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Shaftesbury Premier Hotel London Paddington

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Shaftesbury Premier Hotel London Paddington
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1,397 Reviews from our TripAdvisor Community

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There are newer reviews for Shaftesbury Premier Hotel London Paddington
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Showing 1,184: English reviews
Gloucester, United Kingdom
Reviewed 13 February 2015

Extremely professional front desk personnel. polite, courteous, and without any fuss the booking procedure was a cinch. Room was very small, but clean and tidy, Petit and bijou as they say.the lift however was very small and by the sounds if it was on its way out. if you suffer from claustrophobia take the stairs.

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Helpful?
Thank rhodesy10
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest Thank you for staying with us at Shaftesbury Premier London Paddington. We are glad to hear that you had a pleasant stay with us. We appreciate your feedback and hopefully have the chance to be your host again un the future Yours Sincerely Nema Da Silva

HYDREBAD
Reviewed 12 February 2015

A warm smile on arrival by the manager, proper guidance to the Tube and local Shopping Area, enough brouchers freely available for self guidance. The breakfast is really good.the utility and facility is really awesome. Wifi is to be somewhat disturbed sometimes. The service is very good and homely and courteous.Very close to the Paddington station, Tube and Marble Arch....

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Helpful?
Thank KINGFIREHydrebad
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you so much for your feedback. We couldn't be more pleased in knowing your stay went of well. Please do come back to stay with us the next time in London, we will love to see you again. Regards, Nema Da Silva

india
Reviewed 10 February 2015 via mobile

We stayed here for 2 nights and thought the location was fantastic and the general standard and quality of the rooms and services were good. However, the rooms are very small but we got it at a great price so no reason to complain I guess.

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Helpful?
Thank deeptiprateek
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest Thank you for staying with us at Shaftesbury Premier London Paddington. We are glad to hear that you had a pleasant stay with us. We appreciate your feedback and hopefully have the chance to be your host again un the future Yours Sincerely Nema Da Silva

San Francisco, California
Reviewed 10 February 2015

Truly excellent customer service, great location, and very affordable regarding location. I was welcomed back as a repeat customer! I will stay there again for sure! This chain of hotels is superb, I have never had anything but great experiences!

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Helpful?
Thank TigerMcIntyre
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest Thank you for taking the time to share your experience with us. We are very please to know that you had a great stay at Shaftesbury Premier London Paddington. We are looking forward to see you again in the near future. Best Regards Nema Da Silva

Manchester, United Kingdom
Reviewed 9 February 2015

Just spent a 2 night stay in this hotel in Paddington & highly recommend it to anyone wanting a short stay in a great location. It's a 5 min walk to Paddington station & was an easy 25 min walk to Oxford Street for anyone who prefers fresh air to the tube! We stayed on the second floor at the...

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Helpful?
Thank Barbados14
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest Thank you for taking the time to write a review regarding your stay with us. It give us a great pleasure to know that you were happy and satisfied with our services. We are looking forward to see you again in the near future Regards, Nema Da Silva

Reviewed 9 February 2015

it was excellent place at first impression , but when we returned home we noticed that few valuable items were missing from our luggage. we contacted the hotel but to our surprise the reply was that they dont have enough time to review the CCTV or to investigate the matter further and they suggested to contact the insurance company. so,...

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Helpful?
Thank Sami M
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest We are very sorry to hear that you have found out that were some items missing from your luggage. After receiving your email, we did check the cameras and read the door locks and could not find anything suspicious. My Hotel Manager emailed you a report to be filled however till date we did not hear from you....

County Cork, Ireland
Reviewed 6 February 2015

We booked a double delux room for 2 nights and when we checked in we were offerred a single, after showing our proof of purchase we were given 'the last double'. The small double bed went from one side of the room to the other. There was a tiny ensuit the size of a wardrobe and we could not both...

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Helpful?
1Thank SMurray1976
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest We appreciate the feedback and your time taken to write a review on your stay with us. I am sorry to hear that you feel that our property and service received was way to below standards, due AC noise in the room . I have informed our product maintenance team so that they may immediately resolve the issues...

Reviewed 30 January 2015

Amro Khater ... Was in London for a short a 3 days business trip . I had a room at the 3rd floor, very courteous staff and management was wonderful. Excellent breakfast and very good location. Will return for sure

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Helpful?
Thank arko a
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Khater I was very pleased to learn you had a pleasant stay and that you were particularly happy with the service provided by our staff. I hope we will have the pleasure to welcome you again in the near future. Yours Sincerely Nema Da Silva

Hong Kong, China
Reviewed 27 January 2015 via mobile

I stayed there for few days during Christmas, single room (room 102), around £65 per night with breakfast. Location: 3-5 walk from Paddington station, both tube and Heathrow Express/Heathrow Connect. Easy walk even if you have your suitcase with you. One street down the Hilton Paddington. Ok room: I was a bit worried the room is too small or too...

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Helpful?
1Thank JQBo
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for staying at Shaftesbury Premier London Hotel, we are glad to hear that you were happy with your stay with us. We really appreciate your feedback it highly motivates us to serve you better. We look forward to welcoming you again. Yours Sincerely Nema Da Silva

Pori, Finland
Reviewed 24 January 2015 via mobile

Best location for a short weekend visit in London. Not so spacious room ( neither toilet) , but a room with good bed. We valued good shower with warm water!!! Clean room with lots of small things. Large tv screen and very quiet to sleep well. Liked 5 th floor room!

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1Thank Sanna R
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest Thank you for staying at Shaftesbury Premier London Paddington. I was very pleased to know that you have enjoyed your stay with us. Regarding the rooms size, as you are aware due to these Victorian buildings the room size are not that great, For your future stay we recommend you to try out one of our spacious Club...

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about Shaftesbury Premier Hotel London Paddington

Address: 55 Westbourne Terrace, London W2 3UY, England
Region: United Kingdom > England > London
Price Range: ₹ 8,732 - ₹ 19,994 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shaftesbury Premier Hotel London Paddington 4*
Number of rooms: 119
Reservation Options:
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Also Known As:
Shaftesbury Premier Hotel London
Hotel Style:
#314 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Shaftesbury Premier Hotel London Paddington staff and other travellers.
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over a year ago
5 months ago
Boston, Massachusetts

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Questions? Get answers from Shaftesbury Premier Hotel London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not ground floor ... entrance ... Wifi is poor ....”
 of 5 bubbles SusieScot1, 16 Mar 2017 | Read review
“Ask for a room on the top floor?”
 of 5 bubbles mrdjf82, 6 Mar 2017 | Read review
“we were on the ground floor which was good for my friend as she can not walk far”
 of 5 bubbles suehK2882LZ, 1 Mar 2017 | Read review
“I suppose that the rooms on the upper floors will give better views.”
 of 5 bubbles 130Lynn253, 8 Dec 2016 | Read review
“Ground floor room are quite spacious”
 of 5 bubbles Lynn8038, 4 Dec 2016 | Read review
5 of 5