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Park Plaza County Hall London

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Traveller (2524)
Room & Suite (1137)
Dining (128)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s most famous attractions such as the Houses of Parliament, Westminster Abbey, Shrek’s Adventure, London Dungeons and the London Eye. Previously awarded the ‘Best Family Friendly Hotel’ at the HRS Hotel Excellence Awards, the hotel specialises in treating children like VIPs through its Family Getaway package. Spacious family rooms include substantial closets, a kitchenette with microwave, sink and tea/coffee making facilities, giving plenty of space to relax and unwind, while Studio Rooms and Penthouse Suites afford an enhanced feeling of indulgence with defined sleeping and living areas. Additional facilities include the AA Rosette accredited L’Italiano Restaurant, the all-day dining Spectrum Bar and a modern fitness centre.
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Property amenities
Fitness Centre with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair Access
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Room features
Air conditioning
Microwave
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Suites
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Good to know
HOTEL STYLE
Green
Business
HOTEL CLASS
Hotel links
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Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
155Restaurantswithin 0.5 km
46Attractionswithin 0.5 km
Neighbourhood
Southbank
Big time attractions such as the London Eye and a thriving theatre scene (compliments of the National Theatre and the Young Vic) are but a few of the reasons that Southbank is such a collectively cherished part of town. With plenty of family friendly activities and venues lined up along a pedestrianized river bank between Westminster Bridge and Waterloo Bridge, visitors can always expect a casual and festive atmosphere. On top of all the fun stuff to do at Southbank is the opportunity to simply sit back and admire photo-op views of iconic landmarks like Parliament and St Paul's Cathedral, just on across the Thames.
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8,575Reviews
2,742Photos
141Q+A
100Room tips
Traveller rating
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Popular mentions
Highly recommend this hotel...great location, Premier room was large, quiet hotel, got a good nights sleep, excellent that they offered us the choice not to have a room clean but we got a bottle of wine instead!
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Review collected in partnership with Park Plaza Hotels
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall London
Responded 2 days ago
Dear Scott, Thank you for staying with us and for reviewing us. We are glad to read that you have enjoyed your stay and that we have met your expectations. We look forward to welcome you back. Best regards, Vasilica Cojocaru Guest Relations Team
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Hotel's Favourite
We have been coming here for a number of years and have found the hotel to be the perfect base for family weekends in London. The hotel is easy to get to (next to Waterloo) and well located for numerous attractions and theatreland. We arrived early (10:00 am or so) which was
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Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall London
Responded 1 week ago
Dear acr7, Thank you very much for having taken the time to review us on Tripadvisor today. I am more than pleased to read your fantastic feedback and I am happy to see that we have exceeded your and your children's expectations on this occasion with the night in the Penthouse. I am proud to share your great review with our outstanding staff whose aiming to the best guests experience. We are more than looking forward to welcome you back soon for the next trip to London. Best regards, Vanessa Guest Relations Manager ppchgrm@pphe.com
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Always delighted to make a stay at the specific hotel. My husband and I have become regulars. We enjoy everything it offers, be it the location, the comfort and cleanliness of the rooms, the girls at the reception, hash browns and omelettes. Everything!
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Review collected in partnership with Park Plaza Hotels
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall London
Responded 2 days ago
Dear Polychronis, Thank you for your loyalty and for your review. We are delighted to see every stay you have with us is pleasant and that our services met your expectations. We are looking forward to welcome you back in the soonest future. Best regards, Vasilica Cojocaru Guest Relations Team
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THERE IS NO COIN LAUNDRY. Laundry service costs a kidney! Not suitable for long stays. Staff is unwelcoming and uninformed of their own amenities. Location is good, but this place isn't suitable for long business stays.
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Review collected in partnership with Park Plaza Hotels
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall London
Responded 2 days ago
Dear Dream, Thank you for staying with us and for reviewing us on Tripadvisor . I am terribly sorry to read that you stay has not met your expectations. I really hope you would return in future and give us the chance to provide you the real services that Park Plaza County Hall stands for. If you would do so , please let me know and I will personally take care of your stay. Best regards, Vasilica Cojocaru Guest Relations Team
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We booked a junior suite city view which seemed larger to suit our family needs with our son on the sofa bed. Very comfortable beds & pillows. Kitchenette modern & sufficient equipment, crockery, cutlery etc. Bathroom luxurious with separate bath & shower, robes, slippers &
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Review collected in partnership with Park Plaza Hotels
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall London
Responded 3 days ago
Dear Couriosity59569563600 , Thank you for staying with us and for sharing your lovely feedback . We are delighted to see how much you have enjoyed your stay, including our rooms design and equipment. Also we are even more glad to see you have enjoyed the special treat for your special occasion. It will be my pleasure to share this feedback with our team and we are looking forward to welcome you back in the soonest future. Best regards, Vasilica Cojocaru Guest Relations Team
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New leather toiletries holders.
New digital climate control unit.
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123456228
This hotel does and can but do bear in mind the cost for the privilege but it would be a direct view
1 vote
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Luck of the draw unless you ask for such when you book. The hotel is very nice indeed.
0 votes
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Nothing to add to the others' comments.
1 vote
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I found the hotel fantastic and would definitely return as have been doing so. I guess some people are just too rude themselves to be getting such service from the hotel.
1 vote
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12345629
"The more expensive room grades are on the higher floors but the additional cost more than justifies the better view."
"Only stayed once but wherever you are inside its warm,comfortable and quiet."
"Look for suites to accommodate bigger families"
"Ask the front desk of your preferences and they will gladly give you the options"
"Ask for a bedroom with a external view or window."
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12345620
PRICE RANGE
US$ 190 - US$ 353 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park plaza county hall london hotel londonpark plaza londonlondon park plaza
LOCATION
United KingdomEnglandLondonSouthbank
NUMBER OF ROOMS
399
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