and very helpful at every opportunity.

Rooms are very comfortable and have colour and character that you wouldn’t get at any other hotel at this price.

Great to have the ability to Chromecast own device onto TV, better than logging into streaming apps on hotels TV.

Would recommend to anyone.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Kerr, General Manager at Mama Shelter London - Shoreditch
Responded 28 Feb 2020
Thank you for your lovely review Nick! Mama Loves You!!!xx
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ophelia wrote a review Mar 2020
France
5.0 of 5 bubbles
We stayed one night at the Mama's, the area is urban and almost popular, we were very well received and the restaurant was well explained to us. We went for a drink after arriving, it was very friendly around the bar with tasty cocktails and a DJ.
The room was very clean, however, we were missing complimentary bottles of water. We had a late checkout and we had lunch on Sunday at the restaurant for 25£. Everything was perfect, original, a little extra for the butternut ginger soup which made a big impression on me!
The staff is nicely looking after us. It's just too bad that the drink dispenser is downstairs, I had a hard time finding it. Woken up by the numerous door slams in the morning around 09:30 am but it doesn't matter. I've always wanted to go to a Mama, I have no regrets, the next one will be Bordeaux!
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jamie Kerr, General Manager at Mama Shelter London - Shoreditch
Responded 3 Apr 2020
Thank you for the lovely review and enjoy Mama Bordeaux!!! Mama Loves You!!!
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Jenny R wrote a review Jul 2022
5.0 of 5 bubbles
We had an early evening reservation on a Groupon deal which was great because it wasn't packed at that time and we could talk to the maitre de about our dietry needs without feeling rushed. He was so nice and polite, really friendly/accommodating. The waiter who brought us our food was also polite and friendly. The food (vegan options) was amazing and really nicely presented. The restaurant itself was very roomy... it's a big place! Lots of plants strategically placed gave us some privacy too. Last but not least, the music was exactly to my taste... I felt like I was at home!
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Alam, General Manager at Mama Shelter London - Shoreditch
Responded 20 Jul 2022
Amazing review Jenny! Thank you so much Our new Executive Head Chef is doing a fantastic job and cant wait until we launch our new menu mid August! It is going to be super yum! Rob
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Arisha Q asked a question 2 Jun
Karachi, Pakistan1 contribution2 helpful votes
Whats the hotel policy on children? Do they stay for free? Thanks
Answer from Blooms
Yeovil, United Kingdom151 contributions82 helpful votes
The hotel does appear to be for young people but we're in our 60's and all the staff were so helpful and friendly.
Answer from Leonardo Montesano
Hey Zaya, Thank you for your question. Please get in touch with our reservations team, the email is available on our website. Mama Loves You x
Olaf wrote a tip Apr 2024
Germany6 contributions
3.0 of 5 bubbles
"Get a room not facing the main road as pretty noisy"
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Gerben wrote a tip Apr 2024
Amsterdam, The Netherlands21 contributions37 helpful votes
1.0 of 5 bubbles
"Avoid this hotel!"
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HazelMc wrote a tip Apr 2024
Bray, Ireland70 contributions70 helpful votes
2.0 of 5 bubbles
"Skip breakfast"
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Neensheen wrote a tip Mar 2024
5 contributions
5.0 of 5 bubbles
"Take conditioner if you have long hair! "
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Donna T wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"Go here ! it is so good with great staff, amenities, location and style.... "
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Not the right property for you?
There are more places to choose from in the London area.
PRICE RANGE
₹12,285 - ₹23,901 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the re london shoreditch hotel london, days inn london, days hotel london, days shoreditch
FORMERLY KNOWN AS
The RE London Shoreditch
LOCATION
United KingdomEnglandLondonEast End / East London
NUMBER OF ROOMS
194
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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MAMA SHELTER LONDON - SHOREDITCH - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Mama Shelter London - Shoreditch
Which popular attractions are close to Mama Shelter London - Shoreditch?
Nearby attractions include Modern Fables Escape Rooms (0.4 km), The Viktor Wynd Museum of Curiosities, Fine Art & UnNatural History (0.4 km), and The Natural Philosopher (0.2 km).
What are some of the property amenities at Mama Shelter London - Shoreditch?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mama Shelter London - Shoreditch?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mama Shelter London - Shoreditch?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mama Shelter London - Shoreditch?
Yes, street parking is available to guests.
What are some restaurants close to Mama Shelter London - Shoreditch?
Conveniently located restaurants include Da Terra , Italina 385, and Bistrotheque.
Are there opportunities to exercise at Mama Shelter London - Shoreditch?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Mama Shelter London - Shoreditch?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mama Shelter London - Shoreditch?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mama Shelter London - Shoreditch offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Mama Shelter London - Shoreditch?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
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